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Purchasing goods
from France
We help purchase your chosen item or consignment from a seller in France. We agree on the product code, condition and contents; for cosmetics and food, we also consider ingredients and shelf life, while delivery is calculated for the order.
You choose the product; we manage the transaction with the seller
Purchasing works for a single item, a sample or a business batch when you need a clear process for buying from an overseas seller. You do not need to gather every document in advance: start with a link or product description.
A standard purchase includes one seller, up to 10 agreed items and one planned shipment. For a different scope, we agree the work, full price and timeframe in advance.
Review the order before payment
We clarify the product, availability, seller terms, invoice and whether the purchase can be delivered to the chosen address. If the scenario does not work, we tell you before payment.
Agree the invoice and payment
We agree the invoice and payment to the seller, stay in contact about the order and provide status updates. In a standard purchase, payment of the same invoice is already included in the fee.
You choose the product and budget
You choose the model, quantity and purchasing terms and set the budget. Before payment, we show the estimate and agree what OZTA will handle.
Agree additional work in advance
If you need supplier sourcing, quality checks, samples, transport, storage or clearance, we first agree the work, price and terms.
What to check before ordering
For a branded item from France, the seller, item number, condition and evidence of origin matter. For cosmetics and food, add composition and expiry date; for fragile products, specify dimensions and packaging.
Below is an example of checking an offer on a local platform. To order directly from a manufacturer, send their contact details and an offer with specifications, quantity and price. We confirm purchase availability and the route for each request.
Fnac Marketplace
On Fnac Marketplace, the same model may be sold by different companies and be new or refurbished. Vendu par and Livré par identify the seller and dispatcher.
- Vendu par: who sells the selected item
- Livré par: who delivers and where the product ships from
- For reconditionné: stated condition and included items
Order data for a purchase from France
For your initial enquiry, a product link or description, quantity and destination city are sufficient. If specifications or documents are needed, we will help obtain them from the seller.
Tell us about the taskView all product categoriesLink or specification
Send the URL, photos, brand, option, size, composition, model or technical description and seller contact.
Country and receiving point
Specify the destination country, city, warehouse or project; add quantity, value, fragility, shelf life and temperature requirements if known.
Can it be purchased and delivered?
We check the seller, channel, origin, product, available authenticity evidence, restrictions, documents and route.
Next steps
Price before payment
The calculation separately shows goods, delivery to the first warehouse, OZTA's fee and onward costs. Purchasing begins after price and terms are agreed.
Purchasing and dispatch
We will agree payment, product inspection, packaging and delivery. We will keep you updated on the order; you will receive the cancellation, returns and claims terms before payment.
What to send for an estimate
For luxury and branded goods, alcohol, food, cosmetics, perfumery raw materials, chemicals, equipment and other regulated, fragile or valuable categories, we separately check purchase and import eligibility, origin, available evidence, documents, packaging and restrictions; the outcome depends on the route and agreed terms.
- Link, supplier, store or contact
- Product, brand, product code, option, composition or specification
- Quantity, unit of measure and minimum order quantity, if known
- Destination country, city, warehouse or project
All data for calculation
- Authenticity, quality, inspection, packaging and acceptance requirements, if already known
- Required documents, receipt or marketplace requirements, if already known
- Luxury, alcohol, food, cosmetic, fragile, valuable or other sensitive characteristics
How to calculate the purchase-on-behalf fee
We use the agreed goods price from the seller and apply the rate from the table. Delivery is not part of the fee calculation.
Rate by product price
Minimum OZTA purchasing fee: $20
- Less than $1,000
- 10%
- From $1,000, but less than $5,000
- 9%
- From $5,000, but less than $10,000
- 8%
- From $10,000, but less than $20,000
- 7%
- From $20,000
- 6%
The minimum OZTA purchasing fee is $20. For example: goods at $50 + fee of $20 = $70, excluding delivery, import costs, insurance and bank costs.
Fee calculation example
- Seller's goods price
- $2 000
- OZTA fee
- $180
- $2 000 × 9% = $180
- Goods + fee
- $2 180
This covers only the goods and fee. Seller delivery and onward freight, import charges, insurance, banking and foreign-exchange costs are separate.
