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Purchasing goods
from Türkiye
We help buy goods from a seller in Türkiye for personal use or a store. For textiles, we agree product codes and size range; for ceramics and stone, we clarify batch and packaging. Goods, commission and delivery appear separately in the estimate.
You choose the product; we manage the transaction with the seller
Purchasing works for a single item, a sample or a business batch when you need a clear process for buying from an overseas seller. You do not need to gather every document in advance: start with a link or product description.
A standard purchase includes one seller, up to 10 agreed items and one planned shipment. For a different scope, we agree the work, full price and timeframe in advance.
Review the order before payment
We clarify the product, availability, seller terms, invoice and whether the purchase can be delivered to the chosen address. If the scenario does not work, we tell you before payment.
Agree the invoice and payment
We agree the invoice and payment to the seller, stay in contact about the order and provide status updates. In a standard purchase, payment of the same invoice is already included in the fee.
You choose the product and budget
You choose the model, quantity and purchasing terms and set the budget. Before payment, we show the estimate and agree what OZTA will handle.
Agree additional work in advance
If you need supplier sourcing, quality checks, samples, transport, storage or clearance, we first agree the work, price and terms.
Where to find goods in Türkiye
Turkish textiles require item numbers, composition, size range and quantities per item. Ceramics and marble require format, weight and packaging details. The receiving address allows onward transport to be calculated.
We check the platform link, supplier contact or specification; availability, payment and terms depend on the specific item and route.
- Textiles: composition, size range, batch and labelling are needed
- Ceramics and marble: format, weight, pallet and route
- We check routes through neighbouring countries by goods and destination
- Leather and fashion: we check seller, origin and authenticity
Trendyol
Using the Trendyol link, we check seller, model, availability, condition, payment, returns, documents and delivery availability to the destination country.
- Link and product listing
- Size, composition and option
- Seller and available reviews
Hepsiburada
Using the Hepsiburada link, we check seller, model, availability, condition, payment, returns, documents and delivery availability to the destination country.
- Model and configuration
- Authenticity and documents
- Warranty and returns terms
N11 / Manufacturers
Using an N11 link or manufacturer contact, we clarify the product, seller, composition, origin, quantity, minimum order quantity, documents, packaging and dispatch readiness.
- Contact and specification
- Batch and delivery terms
- Material, sample and quality control
Order data for a purchase from Türkiye
For your initial enquiry, a product link or description, quantity and destination city are sufficient. If specifications or documents are needed, we will help obtain them from the seller.
Tell us about the taskView all product categoriesRequest
Link, contact or product specification, product code, size, material, condition and quantity.
Destination
Destination country and city, private individual or business, purpose and end use.
Can it be purchased and delivered?
Seller, availability, origin, composition, compatibility, documents and route restrictions.
Next steps
Price before payment
The calculation separately shows goods, delivery to the first warehouse, OZTA's fee and onward costs. Purchasing begins after price and terms are agreed.
Purchasing and dispatch
We will agree payment, product inspection, packaging and delivery. We will keep you updated on the order; you will receive the cancellation, returns and claims terms before payment.
What to send for an estimate
Food, alcohol, cosmetics, batteries, chemicals, equipment, branded goods, cultural objects, timber and fragile goods require separate checks of applicability, origin, documents, packaging and transport. Routes through third countries are checked separately.
- Trendyol/Hepsiburada/N11 link, contact or supplier
- Model, product code, size, material, composition, condition, origin
- Quantity: one item, sample or consignment; budget if set
- Country, city, recipient type and end use
All data for calculation
- Photos/videos, quality control, authenticity, size chart, labelling and contents, if already known
- Invoice, transport documents and permits as required
- Food, cosmetics, batteries, chemicals, equipment, branded, cultural, wooden and fragile goods
How to calculate the purchase-on-behalf fee
We use the agreed goods price from the seller and apply the rate from the table. Delivery is not part of the fee calculation.
Rate by product price
Minimum OZTA purchasing fee: $20
- Less than $1,000
- 10%
- From $1,000, but less than $5,000
- 9%
- From $5,000, but less than $10,000
- 8%
- From $10,000, but less than $20,000
- 7%
- From $20,000
- 6%
The minimum OZTA purchasing fee is $20. For example: goods at $50 + fee of $20 = $70, excluding delivery, import costs, insurance and bank costs.
Fee calculation example
- Seller's goods price
- $2 000
- OZTA fee
- $180
- $2 000 × 9% = $180
- Goods + fee
- $2 180
This covers only the goods and fee. Seller delivery and onward freight, import charges, insurance, banking and foreign-exchange costs are separate.
