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Purchasing goods
from the USA
We help arrange purchases from a seller in the USA. We agree on the model, condition and contents; order and delivery availability are checked before payment with the intended use and destination country in mind.
You choose the product; we manage the transaction with the seller
Purchasing works for a single item, a sample or a business batch when you need a clear process for buying from an overseas seller. You do not need to gather every document in advance: start with a link or product description.
A standard purchase includes one seller, up to 10 agreed items and one planned shipment. For a different scope, we agree the work, full price and timeframe in advance.
Review the order before payment
We clarify the product, availability, seller terms, invoice and whether the purchase can be delivered to the chosen address. If the scenario does not work, we tell you before payment.
Agree the invoice and payment
We agree the invoice and payment to the seller, stay in contact about the order and provide status updates. In a standard purchase, payment of the same invoice is already included in the fee.
You choose the product and budget
You choose the model, quantity and purchasing terms and set the budget. Before payment, we show the estimate and agree what OZTA will handle.
Agree additional work in advance
If you need supplier sourcing, quality checks, samples, transport, storage or clearance, we first agree the work, price and terms.
Where to find goods in the United States
For an order from the USA, specify the seller, model, regional version and product condition. For equipment and software, add the intended use and end user: these details are needed to check restrictions.
We check the platform or store link, supplier contact or specification; availability, export and terms depend on the specific item and route.
- Brands and exclusive models: we check authenticity and rights
- Electronics and server equipment: we check model and export
- Marketplaces: we check listing, seller and returns terms
- Software and SaaS: we separately check licence, region and intended use
Amazon
Using an Amazon link, we check the seller, model, stock, condition, regional version, payment, returns, documents and export eligibility.
- Link and product listing
- Local delivery and readiness
- Seller's returns policy
eBay
Using your eBay link, we check the seller, condition, serial details, completeness, authenticity, payment and return terms, documents and export.
- Model and serial details
- Refurbished condition and warranty
- Intended use and export checks
Walmart Marketplace
Using your Walmart link, we check the seller, model, stock, condition, payment, returns, documents and export eligibility to the destination country.
- listing and final price
- Specifications and included components
- Authenticity and documents
Order data for a purchase from the United States
For your initial enquiry, a product link or description, quantity and destination city are sufficient. If specifications or documents are needed, we will help obtain them from the seller.
Tell us about the taskView all product categoriesRequest
Link, store, contact or product specification, model, version, condition, serial number and quantity.
Destination
Receiving country and city, individual or business, goods purpose, end user and warehouse requirements.
Can it be purchased and delivered?
Seller, availability, authenticity, origin, export/sanctions restrictions, documents and route.
Next steps
Price before payment
The calculation separately shows goods, delivery to the first warehouse, OZTA's fee and onward costs. Purchasing begins after price and terms are agreed.
Purchasing and dispatch
We will agree payment, product inspection, packaging and delivery. We will keep you updated on the order; you will receive the cancellation, returns and claims terms before payment.
What to send for an estimate
Software and encryption products, electronics, servers, medical goods, dietary supplements, food, cosmetics, batteries, automotive goods, alcohol, branded goods, refurbished items and fragile goods require a separate review of eligibility, export restrictions, documents and transport.
- An Amazon/eBay/Walmart link, store or supplier
- Model, version, serial number, material, composition, condition, origin
- Quantity: one item, sample or consignment; budget if set
- Country, city, recipient type, intended use, end user and warehouse
All data for calculation
- Photos/videos, quality control, authenticity, warranty, labelling and contents, if already known
- Invoice, transport, export and permit documents as needed
- Software, encryption products, electronics, dietary supplements, cosmetics, batteries, medical goods, branded goods, alcohol and fragile items
How to calculate the purchase-on-behalf fee
We use the agreed goods price from the seller and apply the rate from the table. Delivery is not part of the fee calculation.
Rate by product price
Minimum OZTA purchasing fee: $20
- Less than $1,000
- 10%
- From $1,000, but less than $5,000
- 9%
- From $5,000, but less than $10,000
- 8%
- From $10,000, but less than $20,000
- 7%
- From $20,000
- 6%
The minimum OZTA purchasing fee is $20. For example: goods at $50 + fee of $20 = $70, excluding delivery, import costs, insurance and bank costs.
