Customs clearance and support of foreign trade activities

Customs representative with 10+ years of experience. Full support from the preparation of documents to the release of goods. Optimization of customs payments and protection from fines.

  • Customs representative - the right to work on your behalf
  • 10+ years of experience - thousands of successful customs clearance operations
  • Payment optimization - correct HS code and benefits
  • Full support - from documents to release of goods

Real-time clearance monitoring

Customs declarations

Customs
🇨🇳
#DT-2847

Electronics from China

🇨🇳 🇷🇺·Calculation of payments
Stage2/5
40%
🌍
#DT-1923

Spare parts from Europe

🌍 🇷🇺·Customs control
Stage4/5
80%
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#DT-5641

Equipment from the USA

🇺🇸 🇷🇺·Release of goods
Stage5/5
100%

In progress

8

At customs

5

Released

24

Customs clearance services

A full range of services to support your foreign economic activity

Customs clearance

Preparation of documents and release of goods

  • Submitting a declaration to customs
  • Calculation of customs duties
  • Control of the registration process
  • Receiving the release of goods
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Temporary import

Registration of temporary import of goods

  • For exhibitions and equipment
  • Duration up to 2 years
  • Exemption from duties
  • Returning goods without registration
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Parallel import

Parallel import support

  • Alternative Solutions to Transaction Restrictions
  • Legal import of goods
  • Preparation of all documents
  • Compliance and Compliance
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Temporary storage warehouse (temporary storage warehouse)

Placement and processing of goods at temporary storage warehouses

  • Storage of goods at temporary storage warehouses
  • Search and verification
  • Preparation for registration
  • Logistics organization
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Insurance

Cargo and supply insurance

  • Full coverage of all risks
  • Fast payment in case of insured event
  • Insurance at all stages
  • Individual conditions
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Complex product categories

Working with complex and limited products

  • Obtaining licenses and permits
  • Compliance and Compliance
  • Legal registration
  • Protection from fines
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How does customs clearance work?

Simple and transparent process from documents to goods release

1

Documents

Provide an invoice, contract, certificates and other necessary documents

2

Calculation

We calculate customs payments, cost of services and processing time

3

Innings

We submit the declaration to customs and control the clearance process

4

Control

Customs checks the declaration and, if necessary, conducts an inspection

5

Issue

We receive the release of goods and submit a full package of documents for accounting

We work as a customs representative with full responsibility for clearance

What documents are needed and how we help

We help prepare all the necessary documents for customs clearance

Invoice and contract

We check the correctness and help prepare

  • Checking amount and currency
  • Checking delivery conditions
  • Preparation of translations
  • Bug fixes

Certificates

We help you obtain the necessary certificates

  • Determining the Need for Certificates
  • Help in obtaining
  • Compliance check
  • Preparation of declarations

Permissions

We issue permits

  • Obtaining licenses
  • Registration of permits
  • Declaration of Conformity
  • Coordination with authorities

Customs documents

We prepare all customs documents

  • Declaration of goods
  • Calculation of customs duties
  • Certificates and certificates-invoices
  • All necessary forms

Export and import by region

Features of customs clearance when working with different regions of the world

CIS (Commonwealth Countries)

Simplified registration within the EAEU

Import from the CIS

  • Simplified registration (EAEU)
  • Preferential duties or exemption
  • General certification standards
  • Fast processing (1-2 days)

Export to the CIS

  • Unified requirements of the EAEU
  • Simplified documentation
  • Benefits for EAEU goods
  • Fast logistics

Europe

High standards and restrictions on operations

Import from Europe

  • Strict certification requirements (CE, RoHS)
  • High quality standards
  • Documentation in English/German
  • Restrictions on operations (parallel import through legal schemes)

Export to Europe

  • Compliance with EU directives
  • CE, REACH certification
  • Environmental requirements
  • Declaration of Conformity

China

Large volumes and specific requirements

Import from China

  • Large volumes, container transportation
  • Mandatory certification (CCC for some products)
  • Documents in Chinese/English
  • Optimization of HS codes

Export to China

  • Chinese quality standards
  • CIQ Certification
  • Documentation in Chinese
  • Features of Chinese customs

USA

Transaction restrictions and high standards

Import from USA

  • Transaction restrictions
  • Parallel import
  • High standards (FDA, FCC)
  • Documentation in English

