Buy and deliver in one process

A comprehensive solution is one process with a single point of responsibility. You work with one contractor who is responsible for all stages: purchase, payment, delivery and customs clearance to your country. This eliminates risks at the interface of processes and simplifies communication. We work with orders from different countries - the supplier and recipient can be located in any jurisdictions with which we work; We adapt the scheme to your route.

The cost includes the repurchase of the goods (if required), the repurchase fee, shipping costs, customs clearance in your country and our services. We calculate the full cost in advance and fix it in the commercial offer. The price depends on the country of the supplier, the country of destination and the type of cargo - the calculation is individual for different directions. Additional costs are possible only if the client's conditions change.

The time depends on the supplier's country, destination country, mode of transport and complexity of customs clearance in your jurisdiction. Typically the process takes from 2-3 weeks (for close destinations, road transport) to 4-6 weeks (for long-distance destinations, sea transport). We work with different routes - Asia, Europe, USA, CIS, etc.; The exact timing is indicated in the commercial proposal for your route.

We provide full financial responsibility for the entire process: redemption, payment, delivery and customs. We insure cargo for the entire route, guarantee the safety of the goods and compliance with the application. All operations are carried out under a contract with full reporting. Guarantees apply to orders to any countries with which we work - uniform conditions for customers from different jurisdictions.

We provide a unified tracking system in your personal account: you see the status of redemption, payment, delivery and customs clearance in real time. Notifications come via email and instant messengers. All stages of the process are transparent and documented - the same for orders to any country.

Yes, we can work on an agency model, where payment to the supplier goes through us. This is especially useful for companies without a foreign currency account or where there are restrictions on direct transactions in your jurisdiction or supplier country. We work with clients and suppliers from different countries - we select a payment scheme for your country and counterparty.

All cargo is insured for the entire route. In case of damage, we conduct an examination, draw up a report and compensate for the damage in accordance with the terms of insurance. Responsibility for the entire process lies with us - regardless of the country of supplier and country of destination. The reimbursement procedure is the same for all directions.

To get started, you need an application with a description of the product, supplier details and recipient address. We will prepare all the necessary documents for purchase, payment, delivery and customs clearance in your country. The composition of the documents may differ depending on the country of destination and origin - we will tell you what is needed specifically for your route and jurisdiction.