Purchase of goods from Spanish suppliers

We work with all popular Spanish platforms: El Corte Inglés (the largest retailer), Amazon.es (Spanish branch of Amazon), AliExpress.es (products from the Spanish warehouse), official stores of Zara, Mango, Massimo Dutti (Spanish fashion brands), Mercadona, Carrefour (grocery chains), B2B platforms (industrial). We also work directly with Spanish manufacturers and official dealers if you have contacts.

Yes, we work with official stores of Spanish fashion brands: Zara, Mango, Bershka, Massimo Dutti, Pull&Bear and others. You send us a link to the product or a description, we buy it, pay for it, and arrange delivery. We work with current collections and can help you choose sizes and models.

Delivery times depend on the method: Auto delivery - 5-7 days (the fastest for Europe), Railway delivery - 10-14 days (for large quantities, cheaper), Air delivery - 3-5 days (for urgent orders, more expensive). We calculate the exact timing individually for each order, taking into account the city of dispatch and receipt, and delivery method.

Yes, we work with Spanish food products: olive oil, wine, jamon, cheese, canned food. Food products require special certificates and import permits. We will help you obtain the necessary documents, check compliance with standards, and organize delivery in compliance with temperature conditions (for perishable products).

We pay suppliers in euros (EUR) from our foreign currency account. You pay us in rubles or national currency (tenge, som, etc.). We work with bank transfers (SEPA), credit cards for platforms, we can use PayPal for some suppliers. We can negotiate discounts for prepayment or bulk purchases.

If the product does not meet standards (CE, ISO) or is defective: 1) We return the product to the supplier and require a refund according to the platform's policy, 2) You receive a full refund of the cost of the product and commission, 3) Return costs are covered by insurance. If the goods are already on the way and a problem is discovered after receipt, we resolve the issue with the supplier and the insurance company. We guarantee a refund if there is a confirmed defect or non-compliance with standards.

For customs clearance from Spain you need: 1) Invoice from the supplier, 2) Packing list, 3) Certificate of origin (if required), 4) Quality certificates (CE, ISO for certain categories), 5) Contract or agency agreement. We will prepare all the necessary documents, translate them if necessary, and prepare a customs declaration.

Yes, we help with returning goods. We work with the return policy of Spanish platforms: El Corte Inglés (usually 30 days), Amazon.es (30 days), official brand stores (depending on the policy). We organize the return of the goods, receive a refund from the supplier, and return your money. Return shipping costs may be covered by insurance or may be charged separately depending on the reason for the return.

We check suppliers before work: 1) Reputation on the platform (reviews, ratings, sales history), 2) Checking documents (licenses, certificates for certain categories), 3) Test order (for new suppliers), 4) Working with official dealers and authorized suppliers. We have a database of trusted suppliers with whom we work regularly. If you want to work with a specific supplier, we will check it and start working.

Some goods have import restrictions: 1) Weapons and ammunition (require special licenses), 2) Medicines and medical supplies (require registration), 3) Food products (require certificates and permits), 4) Electronic devices (require certification), 5) Complex goods (with special restrictions). Before ordering, we check whether the goods can be imported, what documents are needed, and help obtain the necessary permits.