What the fee includes
- One seller, up to 10 agreed items and one planned shipment.
- Checking company and payment details and purchasing terms, and agreeing the seller’s invoice.
- Payment of the seller’s invoice is already included in the fee; we do not charge a second percentage for it.
- Seller communication, order statuses and OZTA report.
What is paid separately
- Seller delivery to our warehouse and onward transport.
- Import charges, insurance and warehouse operations, when needed.
- Bank and foreign-exchange costs, and any additional work after agreement.
If additional contractor work is needed
For additional work: the provider’s price + 10% for OZTA, with a minimum OZTA coordination fee of $20 per agreed assignment. If coordination is already included in a paid package, there is no second fee. Samples and their delivery are paid separately. We do not apply this percentage to government charges, import taxes or the insurance premium.
Documents and order terms
Requirements depend on the product, seller, destination country and selected route.
Export and documents
We check the product, code, origin, destination country and whether export, food, technical, excise or other documents are needed.
Currency and settlement
We agree the payment channel, currency, purpose and supporting documents for the specific seller, transaction and route.
Availability and storage conditions
We clarify stock, seasonality, expiry dates, readiness and temperature conditions with the supplier; we record the route timing after checking transport availability.
Quantity and consignment
The minimum volume is determined by the seller and the requirements; for a batch, we request the item number, quantity, unit of measurement and acceptance requirements.
Certification and labelling
We check whether declarations, certificates, labelling, proof of authenticity or other documents are required for the product and destination country.
Typical mistakes
Do not send payment before checking the seller, origin, authenticity, composition, full estimate, documents and cancellation terms.
What is important to know before ordering
Answers to questions about checking and purchasing products from France.
How long does delivery from France take?
Timing depends on the goods, seller, destination country and city, transport method, documents, packaging and cargo readiness. For fragile, valuable and regulated categories, we separately check permitted conditions; a fixed timeframe is not promised beforehand.
What information is needed for cosmetics, wine or clothing?
Send the link, brand or ingredients, variant, quantity, shelf life, destination country and purpose of purchase. We will check the seller, available evidence, documents, packaging and restrictions; eligibility and the estimate are agreed separately.
Can I order cosmetics from France?
We first check ingredients, labelling, shelf life, seller, available evidence, destination country and required documents. Personal purchases and commercial consignments have different conditions; feasibility is confirmed separately.
Can I order wine or other alcohol?
We first check goods, seller, destination country, volume, licensing, labelling, storage and document requirements. Personal purchases and batches have different terms; availability and scope are confirmed separately.
Can I order branded or luxury goods?
Send the link, variant and available seller details. We will check the channel, origin, product features, documents, destination-country restrictions and possible inspection procedure; authenticity and resale rights are not considered guaranteed before review.
How is the delivery route from France selected?
We compare the product, its properties, seller, documents, destination country and city, packaging and permitted transport method. Options and estimated timing are shown after review; temperature conditions and consolidation are agreed separately.
What payments and documents are needed for imports from France?
The answer depends on the product, code, origin, destination country, customer status and current rules. Before calculating, we check eligibility, documents, excise or other requirements and possible charges for the specific route.
Do you work with small French suppliers?
We can review the task using a supplier link or contact. Before ordering, we clarify availability, specifications, available documents, minimum quantity and route feasibility.
Which products require a separate check?
Branded and luxury goods, alcohol, food, cosmetics, perfumery raw materials, chemicals, high-tech equipment, valuable and fragile goods may require special documents or approvals. The scope of review depends on the product and destination country.
What documents are needed for purchasing?
Start with a product link or description, quantity and destination country. There is no need to collect a full set of documents in advance: after reviewing the order, we will explain what you and the seller need to provide for purchase, transport and import. The list depends on the product, route and whether you are buying for personal or business use.
We also source outside France
If the seller you need is in another country, select it from the list.
We will calculate your order
Send a link or describe the product, specify the quantity and destination. We will clarify missing details together. You will receive the estimate and purchase terms before payment.
Tell us about the task