Payment and settlement terms
1. Scope
1.1. These Terms govern settlements between Limited Liability Company "Great Rock" (the Company, OZTA) and the Client under an agreed Individual Offer and the General Terms of Service. “Application”, “Instruction” and “Estimate” have the meanings given in the General Terms of Service.
1.2. Amounts received by the Company are separated by purpose: the price of its own services and the Company's remuneration; funds for agreed settlements with suppliers and contractors; state payments; insurance premiums; and bank and other confirmed external expenses. The payment label does not change its actual legal or tax nature.
1.3. The possibility of performing a particular order and the availability of a selected digital product are checked before an Individual Offer is sent.
2. Agreeing the Estimate
2.1. Before payment, the Estimate must state the subject and scope of the services, their price or calculation method, currency, mandatory taxes, included and excluded expenses, the amount due for the current stage and later stages. For remuneration, it must state the agreed calculation base or unit, amount or formula; for an external expense, the calculation unit, quantity and confirmed contractor price.
2.2. Estimated and unconfirmed items are marked separately. If the price depends on weighing, measuring, classification or an external quote, the parties agree the assumptions, spending limit and price-update procedure before the relevant commitment. An unconfirmed item is not permission for the Company to incur an arbitrary expense.
2.3. Mandatory expenses included in the agreed scope may not be presented after acceptance as an undisclosed surcharge. A change in scope, an expired quote or another external factor specified in the Instruction must be recorded in a new agreed version before additional commitments arise. An error by the Company in the price of its own service is not a basis for a hidden surcharge.
2.4. Removing a necessary item from an invoice does not reduce the price of the remaining work if the original result is retained. Sections 6 and 7 of the General Terms of Service apply to a change in scope.
3. Remuneration and external expenses
3.1. The Company's remuneration is determined by the tariff applicable to the agreed service scope or by individual terms accepted by the Client before payment. The Estimate states its subject, calculation base or unit, amount or formula, currency, inclusions and exclusions.
3.2. The supplier's purchase price for goods or services, delivery, bank expenses, insurance premiums, state payments and other external expenses are shown as separate lines unless they are included in the agreed package. The Company does not present an external cost as its remuneration.
3.3. Payment to a supplier as part of an agreed purchase does not create a second fee for paying the same invoice. Arranging the same work is not charged again if it is already included in another agreed package.
3.4. An order for additional work, a new supplier, a separate shipment or another scope is recorded in a new agreed version before obligations arise. Agreed stages of one Instruction do not by themselves create a second fee for the same result.
3.5. The insurance premium and state payments are shown separately according to the documents for the relevant transaction. A charge not agreed before payment may not be withheld from the Client's funds as a hidden fee.
4. Stage payments
4.1. Before each irreversible stage begins, the Client pays funds covering the agreed cost of that stage in full. The Company is not required to finance an Instruction with its own or other clients' funds.
4.2. Stage payment does not require advance payment for the entire multi-stage transaction. The scope, amount and condition for moving to the next stage are stated in the Estimate or Instruction.
4.3. The agreed payment instructions state the method, recipient, purpose and currency, taking into account the permitted channel and applicable requirements. Payment to other details is not proper payment to the Company unless the law or a confirmed agreement provides otherwise.
4.4. Receipt of funds in the Company's account confirms receipt for starting the paid stage. The time when the Client's monetary obligation is performed is also determined by mandatory law and the agreed payment method.
5. Currency calculation
5.1. The Estimate and payment currency are stated before payment. If payment is made in another currency, the amount in the payment currency, exchange rate, source, determination time and validity period are disclosed before payment.
5.2. A documented bank or partner fee is shown separately. An exchange difference or change in an external quote does not become an undisclosed Company fee.
5.3. An expired rate or quote must be agreed again before payment and before a new obligation arises. The Client may not be charged for the Company's error in carrying out agreed instructions merely by reference to currency risk.
6. Report and expense evidence
6.1. The basis for the fee, its allocation among independent stages and the method of payment or retention are stated in the Instruction. Receipt of an advance alone does not prove full performance or make the fee unconditionally non-refundable.
6.2. Retention of a fee from transferred funds is permitted only on an agreed or statutory basis and must be shown in the calculation. The Company does not use funds for other Instructions without a lawful basis and the Client's agreement.
6.3. A report must identify completed actions, the price of the completed part, external expenses, refunds from contractors and the remaining balance. Expenses are supported by documents for the relevant transaction. One amount may not be counted both as paid work and again as an external expense.
6.4. The deadline and procedure for objections to a report are agreed when the Instruction is accepted and cannot be changed by a unilateral notice after performance. Failure to object has only the contractual consequences provided by the agreed procedure and law; it does not end the Client's mandatory rights concerning hidden defects or other breaches.
6.5. Sending and receipt of a report are confirmed under section 9 of the General Terms of Service. The Company may not treat a report as received solely because it was sent if that conflicts with the rules for delivering legally significant notices.
7. Cancellation, refund and version changes
7.1. The Cancellation and Termination Policy and the uniform calculation procedure in the Refund Policy apply when an Instruction is changed, cancelled or terminated. A fee does not become an independent non-refundable charge without an agreed basis.
7.2. A refund follows the transaction documents and applicable law. Amounts already transferred to third parties are refunded only to the extent actually refunded by them or on another legal basis for refund. Unused funds are accounted for separately.
7.3. A new version applies to Instructions accepted after it is posted on the website. Earlier agreed terms remain in force except for changes agreed by the parties or required by law. The provisions of the General Terms of Service on governing law, liability and dispute resolution apply to these Terms.
8. Taxes and mandatory payments
8.1. Mandatory taxes, state payments and other payments that depend on a particular transaction are shown separately in the Estimate or included in the price where this was expressly agreed before payment.
8.2. After acceptance, the Company does not add a mandatory internal expense that was not disclosed in the agreed scope. An official additional charge or other external trigger must be supported by a document and considered under the Instruction and applicable law.
9. Documents and liability
9.1. The Company prepares electronic Estimates, reports and Instruction documents. Documents are sent through the official channel specified for the transaction; the legal effect of delivery is determined by applicable law and the agreed procedure.
9.2. The Company is not liable for delays caused by banks, payment systems, suppliers, contractors or other third parties unless the Instruction or law provides otherwise.
9.3. The Company is not required to accept or perform a payment channel, transaction or digital product whose availability and permissibility were not confirmed before the Individual Offer.
10. Final provisions
10.1. These Terms are an integral part of the General Terms of Service and apply together with them, the Cancellation and Termination Policy, the Refund Policy and other documents named in the Instruction.
10.2. Governing law and dispute resolution are determined with regard to the parties' status, the particular transaction and mandatory rules. If mandatory rules provide a different procedure, they apply to the relevant extent.