What the fee includes
- One seller, up to 10 agreed items and one planned shipment.
- Checking company and payment details and purchasing terms, and agreeing the seller’s invoice.
- Payment of the seller’s invoice is already included in the fee; we do not charge a second percentage for it.
- Seller communication, order statuses and OZTA report.
What is paid separately
- Seller delivery to our warehouse and onward transport.
- Import charges, insurance and warehouse operations, when needed.
- Bank and foreign-exchange costs, and any additional work after agreement.
If additional contractor work is needed
For additional work: the provider’s price + 10% for OZTA, with a minimum OZTA coordination fee of $20 per agreed assignment. If coordination is already included in a paid package, there is no second fee. Samples and their delivery are paid separately. We do not apply this percentage to government charges, import taxes or the insurance premium.
What to check before buying from Türkiye
Requirements depend on the product, seller, origin, destination country, transit and selected route.
Export, transit and documents
We check the product code and origin, seller status, export and transit documents, import procedure and destination country requirements; exact charges are determined after verification.
Payment and returns
Before payment, we agree the currency, channel, payment purpose, cancellation or refund terms and confirmation from the seller. Availability depends on the bank, product and route.
Availability and storage
For food, cosmetics, leather, timber and other sensitive categories, we clarify shelf life, storage conditions, batch, readiness for shipment and permitted transport conditions.
Quantity and consignment
Before calculating, we clarify the minimum quantity, sample availability, production time and shipment terms with the specific seller or manufacturer.
Certification and labelling
The required permits and labelling depend on the product's composition, intended use, origin, destination country and commercial status; we record the list after checking.
Typical mistakes
Before payment, we record seller, goods, route, estimate breakdown and cancellation procedure. Goods with special requirements receive separate document and packaging checks.
What is important to know before ordering
Answers to questions about checking and purchasing products from Türkiye.
How long does delivery from Türkiye take?
The timeframe depends on the product, seller, destination country and city, transit, transport method, documents, packaging and cargo readiness. For large, fragile, temperature-sensitive and special goods, we check the permitted handling conditions separately; we do not promise a fixed timeframe before that.
How can I compare Turkish textiles with offers from other countries?
Compare identical products: composition, fabric density, dimensions and sample quality. Then add packaging, delivery and import payments to the batch price. The country name alone cannot show which order will be better value.
Do you have an agent in Istanbul?
Communication and inspection format depend on seller, goods and agreed scope. In the request, specify the contact, required photos/videos, sample, measurements and destination country; we clarify support availability before payment.
How can I check the quality of leather goods before shipment?
For leather and footwear, we record criteria in advance: material, seams, fittings, colour, size chart, contents, photos/videos and permitted quality control scope. We agree the inspection result and the timeframe for providing it separately.
Can I buy Turkish branded goods for resale?
For branded goods, we check seller, authenticity, resale rights, origin, documents, quantity and destination country. Purchase through a specific platform or distributor is agreed before payment.
When is it more advantageous to buy in Türkiye?
Availability, seasonality and price depend on seller, collection, batch and order date. Before payment, we check stock, readiness date, cancellation/returns terms and possible cost changes.
What duties apply to imports from Türkiye?
Rates and requirements depend on classification code, origin, destination country, recipient status and current rules. Before payment, we check which documents, restrictions, transit and other payments may apply to the specific item; we do not quote exact amounts without these details.
Do you work with small manufacturers in Istanbul?
We can check a manufacturer or supplier using your link, contact or specification. For a batch, we also clarify composition, quantity, sample, documents, packaging and route eligibility.
What cannot be imported from Türkiye, or is difficult to import?
Additional checks are needed for food, alcohol, cosmetics, batteries, chemicals, equipment, dual-use goods, automotive goods, branded goods, cultural objects, timber, weapons, replicas and fragile goods. We determine restrictions and documents by composition, purpose, origin and destination country.
What documents are needed for imports from Türkiye?
Start with a product link or description, quantity and destination country. There is no need to collect a full set of documents in advance: after reviewing the order, we will explain what you and the seller need to provide for purchase, transport and import. The list depends on the product, route and whether you are buying for personal or business use.
We also source outside Türkiye
If the seller you need is in another country, select it from the list.
We will calculate your order
Send a link or describe the product, specify the quantity and destination. We will clarify missing details together. You will receive the estimate and purchase terms before payment.
Tell us about the task