Buying goods from Shopee - Southeast Asia marketplace, 8+ countries, millions of products
Shopee is the leading marketplace in Southeast Asia and Taiwan. The platform operates in Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia, Taiwan and some Latin American countries. Features: Millions of products in all categories at competitive prices. OZTA helps to purchase goods on Shopee, organizes payment through ShopeePay and regional payment systems, quality control at warehouses in Southeast Asian countries and delivery with customs clearance.
- We work with sellers in local languages of Southeast Asian countries
- Secure payment through ShopeePay and regional payment systems
- Checking the quality of goods before shipment at our warehouse in Southeast Asian countries
- Fast consolidation of orders from different sellers and delivery from Southeast Asian countries
https://shopee.com
Southeast Asia
Flash Sale
Up to 90% OFF
02:15:30
Left
Search for products...
Popular categories
Electronics
₱299
Fashion
₱1,999
House
₱499
Platform Features
Marketplace
Wide range
Service
500M+
Users
1M+
Products
№1
in Southeast Asia
Shopee - Southeast Asia's Leading Marketplace
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. Launched in 2015, it quickly became one of the most popular trading platforms in the region.
Specialization: favorable prices, regular Flash Sales, convenient mobile application
Geography
Southeast Asia, Taiwan
Type
B2C/C2C Marketplace
Categories
More than 50
Payment
ShopeePay, cards, banks
What is important to know about the platform
Flash Sale
daily
sales
Shopee is known for its regular Flash Sales, where products are heavily discounted for a limited time.
- Daily Sales: Flash Sale every day with big discounts
- Limited Time: Products are available at a special price only during a certain time
- Discounts up to 90%: maximum discounts on various product categories
Pricing
up to 50%
cheaper
Prices on Shopee are often lower than in brick-and-mortar stores, especially on electronics and fashion. Regular promotions and Flash Sales make shopping even more profitable.
- Electronics: often 30-50% cheaper than retail stores
- Fashion: competitive prices with regular sales
- Flash Sale: Additional discounts up to 90% on sales
Mobile application
#1
in the region
Shopee is known for its user-friendly mobile app, which is one of the most popular in the region. Most purchases are made through the app.
- Convenient application: one of the most popular in the region
- Mobile functions: games, quests and bonuses in the application
- Notifications: Notifications about sales and special offers
Buyer Protection
100%
guarantee
Shopee provides buyer protection through a guarantee system. Refund if the product does not match the description or there are problems with delivery.
- Refund: if the product does not correspond to the description
- Delivery guarantee: protection against delivery problems
- Dispute support: Shopee acts as an arbitrator between buyer and seller
What are the most popular things to buy on Shopee?
The most popular product categories among our clients
Electronics
Fashion and clothing
Beauty and health
Household goods
Sports and fitness
Toys and games
Food
Automotive products
Books and stationery
Products for children
Why is it difficult to buy directly?
Typical difficulties when buying on Shopee and how OZTA solves them
Typical problems
- Language barrier - interface and communication with sellers in local languages (Thai, Vietnamese, Indonesian, etc.)
- Difficulties with payment - a regional bank card or ShopeePay with verification is required
- Delivery problems - many sellers do not ship goods outside of Southeast Asian countries
- Risk of getting defective - there is no way to check the goods before shipping
- Complex returns - returning a defective product requires knowledge of the platform's language and procedures
OZTA Solutions
- We work in local languages - our specialists are fluent in the languages of the region and communicate with sellers
- Convenient payment - pay in any convenient way, we will transfer the funds to the seller via ShopeePay
- Delivery to any point - we organize delivery from Southeast Asian countries to your country with parcel consolidation
- Product inspection - we check the quality, completeness and compliance with the description in our warehouse
- Return guarantee - we resolve all issues with sellers and arrange returns if necessary
What do you get with OZTA
Full cycle of agent buyout with Shopee
Agent buyout
We buy goods on your behalf, communicate with sellers in local languages
- Search and select products according to your parameters on Shopee
- Negotiations with sellers in Thai, Vietnamese, Indonesian and other languages
- Control of delivery times from the seller’s warehouse
Quality check
We check the goods before sending: quality, completeness, compliance
- Detailed check for marriage and defects
- Checking the completeness and compliance with the description
- Photo and video report upon request
Secure payment
Pay in a convenient way, we will transfer the funds to the seller
- Payment in a convenient currency (RUB, USD, EUR, KGS)
- Transfer of funds to the seller via ShopeePay and regional systems
- Transparent calculation of commission and rate
Consolidation
We combine several orders into one package to save on shipping costs
- Free storage for up to 60 days in a warehouse in Southeast Asian countries
- Combining orders from different sellers
- Save up to 70% on shipping costs
Delivery
We organize delivery from Southeast Asian countries to your country in a convenient way
- Choosing the optimal delivery method
- Turnkey customs clearance
- Parcel tracking at all stages
Guarantee
We resolve all issues with sellers and arrange returns if necessary.
