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Contacts

Contact us

We work with businesses and individuals from 31+ countries. We advise on the purchase of goods, international payments, logistics and customs clearance in 9 languages. The answer is within an hour during business hours. The initial consultation is free - cost calculation without obligation.

Communication channels

Choose a convenient method

Each request is answered by a live specialist, not a bot. Messengers - up to 30 minutes during business hours, email - up to 2 hours. Choose a convenient channel - they are all equally serviced by a management team.

Email

up to 2 hours

For official requests, transfer of documents and commercial proposals. Suitable for corporate clients - we use separate addresses for different departments: contracts@, finance@, legal@.

Contracts, invoices, commercial inquiries

Telegram

up to 30 minutes

The fastest channel - we respond within 30 minutes during business hours. Convenient for operational questions, clarifying the status of an order, initial consultations and sending documents.

Quick questions, order status

whatsapp

up to 1 hour

Convenient for discussing order details, sending photos of goods and scans of documents directly from your phone. Full support - we also accept voice messages.

Photos of goods, discussion of details

Viber

up to 1 hour

An alternative messenger for those who prefer Viber. Full support at the same level - consultations, statuses, documents.

Consultations, delivery questions

How does this work

From request to result

Four steps - from the first message to the start of the order. The average time from application to commercial offer is 1 working hour.

01

Leave a request

Write to us in any convenient way - Telegram, WhatsApp, email. Describe the task, product or route. There is no need to prepare a detailed technical specification - we’ll figure it out together from the first messages.

02

Studying the problem

The manager analyzes the request: checks the route and customs restrictions, calculates the cost including delivery, clarifies the actual deadlines and possible nuances.

03

We offer a solution

You receive a specific offer with price, terms and conditions of work. No hidden fees - everything is announced in advance and fixed in the contract.

04

Let's start work

After agreeing on the terms, we sign the contract and start the process. The status is updated at each stage, the manager is in touch until the cargo is received.

Schedule and office

When and where to find us

Working hours

Monday - Friday
09:00 – 18:00
Saturday
10:00 – 15:00
Sunday
Day off

Bishkek (UTC+6)

Office

720031, Kyrgyz Republic, Bishkek, Oktyabrsky district, st. Kulatova 7a

Admission by appointment only. For most tasks, a personal visit is not needed - everything is solved remotely via instant messengers and email. To sign original contracts, you can arrange a face-to-face meeting or use an electronic signature.

FAQ

Frequently Asked Questions

Answers to frequently asked questions about how to contact OZTA, what time we respond and what to expect from your first contact. If your question is not here, just write to us, we will answer directly.

Ready to discuss your problem?

Describe what you need - we will offer a solution, select the optimal route and calculate the full cost, taking into account delivery and customs, within an hour. The initial consultation is free. If something goes wrong, we will return the money.

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