Zalando
European fashion with Zalando. we will deliver to you
Europe's largest fashion marketplace: 7,500+ brands, from mass market to luxury. 50M+ active buyers in 25 countries.
from 4%
redemption fee
10–20 d
delivery times
from €20
minimum order
100%
payment guarantee
About the platform
Zalando - fashion for all of Europe
Founded in 2008 in Berlin by Robert Genz and David Schneider. It started as an online shoe store and has grown into Europe's largest fashion platform. 7,500+ brands: from H&M and Zara to Tommy Hilfiger and Hugo Boss. Operates in 25 European countries, but does not deliver outside the EU.
- country
- Germany
- currency
- Euro (EUR/€)
- language
- German, English and 20+ more languages
- payment
- Bank cards, PayPal, Klarna
- sellers
- 7,500+ brands, 50M+ clients
- founded
- 2008
7,500+ brands - from mass market to premium segment on one platform
100 days for returns - the most generous return policy among fashion marketplaces
Zalando Lounge - private sales with discounts up to 75% on top brands
Sustainable fashion filter - you can only choose eco-brands and recycled materials
Services OZTA
What we do for shopping on Zalando
Full cycle: from purchase in Europe to delivery to you.
Redemption of goods
We pay with a European card on zalando.de or another regional website. Customers outside the EU cannot pay directly - we solve this.
Search and selection
We will select by size, color, brand. Let's compare prices for Zalando with Amazon and About You - sometimes the difference is significant.
Warehouse check
Photo report upon receipt. We will check the size, color, condition of the fabric so as not to send the wrong thing.
Delivery
From Europe by air - 10–20 days. Light clothing - profitable and fast.
Customs clearance
Clothing and footwear are simple customs codes. We will prepare the documents and calculate the fee.
Tracking
Tracking from Zalando warehouse to your door. Updates at every stage.
Advantages
Why order Zalando through us
Zalando only operates in the EU. We open access to European fashion to everyone.
Access Zalando from outside the EU
Zalando only delivers to 25 countries in Europe. Our warehouse in the EU accepts orders and forwards them to you.
Zalando Lounge
Closed sales with discounts up to 75%. Access only with a European account - we have it.
Help with sizes
European sizes are different from the usual ones. We'll tell you how to translate and what to order if in doubt.
Consolidation of orders
Orders from Zalando, About You, OTTO are collected in one warehouse and sent in one parcel.
Returns before shipping
Wrong size? We will return it to Zalando from our European warehouse. 100 days for return.
Brands you don't have
Marc O'Polo, S.Oliver, Esprit, Scotch & Soda are European brands that are not sold outside the EU.
Product categories
What to order from Zalando
Clothes, shoes, accessories - for the whole family, from mass market to premium.
Women's clothing
Dresses, blouses, coats, sportswear. 3,000+ brands in the women's section of Zalando.
Zara, Mango, Tommy Hilfiger, Calvin Klein, BOSS
Men's clothing
Shirts, suits, jackets, casual. European cut and quality.
Hugo Boss, Polo Ralph Lauren, Lacoste, Levi's, Jack & Jones
Shoes
Sneakers, boots, shoes, sandals. Zalando started with shoes - there is a huge selection.
Nike, adidas, Dr. Martens, Timberland, Ecco, Geox
Children's clothing and shoes
From newborns to teenagers. Quality European brands at reasonable prices.
Name It, s.Oliver Kids, Tommy Hilfiger Kids, Nike Kids
Sports and outdoor
Training clothes, running shoes, outdoor equipment. Professional brands.
Nike, adidas, Under Armour, The North Face, Puma
Accessories and bags
Bags, wallets, belts, watches, sunglasses. Premium brands are cheaper than boutiques.
Michael Kors, Guess, Fossil, Ray-Ban, Furla
Delivery
How we deliver with Zalando
From Europe - quickly and economically. Clothing is an ideal product for air delivery.
Air – 10–20 days
The main method. The clothes are light - air delivery from Europe is reasonable.
Express – 5–10 days
Expedited delivery for urgent orders. Relevant before events and holidays.
Consolidation
Orders from Zalando, About You, Amazon DE - all to one warehouse, one package.
Compact packaging
Clothes fold compactly. We remove excess cardboard - we reduce volumetric weight and delivery costs.
Insurance
For premium brands, we insure against loss. 1.5% of the order value.
Delivery to your door
Courier or delivery point is your choice.
How does this work
Four steps - from application to result
A personal manager accompanies the task from the first request to completion.
- 01
Bid
Describe the task: what needs to be bought, paid for, or delivered. We will answer within an hour.
1 hour - 02
Calculation
We will calculate the cost, terms and commission. Everything in one offer, no hidden extras.
1 day - 03
Payment
Transfer to us - we pay the supplier or service from a local account on the same day.
1 day - 04
Execution
Redemption, replenishment or delivery - depends on the task. Tracking at every stage.
from 1 hour
Barriers
Difficulties with Zalando for international buyers
Zalando is made for Europe. Outside the EU, problems begin.
Typical problems
Zalando does not deliver outside the EU. The site may not open from other regions.
Accepts only European cards. Klarna and PayPal are also EU only.
European sizes are different. Without trying it on, it's easy to make a mistake.
Zalando Lounge with huge discounts - only available with a European account.
Returning goods from abroad back to Europe is time-consuming and expensive.
Solutions OZTA
Our European account and warehouse. We order and accept without restrictions.
We will pay with a European card. All Zalando payment methods work.
We will advise you on the conversion of sizes. If in doubt, we will order two sizes and return the extra one.
We buy at Zalando Lounge with discounts up to 75%. Access through our account.
We will return it from our European warehouse. 100 days for return - the same as for a regular customer.
Lifehacks
Tips for shopping on Zalando
How to get the most from Europe's largest fashion marketplace.
Discounts
Zalando Lounge - discounts up to 75%
Closed sales last 3-5 days. Brands like Tommy Hilfiger and Levi's are half price. Tell us the brand and we'll catch the sale.
Dimensions
Use Zalando Size Guide
Zalando shows size recommendations based on data from millions of customers. More precisely, standard tables.
Season
Buy at the end of the season
January and July are off-season sales. 40–60% discounts on current season collections.
Search
Filter "Sustainability"
Zalando labels eco-products with a separate icon. Recycled materials and sustainable brands - at the same prices.
FAQ
Frequently Asked Questions
Frequently asked questions about shopping on Zalando through OZTA.
What is the minimum order?
How long does delivery take?
How not to make a mistake with the size?
What is Zalando Lounge?
What brands are on Zalando?
Can I return it if it doesn't suit me?
Similar platforms
Other European fashion platforms
We buy clothes and shoes from all major sites in Europe.
