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myToys products on OTTO
The standalone myToys online store has closed; its assortment is available in the myToys section on OTTO. Send a product link: before payment, we check the variant, seller terms and ordering availability.
How we check an order from myToys
You choose the product and confirm the order terms. We agree the purchase with the seller, arrange payment and provide confirmed status updates. Separate work and onward delivery are agreed before they begin.
- 1
Purchase of the selected product
We will check the link, option, quantity and price. After your confirmation, we will agree the invoice and arrange payment; arranging payment of this invoice is included in the standard purchasing fee.
- 2
Checking product options
We will check the age rating, size and set contents. If an important detail is missing, we will clarify it before ordering.
Supplier search scope and price - 3
Check on receipt
Under a separately agreed inspection plan and estimate, we can check the appearance, completeness and packaging at the warehouse. The scope depends on the product and the assignment.
- 4
Calculate onward delivery
Once the product, address and shipment details are known, we will calculate an available route. Transport costs will be shown separately from the product and purchasing fee.
Checks for children's products
We record the necessary details before payment so that the price and contents of the order are clear.
Exact listing
We ask for a link or item number so that the product is not replaced with a similar variant.
Option and contents
We record the age rating, size and set contents to ensure the order specifies the correct option.
Price and expenses
We show the product price, OZTA fee and known separate costs before accepting the order.
Route restrictions
We check whether the carrier accepts the product and which requirements apply to the route.
The current myToys storefront
The standalone myToys online store has closed; its assortment appears in the myToys section on OTTO. We review the assortment, options and purchase rules in the specific listing on the current storefront.
otto.de(opens in a new tab)- Store version
- Germany
- Current storefront
- otto.de
- Section address
- https://www.otto.de/mytoys/
Main range: toys, children's clothing and children's room products
We check the age rating, size and set contents against the selected listing
We check the selected listing on the current storefront and the ordering terms
The delivery route and cost depend on the product, address, weight and dimensions
How to calculate the purchase-on-behalf fee
We use the agreed goods price from the seller and apply the rate from the table. Delivery is not part of the fee calculation.
Rate by product price
Minimum OZTA purchasing fee: $20
- Less than $1,000
- 10%
- From $1,000, but less than $5,000
- 9%
- From $5,000, but less than $10,000
- 8%
- From $10,000, but less than $20,000
- 7%
- From $20,000
- 6%
The minimum OZTA purchasing fee is $20. For example: goods at $50 + fee of $20 = $70, excluding delivery, import costs, insurance and bank costs.
Fee calculation example
- Seller's goods price
- $2 000
- OZTA fee
- $180
- $2 000 × 9% = $180
- Goods + fee
- $2 180
This covers only the goods and fee. Seller delivery and onward freight, import charges, insurance, banking and foreign-exchange costs are separate.
What the fee includes
- One seller, up to 10 agreed items and one planned shipment.
- Checking company and payment details and purchasing terms, and agreeing the seller’s invoice.
- Payment of the seller’s invoice is already included in the fee; we do not charge a second percentage for it.
- Seller communication, order statuses and OZTA report.
What is paid separately
- Seller delivery to our warehouse and onward transport.
- Import charges, insurance and warehouse operations, when needed.
- Bank and foreign-exchange costs, and any additional work after agreement.
If additional contractor work is needed
For additional work: the provider’s price + 10% for OZTA, with a minimum OZTA coordination fee of $20 per agreed assignment. If coordination is already included in a paid package, there is no second fee. Samples and their delivery are paid separately. We do not apply this percentage to government charges, import taxes or the insurance premium.
What is important to know before ordering
The standalone myToys online store has closed; its range is available in the myToys section on OTTO. To order, you need a link to the selected product from the current storefront.
What should I send for an order from myToys?
Send the link or item number, selected option, quantity and destination country. If you have a budget limit, state it: we will agree the price and separate costs before the purchase.
What should I specify for a children's product?
For clothing, we need the child's size and height; for a toy, the age rating and set contents. For a pushchair or another large item, we will also clarify the model and package dimensions for delivery.
Can I order a product from the myToys section?
We first check the specific OTTO listing, its region, seller terms and route applicability. A page's existence does not guarantee purchase availability.
How is the purchase cost calculated?
The OZTA fee is calculated on the agreed product price. The seller's delivery to the first warehouse, onward transport, import charges and other applicable expenses are listed separately.
When will the delivery cost be known?
After the product and route have been checked. An accurate calculation may require the weight, dimensions, packaging and destination address; we will specify these conditions in the offer.
Can a legal entity pay for an order by bank transfer?
Yes. A company can pay an agreed OZTA order by bank transfer against an invoice. We agree on the currency, bank details and order documents before payment.
Other places to find the product
If the option you need is unavailable in the selected storefront, we will consider other platforms for your request.
Need a product from the myToys section?
Send an OTTO link, selected option and delivery country. We check purchase availability before payment.
Tell us about the task