- Return guarantee if defective or non-conforming
- Resolving disputes with sellers in local languages
- Compensation for loss or damage to cargo
How does the ransom work?
Simple process from application to receipt of goods
1
Bid
Send us links to products from Shopee or describe what you need to find
2
Check and calculation
We check availability from the seller, clarify details, calculate the cost
3
Ransom
After payment, we buy the goods and communicate with sellers in local languages
4
Product check
The goods arrive at our warehouse in Southeast Asian countries, we check the quality and completeness
5
Delivery
We consolidate orders and send them to you using a convenient delivery method.
Frequently Asked Questions
Answers to popular questions about redeeming goods from Shopee
Shopee is the leading marketplace in Southeast Asia and Taiwan. The platform operates in Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia, Taiwan and some Latin American countries. The platform offers millions of products in all categories at competitive prices. Shopee is especially popular among shoppers looking for products from Southeast Asia at great prices. The platform is known for its wide range and convenient payment system through ShopeePay.
The following categories are especially popular on Shopee: electronics and appliances (Asian electronics, household appliances), fashion and clothing (from Asian brands, current trends), household and kitchen goods (Asian cookware, household goods), cosmetics and perfumes (Asian cosmetics, care products), sporting goods, toys and children's products, beauty and health products. The platform is especially beneficial for shopping Asian goods and home goods, as it offers a wide selection of millions of products at competitive prices.
Features of purchasing on Shopee: the leading marketplace in Southeast Asia and Taiwan, work in 8+ countries (Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia, Taiwan, Latin America), millions of products in all categories at competitive prices, work mainly in local languages of Southeast Asia (language knowledge or agent purchase required), purchase from 1 unit of goods (no minimum quantity required), various sellers (Shopee directly, third-party sellers, marketplace), a system of ratings and reviews for selecting quality products, the possibility of returning within a certain period for most products, various payment methods (ShopeePay, regional payment systems, bank cards), delivery mainly within Southeast Asian countries (an agent is required for international delivery).
The redemption process with Shopee includes: you send a link to the product and indicate the quantity, we check the availability of the product and the possibility of delivery, calculate the cost (product price + commission + delivery), you pay for the order, we buy the goods on your behalf through ShopeePay and regional payment systems, receive the goods at our warehouse in Southeast Asian countries, check the quality of the goods, make a photo report, consolidate with other orders and send them to you with customs clearance. The entire process takes 12-28 days depending on the shipping method.
To redeem goods from Shopee, special documents are usually not required. All you need to do is provide a link to the product, quantity and your contact information. During customs clearance, we will prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (for electronics, cosmetics, children's goods, if necessary), documents for customs clearance. Some categories of goods may require additional certificates, which we will help you obtain.
No, we can only purchase items that the seller has in stock at the time of placing the order. If an item is out of stock, we will notify you and offer alternatives from other sellers or similar items. Some products may be available for pre-order, in which case we can place the order, but delivery will occur after the product goes on sale. We recommend checking product availability before placing your order, as popular items may run out quickly.
We provide complete information about the status of your order at each stage: confirmation of the application and calculation of the cost, purchase of goods on Shopee, receipt of goods at our warehouse in Southeast Asian countries, checking the quality of goods, photo report, sending by international delivery with a track number, customs clearance and delivery to you. You receive notifications at every stage and can track your parcel using the track number after dispatch. We can also provide a track number from Shopee to track delivery to our warehouse.
ShopeePay is Shopee's payment system that allows you to pay for purchases on the platform. It is a convenient payment method that is integrated with the Shopee platform and ensures secure transactions. We use ShopeePay when redeeming goods, which allows you to quickly and securely pay for purchases on the platform. ShopeePay is especially popular in Southeast Asian countries and is one of the main payment methods on the platform.
Delivery from Southeast Asian countries from Shopee takes an average of 12-28 days: 3-7 days for purchase of goods and delivery to our warehouse in Southeast Asian countries, 9-21 days for international delivery, depending on the chosen method and destination country. Express delivery (DHL, FedEx) takes 9-14 days, regular air delivery - 14-21 days, sea delivery for large shipments - 21-28 days. For small shipments, air delivery is usually used.
Several delivery methods are available from Southeast Asian countries: express delivery (DHL, FedEx, UPS) - 9-14 days, fast and reliable, suitable for small quantities and urgent orders; regular air delivery - 14-21 days, optimal in terms of price and speed; sea delivery - 21-28 days, most profitable for large shipments and heavy goods (saving up to 50-70% compared to air). We will help you choose the optimal delivery method depending on the weight, volume, cost and urgency of your order.
Customs clearance of goods from Southeast Asian countries occurs automatically upon international delivery. We prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (if necessary for electronics, cosmetics, children's goods). Depending on the product category and destination country, different customs duties and VAT may apply. Asian cosmetics and electronics may require additional certifications. We inform you in advance about possible customs payments and help to minimize them through the correct execution of documents.
