The insurer’s premium is shown as a separate line
We show the insurer’s premium from the policy without an OZTA markup. If separate work outside the already agreed order is needed, its scope and price are discussed before it starts.
Cargo insurance
as part of the order
We help include insurance in an agreed shipment: we compare the goods, route and handover terms with the insurer’s offer so that, before dispatch, it is clear what is covered and what exclusions apply.
First, we check that the policy applies to your shipment
Before arranging cover, we compare the goods, route, every handover and transport terms with the insurer’s offer. A programme name does not replace the list of risks, limit, deductible and exclusions.
Route and handover points
We compare the territory, each leg, transshipments, storage and last mile. A leg outside the policy is not automatically insured.
Events and exclusions
We see which risks are expressly included, which are excluded and which properties of the goods require special terms.
Limit, deductible and term
We check the valuation basis, insured amount, deductible, currency, period of cover and possible restrictions by goods.
Actions and evidence
Before dispatch, we record the notification deadline, documents, inspection procedure and contact for reporting an event.
If an event affects the cargo
Before dispatch, we agree whom to notify, by when, what evidence to preserve and what actions the specific policy requires. In the event, OZTA coordinates the agreed work; the insurer remains responsible for the claim decision.
Preserve and record
Ensure safety, preserve the cargo and packaging, and take available photos and videos. Do not repair or dispose of the cargo until the procedure is agreed.
Notify on time
Send the notice to the insurer and the agreed responsible person using the method and within the time stated in the policy.
Collect the materials
We prepare the report, invoice, packing list, transport documents, correspondence and other materials from the insurer’s list.
Wait for the decision
The insurer reviews the claim under the contract. OZTA may coordinate the agreed process but does not decide on the payment.
Policy premium and OZTA’s role
Before dispatch, we show exactly what the insurer offers and which costs relate to arranging it. This allows you to compare the terms before making commitments.
What we confirm separately
- Availability of the policy and insurer, and the terms for the specific goods and route
- Risks, limit, deductible, territory, period and policy exclusions
- Claims procedure and documents required after an event
- The insurer decides on payment under the policy
Questions about cargo insurance
We check the terms before dispatch so that insurance is not left as a general phrase in the estimate.
Can any cargo be insured?
No. Eligibility depends on the goods, route, carrier, packaging, territory and selected insurer’s terms. The policy must be confirmed as applicable first.
What is needed to obtain policy terms?
We need the cargo description and value, route, dates, packaging, carrier, storage and available commercial documents. The insurer confirms the exact list.
What amount will be covered?
The limit and valuation basis are set by the specific policy. Before arranging it, we check whether the goods value, freight and additional costs are included and how the deductible applies.
Who decides on the claim payment?
The insurer decides under the policy and submitted materials. OZTA is not an insurer and does not guarantee payment.
Let’s discuss insurance for your cargo
Tell us the goods, value and route. If you already have a policy, you can start with its terms. We arrange insurance as part of the order; the insurer must confirm coverage for your shipment.
Tell us about the task