Rakuten Japan
Order with Rakuten. we will deliver from Japan
280M+ products from Japanese sellers. Electronics, cosmetics, food, fashion - we will buy, check and deliver. Without Japanese address and map.
from 4%
redemption fee
14–25 d
delivery time
from $15
minimum order
100%
payment guarantee
About the platform
Rakuten is Japan's largest marketplace
Founded in 1997 by Hiroshi Mikitani. 280M+ products, 50,000+ stores. Their own ecosystem of Rakuten Points - the Japanese accumulate them as cashback. Electronics, food, cosmetics, household appliances - everything that Japan produces and loves.
- country
- Japan
- currency
- Yen (JPY/¥)
- language
- Japanese
- payment
- Credit cards / Rakuten Pay
- sellers
- 50,000+ stores
- founded
- 1997
280M+ products - the largest selection in Japan
Rakuten Points – up to 16× cashback on certain days
Strict control of sellers - fakes are rare
Exclusive Japanese Brands Not on Amazon
Services OZTA
What We Do for Shopping on Rakuten
Full cycle: from purchase to a Japanese address to international delivery.
Redemption of goods
We will pay with a Japanese card. We have an address in Japan - the seller will ship without questions asked.
Search and selection
We will find a product on Rakuten, translate the description, and compare prices between stores.
Quality check
Photo of the product in our warehouse in Japan. We will check the contents and condition before shipping.
Delivery to your door
Air from Tokyo - 14–25 days to you. Fragile items will be packaged additionally.
Customs clearance
We will prepare all the documents. We will calculate the duty in advance - no surprises at the border.
Tracking
The status of the parcel from the warehouse in Japan to your address is in real time.
Advantages
Why order through us and not directly
Rakuten does not ship outside of Japan. Most sellers only ship to Japanese addresses. We are your address in Japan.
Japanese delivery address
We have a warehouse in Japan. The seller sends it there, we send it to you.
Payment by Japanese card
Rakuten does not accept foreign cards for many stores. We pay with a local card.
We will translate everything from Japanese
Descriptions, sizes, composition - we'll look into every detail. We will contact the seller if necessary.
Consolidation of orders
Ordered from 5 stores? We will collect it in one parcel at a warehouse in Japan - you will save on delivery.
Using Rakuten Points
Accumulated points on our account reduce the cost of redemption - saving up to 10%.
We know the Japanese market
We have been working with Japan for several years now. We know which stores are reliable and which ones inflate their prices.
Product categories
What are the most commonly ordered items from Rakuten?
Japanese quality is not marketing, but a standard. This is what our clients bring.
Electronics and gadgets
Japanese models with features not found in international versions. Let's check compatibility.
Sony, Panasonic, Sharp, Casio, accessories
Japanese cosmetics
J-beauty is a different philosophy of care. Soft formulations, SPF protection, cult of cleansing.
Shiseido, SK-II, Hada Labo, Canmake, DHC
Household goods
Japanese minimalism and functionality. Compact solutions for any space.
Zojirushi thermoses, knives, dishes, storage
Clothes and shoes
Japanese brands and unique collaborations. Asian sizes - we'll help you choose.
UNIQLO limited collections, Asics Japan, Mizuno
Children's products
Japanese toys, stationery, clothes. Safe materials and thoughtful design.
Bandai, Takara Tomy, Pigeon, children's clothing
Delivery
How we deliver with Rakuten
Proven routes from Tokyo to you.
Air – 14–25 days
Standard route for parcels up to 30 kg. From Tokyo via transit hub.
By sea + car – 30–45 days
For large orders. Better in price, but longer.
Consolidation of orders in warehouse
We collect purchases from various Rakuten stores in our warehouse in Japan.
Reinforced packaging
Ceramics, electronics, glass - we pack it so that it arrives intact.
Cargo insurance
We insure against loss and damage. 1% of the cost of the goods.
Delivery to your door
Pickup, courier or delivery by transport company.
How does this work
Four steps - from application to result
A personal manager accompanies the task from the first request to completion.
- 01
Bid
Describe the task: what needs to be bought, paid for, or delivered. We will answer within an hour.
1 hour - 02
Calculation
We will calculate the cost, terms and commission. Everything in one offer, no hidden extras.
1 day - 03
Payment
Transfer to us - we pay the supplier or service from a local account on the same day.
1 day - 04
Execution
Redemption, replenishment or delivery - depends on the task. Tracking at every stage.
from 1 hour
Barriers
Typical difficulties with Rakuten
The Japanese marketplace is closed to foreigners - but not to us.
Typical problems
90% of Rakuten sellers only ship to Japanese addresses.
Foreign cards are often rejected. Rakuten Pay - residents only.
The entire interface is in Japanese. The autotranslator confuses sizes and characteristics.
International shipping from Japan is expensive—sometimes more expensive than the item itself.
Japanese electronics may require certification upon import.
Solutions OZTA
Our warehouse in Japan is your Japanese address. The seller sees local delivery.
We pay with a Japanese card. For the seller - an ordinary local buyer.
We translate manually. If necessary, contact the store and clarify the details.
We consolidate orders - delivery of one parcel instead of five.
We prepare documents and calculate the fee. We know that it goes through customs without problems.
Lifehacks
Shopping Tips on Rakuten
How to get the most out of the Japanese marketplace.
Sales
Catch the Rakuten Super Sale
It takes place 4 times a year. Discounts up to 50% + double points. We are monitoring the dates and will notify you.
Saving
Rakuten Points - Real Discount
Each purchase accumulates points. On our account they work for your savings - up to 10% of the order.
Reliability
Look at the reviews with photos
The Japanese leave detailed reviews. Photos from real buyers are the best indicator of quality.
Deadlines
Consider Japanese holidays
Golden Week (end of April), Obon (August), New Year - shops are closed for 5-10 days.
FAQ
Frequently Asked Questions
Frequently asked questions about ordering from Rakuten through OZTA.
What is the minimum order?
How long does delivery take?
How to pay for an order?
Why do you need a Japanese address?
What if the product doesn't fit?
Will Japanese electronics work for us?
Similar platforms
Other Japanese and Asian marketplaces
We work with all major sites in Asia.