Yes, we consolidate all your orders from different sellers on Shopee in our warehouse in Southeast Asia into one package. This allows you to save a lot on shipping since you pay for one package instead of several. Consolidation takes 1-3 days after receiving all goods at the warehouse. We pack all goods together, ensuring their safety, and send them in one parcel with a full set of documents. This is especially beneficial when ordering from multiple sellers at the same time or when purchasing different product categories (electronics, fashion, home goods).
Yes, we make sure to check the quality of all Shopee products at our warehouse in Southeast Asia before shipping. The check includes: appearance of the product and packaging, completeness (presence of all elements, accessories, instructions, warranty cards), compliance with the description on the website (size, color, model, characteristics), operability of electronic devices (if possible), checking for defects or damage. If we detect a defect or discrepancy, we take detailed photos and videos, contact the seller to resolve the issue (return, replacement) and inform you about the situation.
If the product does not match the description on Shopee, we resolve this issue at the inspection stage at our warehouse in Southeast Asia. We take photos and videos of discrepancies and contact the seller to return or replace the product. Shopee has a return policy within a certain period, so if the seller agrees to the return, we return the product and receive a full refund. If a replacement is needed, we will arrange for a replacement item. If the seller refuses to return the item, we will use Shopee's Buyer Protection system to resolve the issue. After sending the goods to you, returns are possible only in warranty cases and in agreement with the seller.
Returning goods from Shopee is possible in two cases: before shipping to you - if we find a defect or discrepancy with the description in our warehouse in Southeast Asia, we will arrange a return to the seller through the Shopee returns system and a full refund; after receipt by you - return is possible only in warranty cases (defects, malfunctions) and by agreement with the seller. The usual reasons for returns (size, color did not fit, changed your mind) after shipment are not accepted, since the goods have already undergone customs clearance and delivery. We recommend that you carefully check the product description and reviews before ordering.
We provide the following guarantees: a guarantee of purchasing the goods exactly according to your request (link, quantity, characteristics), a guarantee of working with sellers in local languages of Southeast Asian countries, a guarantee of checking the quality of goods in our warehouse in Southeast Asian countries before shipping, a guarantee of secure payment through ShopeePay and regional payment systems, a guarantee of consolidation of all orders from different sellers into one package to save on delivery, a guarantee of customs clearance and delivery to your address, a guarantee of solving problems with sellers through the Shopee buyer protection system. In case of problems, we take upon ourselves the resolution of issues with sellers and customs authorities.
The following payment methods are available for redemption from Shopee: bank transfer to our account (ruble, dollar, euro), bank cards (Visa, Mastercard, MIR), electronic wallets (UMoney, Qiwi, WebMoney), cryptocurrencies (as agreed). We accept payment in a currency convenient for you, and we transfer funds to sellers through ShopeePay and regional payment systems. All payments are secure and go through trusted channels. Some items may require prepayment as Shopee requires payment at checkout.
The commission for redemption services from Shopee depends on the value of the product and the complexity of the order, usually ranging from 5% to 15% of the cost of the product. Discounts apply for large quantities and regular orders. The commission includes: purchasing goods through ShopeePay and regional payment systems, working with sellers in local languages of Southeast Asian countries, checking the quality of goods in warehouses in Southeast Asian countries, consolidating orders from different sellers, customs clearance, organizing delivery. Delivery is paid separately depending on weight, volume and chosen method. We calculate the exact cost after receiving your application indicating the goods and quantity.
Advantages of working with OZTA for redemption from Shopee: we work with sellers in local languages of Southeast Asian countries without a language barrier, access to millions of products from 8+ countries at competitive prices, secure payment through ShopeePay and regional payment systems, checking the quality of all goods in our warehouse in Southeast Asian countries before shipping, consolidating all orders from different sellers into one package to save on delivery, full customs clearance and delivery to your address, resolving all issues with sellers through the Shopee buyer protection system, transparent reporting at every stage of the order. We take care of all the hassles of shopping on Shopee so you can get your products from Southeast Asia at great prices quickly and safely.
Yes, our team works with sellers on Shopee in local languages of Southeast Asian countries (English, Malay, Thai, Vietnamese, Tagalog, Indonesian, Chinese, etc.). We correspond with sellers, clarify order details, resolve issues with returns and replacement of goods - all in local languages. This avoids a language barrier and ensures an accurate understanding of all order details. You communicate with us in Russian, and we translate and communicate with sellers in local languages, ensuring full understanding on both sides. We also work with Shopee's support system in local languages to resolve issues.
We process redemption requests from Shopee within 1-2 business hours during business hours (Mon-Fri, 9:00-18:00 Moscow time). After receiving the application, we check the availability of goods, the possibility of delivery and calculate the cost (product price + commission + delivery), and send you an invoice for payment. After payment, the purchase of goods occurs within 1-3 business days. Urgent orders are processed with priority. The entire process from application to dispatch takes 12-28 days depending on the delivery method.