Temperature-controlled delivery.
We will check the temperature requirements.
We help arrange temperature-controlled delivery. We check the entire storage, handover and monitoring chain; after confirming a suitable carrier, we agree on temperature conditions and actions in the event of deviations.
The transport method depends on the product
We compare timing and cost along with the ability to maintain the required conditions on every leg.
Road vehicle
We check vehicle type, loading, transshipments and conditions throughout the road leg.
Sea reefer container
We clarify container type, port power connections and handover to the land leg.
Air
We check permitted goods, packaging, handling time and handover conditions.
Rail
We check equipment availability, power supply and conditions at terminals and transfer points.
We offer only a format with a confirmed route, equipment and carrier terms.
First we agree cargo protection conditions
The temperature inside the vehicle is not the only requirement: consignment condition, allowable deviations, packaging, loading readiness and handovers between legs matter too. Using the available information, we determine what is missing for a carrier enquiry.
Describe the cargoWhat we transport
Product name and category, quantity, condition and expiry date if relevant to transport.
What temperature is required
Set temperature, permitted deviation and precooling requirements, if specified by the manufacturer.
Where to and when
Addresses, batch readiness, desired timing and known cargo handover points.
What we agree before shipment
Terms depend on the goods and available route. Before payment, you receive a clear offer covering each point.
Temperature conditions
Set temperature, permitted deviation, packaging and loading conditions.
Monitoring procedure
Measurement points, data access, cargo handovers and actions in case of deviation.
Complete estimate
Carrier price, OZTA fee, separate work and route expenses.
Missing some parameters? Send the documents or description you have. We explain which details to request from the supplier.
Temperature matters throughout the journey
A refrigerated vehicle alone is insufficient if temperature control is lost during loading, terminal handling or handover. Before ordering, we check the conditions for each leg, who is responsible and the available response procedure for deviations.
Before loading
We clarify product condition, packaging and equipment readiness for the required temperature regime.
During transport
We agree temperature monitoring, equipment power supply and data availability from the contractor.
At handover
We check transshipment points, time without power and the procedure for deviations.
For the chosen route, we agree on available contingency measures, those responsible for each leg and the procedure for temperature deviations.
Refrigerated transport cost
We will obtain a carrier quote that takes the goods and temperature requirements into account. We will separately show the OZTA fee and other expenses. After an initial review, we will tell you when the estimate will be ready. We agree the price and terms before payment.
Carrier price
It depends on the route, volume, temperature, equipment, transshipments and power connection requirements.
OZTA coordination
The OZTA fee for arranging transport is 10% of the carrier’s confirmed price, with a minimum of $20 per agreed assignment. If coordination is already included in a paid package, there is no second fee.
Illustrative transport example
- Transport price
- $480
- OZTA coordination
- $48
- $480 × 10% = $48
- Transport + coordination
- $528
Warehousing, packing, customs services, import charges, insurance and banking costs are separate.
Other costs along the route
Power connection, storage, documents and insurance will be added if required and not included in the carrier's price.
Separate contractors
The contractor’s work price + the OZTA coordination fee: 10% of the work price, with a minimum of $20 per agreed assignment. There is no second fee for coordination already included in the package.
No duplicate fee
Arranging a service is not charged twice if already included. OZTA does not charge a percentage on government charges or the insurance premium.
Questions about temperature-controlled delivery
Which goods can be transported under temperature control?
This depends on the product's properties, required temperature, packaging, documents and available route. We check the specific consignment before offering transport.
Does the product need to be cooled before loading?
We compare manufacturer requirements, consignment condition and carrier terms. If precooling is needed, we agree on it before booking.
How will the temperature be monitored?
For the chosen route, we clarify equipment, measurement points and how data will be obtained. These conditions are recorded before dispatch.
Can products requiring different conditions be shipped together?
We compare temperature requirements, packaging and product compatibility. If a shared temperature range is unsuitable, after review we suggest splitting the cargo or another arrangement.
Can medicines be transported?
We assess this transport separately based on the medicine, documents, packaging, temperature requirements and available contractor. A request alone does not confirm that shipment is possible.
When will the price and timing be known?
After checking the goods and route, we request a carrier offer. Before payment, we show the price, included services and timeframe for the agreed option.
Tell us about the cargo and temperature
Specify the goods, required temperature regime and route. We clarify cargo details and explain what is needed to calculate transport.
Tell us about the task