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Purchasing goods
from Austria
We help purchase goods or equipment from a seller in Austria: agreeing on contents, invoice and goods handover. Equipment requires specifications, while fragile items require packaging; separate work and delivery are discussed in advance.
You choose the product; we manage the transaction with the seller
Purchasing works for a single item, a sample or a business batch when you need a clear process for buying from an overseas seller. You do not need to gather every document in advance: start with a link or product description.
A standard purchase includes one seller, up to 10 agreed items and one planned shipment. For a different scope, we agree the work, full price and timeframe in advance.
Review the order before payment
We clarify the product, availability, seller terms, invoice and whether the purchase can be delivered to the chosen address. If the scenario does not work, we tell you before payment.
Agree the invoice and payment
We agree the invoice and payment to the seller, stay in contact about the order and provide status updates. In a standard purchase, payment of the same invoice is already included in the fee.
You choose the product and budget
You choose the model, quantity and purchasing terms and set the budget. Before payment, we show the estimate and agree what OZTA will handle.
Agree additional work in advance
If you need supplier sourcing, quality checks, samples, transport, storage or clearance, we first agree the work, price and terms.
One purchase or a consignment
We first record the required product and purchase terms. Packaging matters for fragile items, while equipment or consignments require specifications, contents and delivery parameters.
One item or fragile product
Using the link or model, we check the seller's offer and purchase terms; for fragile goods, we account for proposed packaging in advance.
Equipment or a consignment
Using the specification and quantity, we agree contents, seller terms and information needed for the estimate and transport.
What you can contact us about
A link, seller offer or product description helps start purchase checks.
Product link
Send the store page, model and quantity. We clarify availability, seller terms and available documents.
Invoice or offer
If the seller has already sent an invoice or specification, we check details, goods contents and shipment terms.
Description only
Tell us what you need to buy and where to deliver it. We establish whether there is enough information for calculation or a seller search is needed first.
From enquiry to purchase
We first check order availability and cost. Purchasing proceeds after you agree the price and terms.
Get a purchase estimateTell us about the product
Send a link or description, quantity and destination city. Specifications are useful for equipment; fragile items require the seller's packaging terms.
We will check feasibility
We clarify stock, seller, payment and dispatch terms. If special documents or transport are required, we explain this before ordering.
We will show the estimate
We separately show product price, OZTA's fee, seller delivery and onward transport. Other necessary costs are stated in the estimate or their calculation explained.
Next steps
We will agree on the purchase
After agreeing the full price and terms, we discuss payment for the first stage and start fulfilling the order.
What to send for an estimate
Fragile goods and equipment may require a separate inspection, packaging or documents. Their scope and cost are discussed before payment.
- Link, supplier or contact
- Product, product code, model or specification
- Quantity, unit of measure and minimum order quantity, if known
- Destination country, city, warehouse or project
All data for calculation
- Weight, dimensions and serial number, if known
- Inspection, packaging and acceptance requirements, if already known
- Required documents or marketplace requirements, if already known
- Indicative budget and currency, if any
How to calculate the purchase-on-behalf fee
We use the agreed goods price from the seller and apply the rate from the table. Delivery is not part of the fee calculation.
Rate by product price
Minimum OZTA purchasing fee: $20
- Less than $1,000
- 10%
- From $1,000, but less than $5,000
- 9%
- From $5,000, but less than $10,000
- 8%
- From $10,000, but less than $20,000
- 7%
- From $20,000
- 6%
The minimum OZTA purchasing fee is $20. For example: goods at $50 + fee of $20 = $70, excluding delivery, import costs, insurance and bank costs.
Fee calculation example
- Seller's goods price
- $2 000
- OZTA fee
- $180
- $2 000 × 9% = $180
- Goods + fee
- $2 180
This covers only the goods and fee. Seller delivery and onward freight, import charges, insurance, banking and foreign-exchange costs are separate.
What the fee includes
- One seller, up to 10 agreed items and one planned shipment.
- Checking company and payment details and purchasing terms, and agreeing the seller’s invoice.
- Payment of the seller’s invoice is already included in the fee; we do not charge a second percentage for it.
- Seller communication, order statuses and OZTA report.
What is paid separately
- Seller delivery to our warehouse and onward transport.
- Import charges, insurance and warehouse operations, when needed.
- Bank and foreign-exchange costs, and any additional work after agreement.
If additional contractor work is needed
For additional work: the provider’s price + 10% for OZTA, with a minimum OZTA coordination fee of $20 per agreed assignment. If coordination is already included in a paid package, there is no second fee. Samples and their delivery are paid separately. We do not apply this percentage to government charges, import taxes or the insurance premium.
What we will clarify for your product
One fragile item, equipment and a batch need different details. These questions help prepare an accurate estimate.
- Specifications and documents
- Equipment requires the model, contents and known weight and dimensions. The document list depends on the product and destination country.
- Seller terms
- We clarify availability, price, payment method and readiness for shipment. Payment availability is checked for the specific order.
- Quantity and consignment
- Specify quantity and product codes. If the seller requires a minimum volume, we check this before calculation.
- Packaging and transport
- For a fragile item, we establish how the seller will package it and hand it to the carrier. Additional protection and inspection are agreed separately.
What is important to know before ordering
Answers to questions about checking and purchasing products from Austria.
How long does delivery from Austria take?
The timeframe depends on the product, seller, destination country and city, transport method, documents, dimensions and cargo readiness. We provide the estimated scenario after a preliminary assessment; we do not promise a fixed timeframe before that.
How can I order industrial equipment?
Send the model or specification, quantity, destination country and known weight and dimensions. We clarify contents, seller terms and the details needed to calculate transport.
How can I buy fragile goods?
Send a product link or description and destination city. We clarify seller packaging and a possible transport method. If additional protection or inspection is required, we show the cost before ordering.
Do you work with small suppliers?
Send a link or the seller's contact details. We will find out whether they can accept your order, the quantity they sell and the documents they provide. We will then check payment and delivery to your city.
What documents are needed for purchasing?
Start with a product link or description, quantity and destination country. There is no need to collect a full set of documents in advance: after reviewing the order, we will explain what you and the seller need to provide for purchase, transport and import. The list depends on the product, route and whether you are buying for personal or business use.
We also source outside Austria
If the seller you need is in another country, select it from the list.
All purchasing destinationsWe will calculate your order
Send a link or describe the product, specify the quantity and destination. We will clarify missing details together. You will receive the estimate and purchase terms before payment.
Tell us about the task