Export to USA

  • Compliance with FDA, FCC standards
  • Customs clearance in the USA
  • Documentation and certification
  • Logistics across the ocean

Problems of importers and our solutions

We understand the complexities of customs clearance and solve them

Typical problems

  • Complex documentation and customs requirements
  • High customs duties and hidden costs
  • Delays at customs and cargo demurrage
  • Risks of fines and additional charges

OZTA Solutions

  • Preparation of all documents and verification of correctness
  • Optimization of customs payments and HS codes
  • Acceleration of processing and control of deadlines
  • Full compliance and protection from fines

What does the cost consist of?

Transparent pricing - you pay only for the services you need

Broker services

Preparation of documents, filing of declarations, support of the registration process

Customs duties

5-30% of the customs value of the goods (depending on the HS code)

VAT

Varies by jurisdiction, calculated from the amount (customs value + duty)

Customs duties

Fixed processing fees

Temporary storage warehouse (if necessary)

Storage of goods in a temporary storage warehouse (if required)

Additional services

Inspection, examination, consultations, expedited processing

Why do they trust us?

Reliability and professionalism at every stage

Customs representative

Status of a customs representative, the right to work on behalf of the client

10+ years experience

More than 10 years of experience in customs clearance, thousands of successful operations

Compliance 100%

Full compliance with requirements, protection from fines and additional charges

Guarantees

Guarantee of correctness of design, liability for errors

Frequently Asked Questions

Detailed answers to all questions about customs clearance, export and import

Customs clearance includes: preparation of all necessary documents (declaration of goods, calculation of customs duties, certificates), submission of a declaration to customs, control of the clearance process, receipt of release of goods, transfer of a complete package of documents to the client. We work as a customs representative, that is, on your behalf, with full responsibility for the correctness of registration. Also includes consultation on HS codes, optimization of payments, work with customs during comments and inspections.
A customs broker (customs representative) is an organization that has official status to carry out customs operations on behalf and on behalf of the client. The broker has the right to submit declarations, interact with customs, calculate payments, and receive the release of goods. Advantages of working with a broker: saving time (no need to understand complex legislation), reducing the risk of errors and fines, optimizing payments, speeding up processing, the broker’s full responsibility for correctness. Independent registration is possible, but requires deep knowledge of customs legislation and a lot of time.
Yes, technically you can register customs yourself, but this requires: registration as a foreign trade participant, installation of special software for filing declarations, deep knowledge of customs legislation, understanding of the classification of goods (HS codes), the ability to calculate payments and work with customs. Risks of self-registration: errors in classification (fines and additional charges), incorrect calculation of payments, delays due to ignorance of procedures, lack of optimization (overpayment), liability for all errors. In most cases, working with a broker saves time and money, even with their services included.
Basic documents: 1) Invoice (invoice) from the supplier indicating the goods, quantity, cost, 2) Contract or agreement with the supplier, 3) Packing list (packing list) describing the locations, weight, dimensions, 4) Certificates of conformity or declarations (if required for your product), 5) Permits (for specific goods: medicine, chemistry, products), 6) Transaction passport (for currency control, if the amount is more than $50,000), 7) Documents for the vehicle (CMR, bill of lading, air waybill). If you don’t have any documents, we will help you prepare or obtain them. Additional documents may be required for different countries.
Certificates are required for goods subject to mandatory certification or declaration of conformity. Such goods include: children's products, food, medicine, cosmetics, electronics, household appliances, clothing and textiles, furniture, building materials, cars and spare parts, toys. For each product, the need for certification is determined based on the HS code and technical regulations. We help determine whether a certificate is needed for your product and, if necessary, help obtain it. The process of obtaining a certificate takes from 3 to 14 days.
Standard customs clearance takes 1-3 business days if all documents are available and there are no comments. Express registration (for an additional fee) - from 4 hours to 1 day. The time frame may increase if: the goods are subject to inspection (1-2 days are added), there are not enough documents or certificates (until the missing ones are received), additional examination is required (for specific goods), there are questions about the classification of the goods or customs value, the goods are subject to additional control. We control the process and inform you about every stage. In 95% of cases, registration is completed on time.
The cost consists of several components: 1) Customs broker services (from 5000 RUR per operation, depends on the complexity and number of items), 2) Customs duties (5-30% of the customs value, depends on the HS code), 3) VAT (varies by jurisdiction, calculated from the amount of customs value + duty), 4) Customs duties (fixed), 5) Additional services (inspection, examination, temporary storage warehouse, acceleration). For an accurate calculation, send us an invoice and a description of the product - we will calculate the cost within 2-4 hours. The cost of brokerage services is fixed in the contract and does not change.
Yes, we help optimize customs payments in several ways: 1) Correct selection of the HS code (can reduce duties by 5-15%), 2) Use of benefits and preferences (for goods from the EAEU countries, developing countries), 3) Optimization of customs costs (legal ways to reduce the base for calculation), 4) Use of temporary import (for equipment, exhibitions - duty exemption), 5) Consolidation of cargo (reduction of fees due to associations), 6) Use of customs procedures (processing, re-export). Important: we use only legal optimization methods, no schemes or workarounds. All actions comply with the law.
Customs duties are calculated as a percentage of the customs value of the goods. The duty rate depends on the HS code (commodity nomenclature for foreign economic activity). Duty rates: 0% (for some goods from the EAEU), 5% (for many goods), 10-15% (for most goods), 20-30% (for protected categories). Customs value = invoice value of goods + delivery cost + insurance cost. For some products, specific rates (fixed amount per unit) or combined rates (percentage + fixed amount) are applied. We help you correctly determine the HS code and calculate the duty.
The customs clearance process: 1) Providing documents by the client (invoice, contract, certificates), 2) Checking documents and preparing a declaration by a broker, 3) Calculating customs payments, 4) Submitting a declaration to customs (electronically through the system), 5) Checking the declaration by customs (can be automatic or with inspection), 6) Payment of customs duties, 7) Receiving the release of goods from customs, 8) Transferring documents to the client. The entire process is controlled by the broker, the client receives notifications about each stage. If customs makes comments, the broker works with customs to eliminate them.
Delays can occur for various reasons: customs inspection (1-2 days), lack of documents, questions regarding the classification of goods, examination, verification of customs value. We immediately inform you of the delay and the reason, work with customs to speed up the process, provide missing documents or explanations, monitor the situation and minimize the delay. In 95% of cases, registration is completed on time or with minimal delay (1-2 days). If the delay is critical, we offer express processing. If there is a delay due to the fault of customs (unreasonable), we can appeal the actions of customs.
Yes, you can speed up processing in several ways: 1) Express processing (for an additional fee, from 4 hours to 1 day), 2) Pre-information (submitting documents before the cargo arrives), 3) Full preparation of all documents in advance, 4) Working with customs for priority processing, 5) Using simplified procedures (for regular customers). The cost of acceleration depends on the urgency and complexity. We offer express clearance for urgent shipments. Also, acceleration is possible if documents are properly prepared and there are no comments from customs.
Yes, we work with complex categories of goods as part of parallel imports through legal alternative schemes. Parallel imports are a legal way of importing goods from countries with restrictions on direct transactions, without the consent of the copyright holder. We help: obtain the necessary licenses and permits, prepare all documents for legal import, ensure compliance and compliance with requirements, protect against fines and additional charges. We work only with goods that are allowed for parallel import under current legislation. For each case, we carry out a preliminary analysis of the possibility of import.
Yes, when exporting goods from the sender's country, you need to fill out a customs declaration. Export clearance requirements vary by country - we take into account the laws of your jurisdiction. Usually, export clearance is simpler than import clearance: in many countries, export is exempt from VAT, simplified documentation, faster clearance (often 1 day). Documents for export: invoice, contract, packing list, transport documents. Some products require export permits (licenses). We help you formalize exports and prepare all the necessary documents. We work with exporters from different countries - we will advise you on the procedure for your country.
Imports from China have features: large volumes, container transportation, mandatory certification for some goods (CCC), documents in Chinese/English (translations are needed), optimization of HS codes is important. Advantages: low prices, large volumes, fast logistics. We help you process imports from China to your country, optimize payments and prepare all the necessary documents. We work with importers from different countries - we organize customs clearance taking into account the legislation of the destination country. We similarly help with imports from other countries (Europe, USA, Türkiye, etc.).

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