Fee calculation example
- Seller's goods price
- $2 000
- OZTA fee
- $180
- $2 000 × 9% = $180
- Goods + fee
- $2 180
This covers only the goods and fee. Seller delivery and onward freight, import charges, insurance, banking and foreign-exchange costs are separate.
What the fee includes
- One seller, up to 10 agreed items and one planned shipment.
- Checking company and payment details and purchasing terms, and agreeing the seller’s invoice.
- Payment of the seller’s invoice is already included in the fee; we do not charge a second percentage for it.
- Seller communication, order statuses and OZTA report.
What is paid separately
- Seller delivery to our warehouse and onward transport.
- Import charges, insurance and warehouse operations, when needed.
- Bank and foreign-exchange costs, and any additional work after agreement.
If additional contractor work is needed
For additional work: the provider’s price + 10% for OZTA, with a minimum OZTA coordination fee of $20 per agreed assignment. If coordination is already included in a paid package, there is no second fee. Samples and their delivery are paid separately. We do not apply this percentage to government charges, import taxes or the insurance premium.
What to check before buying from the United States
Requirements depend on goods, seller, origin, intended use, destination country and selected route.
Export and documents
We check the product code and origin, seller status, intended use and end user, export and sanctions restrictions, documents and destination-country requirements.
Payment and returns
Before payment, we agree on the currency, channel, payment purpose, cancellation or refund terms and seller confirmations. Method availability depends on the platform, bank and route.
Availability and promotion dates
Stock, price and promotion dates depend on the seller, platform and order date. Before payment, we check remaining stock, cancellation and return terms, and delivery availability.
Quantity and consignment
Before calculating, we clarify the minimum quantity, sample availability, production time and shipment terms with the specific seller or manufacturer.
Certification and labelling
The list of permit documents, regional compatibility requirements and labelling depends on composition, intended use, origin, import country and the product's commercial status; we record it after review.
Typical mistakes
We do not pay for the order until the seller, specifications, serial details, origin, intended use, destination, packaging, documents, route, estimate and cancellation procedure have been checked.
What is important to know before ordering
Answers to questions about checking and purchasing products from the USA.
How long does delivery from the United States take?
The timeframe depends on the product, seller, destination country and city, export checks, transport method, documents, packaging and cargo readiness. For large, fragile, temperature-sensitive and special goods, we check the permitted handling conditions separately; we do not promise a fixed timeframe before that.
How do parallel imports from the US work?
We assess this supply option based on the seller, product, origin, export restrictions, intended use and end user, warranty, documents and destination country. The arrangement, responsibility and return procedure are recorded in the specific transaction terms.
Which brands are most often ordered from the US?
Branded goods, electronics, automotive goods, cosmetics and dietary supplements require checks of the seller, authenticity, serial details, composition, licence or export approval. The ability to purchase a specific brand is agreed before payment.
Can I take part in Black Friday and Prime Day?
A specific promotion and product listing can be checked in advance. Stock, limits, price, seller, export, returns and readiness date depend on the platform and order date; we do not promise universal sale availability.
How can I import vitamins and dietary supplements from iHerb?
Dietary supplements and vitamins require ingredients, dosage, batch, shelf life, origin, seller, recipient status and destination country. We check eligibility for personal or commercial supply and applicable documents before payment.
Which American goods cannot be exported from the US?
Additional review is needed for technology, software and encryption products, servers, microchips, medical goods, dietary supplements, food, batteries, equipment, branded goods, alcohol and fragile items. Restrictions and documents are determined by the item, intended use and destination country.
What duties apply to imports from the US?
Rates and requirements depend on the product code, origin, destination country, recipient status, intended use and current rules. Before payment, we check documents, restrictions and charges; we do not quote exact amounts without this information.
Do you work with Apple Store and other brand stores?
We can check a store or seller using your link. Before payment, we clarify stock, regional version, serial details, warranty and return terms, export approval, documents and route.
What cannot be imported from the US, or is difficult to import?
Additional review is needed for technology, software and encryption products, medical goods, pharmaceuticals, dietary supplements, food, alcohol, batteries, equipment, branded goods and dual-use items. Export, sanctions and product requirements are determined for the specific transaction.
We also source outside the USA
If the seller you need is in another country, select it from the list.
We will calculate your order
Send a link or describe the product, specify the quantity and destination. We will clarify missing details together. You will receive the estimate and purchase terms before payment.
Tell us about the task