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Customs clearance

We will clear the cargo through customs. You will receive goods and documents, not problems

We take care of all customs: classification, calculation of duties, declaration and release. You are running a business.

300+
declarations per day
24h
standard design
0
hidden fees
30+
product categories
What's included

What is included in customs clearance

From the first document to the release of goods from the warehouse.

  • Classification of the Commodity Nomenclature of Foreign Economic Activity

    We select the correct product code. An error in one figure means recalculation of duties and a fine of up to 200%. We check it three times.

  • Preparation of documents

    We put together a complete package: invoice, packing list, certificates, permits. We check the checklist before submitting.

  • Calculation of duties

    We calculate the exact amount of payments before shipment. We take into account the preferences of the EAEU, FTA and seasonal rates.

  • Customs payments

    We pay duties, VAT and fees on your behalf. All receipts are in your personal account.

  • Electronic declaration

    We submit the declaration through the ED-2 system. No paper, no queues. Average processing time is 4 hours.

  • Post-clearance support

    We provide support after release: we respond to customs requests, undergo desk checks, submit corrections - without additional payment for 3 years.

Process

How the registration process works

  1. 01

    Collection of documents

    We receive an invoice and contract from you. We request the missing documents from the supplier. We check the completeness.

    1 day
  2. 02

    Classification

    We determine the HS code, duty rate, and the need for certification. We calculate the total amount of payments.

    1 day
  3. 03

    Filing a declaration

    We generate and submit an electronic declaration. We respond to the inspector's requests. We adjust if necessary.

    1 day
  4. 04

    Product release

    We receive permission to release. We will organize removal from the temporary storage warehouse. We will give you all the documents.

    1–3 days
Price

What does the cost consist of?

Transparent cost structure. You see each line before payment.

Brokerage fee
Our remuneration for processing the declaration, classification and support.

Fixed rate per declaration

Customs duties
Import duty at the rate of the Unified Customs Tariff of the EAEU. Depends on the product code.

0–20% of customs value

VAT
Value added tax on imports. Charged on the cost of the goods plus duty.

12% in Kyrgyzstan

Optional
Certification
Certificate of conformity or declaration of TR CU for certain categories of goods.

If necessary

Optional
Warehousing costs
Storage at a temporary storage warehouse, if the goods are not exported on the day of release. The first day is free.

According to the temporary storage warehouse tariff

Optional
Search
Physical inspection of cargo as decided by customs. Occurs in 5–10% of cases.

Upon appointment

Insights

What do those who drive regularly know?

Four practices that separate experienced importers from those who pay fines.

  • Critical

    The accuracy of the HS code is everything

    One wrong digit in the 10-digit code and the duty rate changes from 5% to 15%. We have seen cases where an importer overpaid by $12,000 due to a classification error. Check the code before shipment, not at the border.

  • Save time

    Pre-classification before shipment

    Receive a preliminary decision from customs regarding the product code before loading the container. It's free and valid for 3 years. The cargo passes through customs without delay - the inspector already knows what kind of goods it is.

  • Speed

    Electronic declaration = minus 2 days

    A paper declaration means queues, manual verification and 3-5 working days. Electronic feeding through ED-2 reduces the process to 4–8 hours. We only submit electronically.

  • Saving

    EAEU preferences reduce duties

    Goods from EAEU member countries (Russia, Kazakhstan, Belarus, Armenia) pass through customs without duties. For goods from countries with FTA - reduced rates. We check all available benefits for each delivery.

Common mistakes

Typical problems at customs and how we solve them

Every week we see the same mistakes. Here's what's going wrong and what we're doing differently.

Typical problems
  • Incorrect HS code - recalculation of duties and fine

  • The cargo is at the border, it is unclear why

  • The amount of duties turned out to be 2 times more than expected

  • The documents were returned: something is missing

Solutions OZTA
  • We check the code before submitting the declaration and take over the classification

  • We monitor the status in real time and resolve issues with customs directly

  • We calculate the exact cost before shipment. There will be no surprises

  • We prepare a complete package according to the checklist and check it before serving

FAQ

Frequently Asked Questions

Answers to frequently asked questions about customs clearance of goods through OZTA.

What documents are needed for customs clearance?
How long does customs clearance take?
What does the cost of customs clearance consist of?
Why is the correct HS code so important?
What preferences does the EAEU provide?
What does electronic declaration provide?
What is post-clearance control?
How to arrange re-export?
When can you not pay duty?
How to get started with OZTA?

We will calculate the cost of customs clearance in 2 hours

Send an invoice and receive the exact amount of duties, VAT and our fees.

Or contact directly: