Buying goods from Qoo10 - 17+ million goods, Japan, Korea, Singapore, multi-country
Qoo10 is the largest Asian online marketplace operating in Japan, Korea, Singapore, Indonesia, Malaysia, Hong Kong, China, Taiwan and other countries. The platform offers 17+ million products in various categories with competitive prices and convenient payment methods. Assortment: electronics, fashion, cosmetics, household goods. OZTA helps to buy goods on Qoo10, organizes payment through local payment systems (QPay, PayPal, credit cards), quality control at a warehouse in Asia and delivery with customs clearance.
- We work with sellers from different Asian countries (Japan, Korea, Singapore and others)
- Secure payment via QPay, PayPal and credit cards
- Checking the quality of goods before shipping at our warehouse in Asia
- Fast consolidation of orders from sellers from different countries and delivery from Asia
https://qoo10.sg
Singapore marketplace
Search for products...
Popular categories
Fashion
S$29
Electronics
S$199
House
S$49
Beauty
S$19
Platform Features
Marketplace
Wide range
Service
5M+
Users
100K+
Products
№1
in Singapore
Qoo10 - Asian marketplace
Qoo10 is a leading Asian online marketplace launched in 2010 as a joint venture between the founder of Gmarket and eBay Inc. Operates in 8+ countries in Asia.
Specialization: fashion, electronics, home goods, beauty, all product categories
Geography
Asia (JP/KR/SG/ID/MY/HK/CN/TW)
Type
B2C/C2C Marketplace
Categories
More than 10
Payment
Cards, PayPal, QPay, eNETS
What is important to know about the platform
Coverage
8+
countries
Qoo10 operates in Japan, Korea, Singapore, Indonesia, Malaysia, Hong Kong, China, Taiwan and other countries, offering a one-stop shopping platform for the region.
- Regional presence: work in 8+ countries in Asia
- Single platform: one account for all countries
- International trade: goods from sellers from different countries
Pricing
up to 45%
cheaper
Prices at Qoo10 are often lower than in regular stores, especially for electronics and fashion. Regular promotions and sales.
- Electronics: often 30-45% cheaper than retail stores
- Fashion: competitive prices with regular sales
- Qoo10 Sale: major sales with maximum discounts
Assortment
17M+
goods
Over 17 million products in various categories: fashion, electronics, home, beauty and more.
- Fashion: clothes, shoes, accessories from famous brands
- Electronics: equipment and gadgets from leading manufacturers
- Household goods: furniture, decor, household appliances
- Beauty: cosmetics and care products
Payment
4+
way
Convenient payment methods including cards, PayPal, QPay and eNETS, making the platform convenient for buyers from different countries.
- Cards: payment by bank cards
- PayPal: Secure payment with PayPal
- QPay and eNETS: local payment methods for Asia
What is most often purchased on Qoo10
The most popular product categories among our clients
Women's fashion
Men's clothing and sports
Home and life
Food and baby products
Beauty
Digital goods
Why is it difficult to buy directly?
Typical difficulties when purchasing on Qoo10 and how OZTA solves them
Typical problems
- Language barrier - interface and communication with sellers in different languages (Japanese, Korean, Chinese, English)
- Difficulties with payment - registration and verification are required to use local payment systems
- Shipping issues - many sellers do not ship outside of Asia or require large amounts
- Risk of getting defective - there is no way to check the goods before sending from another country
- Complex returns - returning a defective product requires knowledge of the language and procedures of different countries
OZTA Solutions
- We work in several languages - our specialists are fluent in Asian languages and communicate with sellers
- Convenient payment - pay in any convenient way, we will transfer funds to the seller through local systems
- Delivery to any location - we will organize delivery from Asia to your country with parcel consolidation
- Product inspection - we check the quality, completeness and compliance with the description in our warehouse
- Return guarantee - we resolve all issues with sellers and arrange returns if necessary
What do you get with OZTA
Full cycle of agent buyout with Qoo10
Agent buyout
We buy goods on your behalf, communicate with sellers in Japanese, Korean, Chinese and English
- Search and select products according to your parameters on Qoo10
- Negotiations with sellers in their native language
- Control of delivery times from the seller’s warehouse in different countries
Quality check
We check the goods before sending: quality, completeness, compliance
- Detailed check for marriage and defects
- Checking the completeness and compliance with the description
- Photo and video report upon request
Secure payment
Pay in a convenient way, we will transfer the funds to the seller
- Payment in a convenient currency (RUB, USD, EUR, KGS)
- Transfer funds to the seller through local payment systems
- Transparent calculation of commission and rate
Consolidation
We combine several orders into one package to save on shipping costs
- Free storage up to 60 days in warehouse
- Combining orders from different sellers from different countries
- Save up to 70% on shipping costs
Delivery
We will arrange delivery from Asia to your country in a convenient way
- Choosing the optimal delivery method
- Turnkey customs clearance
- Parcel tracking at all stages
Guarantee
We resolve all issues with sellers and arrange returns if necessary.
- Return guarantee if defective or non-conforming
- Resolving disputes with sellers in their language
- Compensation for loss or damage to cargo
How does the ransom work?
Simple process from application to receipt of goods
1
Bid
Send us links to products from Qoo10 or describe what you need to find
2
Check and calculation
We check availability from the seller, clarify details, calculate the cost
3
Ransom
After payment, we buy the goods and communicate with the sellers in their language
4
Product check
The goods arrive at our warehouse, we check the quality and completeness
5
Delivery
We consolidate orders and send them to you using a convenient delivery method.
Frequently Asked Questions
Answers to popular questions about purchasing goods from Qoo10
Qoo10 is the largest Asian online marketplace operating in Japan, Korea, Singapore, Indonesia, Malaysia, Hong Kong, China, Taiwan and other countries. The platform offers more than 17 million products in various categories with competitive prices and convenient payment methods. Unlike regular marketplaces, Qoo10 operates in several Asian countries at the same time, which makes it ideal for purchasing goods from different Asian countries. The platform is especially popular among buyers looking for goods from Japan, Korea, Singapore and other Asian countries at competitive prices.
The following categories are especially popular on Qoo10: electronics (smartphones, laptops, tablets, headphones, smart devices), fashion and clothing (clothing, shoes, accessories from Asian brands), cosmetics and perfumes (Korean cosmetics, Japanese cosmetics, care products), household goods (furniture, dishes, textiles, decor), household appliances (refrigerators, washing machines, vacuum cleaners, air conditioners), goods for beauty and health. The platform is especially beneficial for purchasing goods from different Asian countries, as it offers a wide range and favorable prices.
Features of purchasing on Qoo10: the largest Asian online marketplace (works in Japan, Korea, Singapore and other countries), more than 17 million products, multi-country access (products from different Asian countries), work primarily in Japanese, Korean, Chinese and English (language knowledge or agent purchase required), purchase from 1 unit of product (no minimum quantity required), various sellers (Qoo10 directly, third-party sellers, marketplace), rating system and reviews to select quality products, the possibility of returning within a certain period for most products, various payment methods (QPay, PayPal, credit cards), delivery mainly within the countries of presence (an agent is required for international delivery), specialization on goods from Asia.
The redemption process with Qoo10 includes: you send a link to the product and indicate the quantity, we check the availability of the product and the possibility of delivery, determine the country of the seller (Japan, Korea, Singapore and others), calculate the cost (product price + commission + delivery), you pay for the order, we buy the product on your behalf through local payment systems (QPay, PayPal, credit cards), receive the goods to our warehouse in Asia, check the quality of the goods, make a photo report, consolidate with other orders and send them to you with customs clearance. The entire process takes 12-28 days depending on the seller's country and delivery method.
To redeem goods from Qoo10, special documents are usually not required. All you need to do is provide a link to the product, quantity and your contact information. During customs clearance, we will prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (for electronics, children's goods, if necessary), documents for customs clearance. Electronics may require additional certificates, which we will help you obtain.
No, we can only purchase items that the seller has in stock at the time of placing the order. If an item is out of stock, we will notify you and offer alternatives from other sellers or similar items. Some products may be available for pre-order, in which case we can place the order, but delivery will occur after the product goes on sale. We recommend checking product availability before placing your order, as popular items may run out quickly.
We provide complete information about the status of your order at each stage: confirmation of the application and calculation of the cost, determination of the seller’s country, purchase of goods on Qoo10, receipt of goods at our warehouse in Asia, checking the quality of goods, photo report, sending by international delivery with a track number, customs clearance and delivery to you. You receive notifications at every stage and can track your parcel using the track number after dispatch. We can also provide a track number from Qoo10 to track delivery to our warehouse.
Qoo10 operates in several Asian countries: Japan, Korea, Singapore, Indonesia, Malaysia, Hong Kong, China, Taiwan and others. This means that the platform allows you to buy products from different Asian countries from one platform. We can buy products from any of these countries, allowing you to access a wide range of products from different Asian countries. This is one of the advantages of Qoo10 - multi-country access to goods from different Asian countries.
Delivery from Asia with Qoo10 takes on average 12-28 days: 3-7 days for purchase of goods and delivery to our warehouse in Asia (depending on the seller’s country: Japan, Korea, Singapore and others), 9-21 days for international delivery, depending on the chosen method and destination country. Express delivery (DHL, FedEx) takes 9-15 days, regular air delivery - 15-20 days, sea delivery for large shipments - 20-28 days. For small shipments, air delivery is usually used.
Several delivery methods are available from Asia: express delivery (DHL, FedEx, UPS) - 9-15 days, fast and reliable, suitable for small quantities and urgent orders; regular air delivery - 15-20 days, optimal in terms of price and speed; sea delivery - 20-28 days, most profitable for large shipments and heavy goods (savings up to 50-70% compared to air). We will help you choose the optimal delivery method depending on the weight, volume, cost and urgency of your order.
Customs clearance of goods from Asia occurs automatically upon international delivery. We prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (if necessary for electronics, children's goods). Depending on the product category and destination country, different customs duties and VAT may apply. Electronics may require additional certifications. We inform you in advance about possible customs payments and help to minimize them through the correct execution of documents.
Yes, we consolidate all your orders from sellers from different countries on Qoo10 in our warehouse in Asia into one package. This allows you to save a lot on shipping since you pay for one package instead of several. Consolidation takes 1-3 days after receiving all goods at the warehouse (depending on the seller's country). We pack all goods together, ensuring their safety, and send them in one parcel with a full set of documents. This is especially beneficial when ordering from sellers from different countries (Japan, Korea, Singapore) at the same time or when purchasing different categories of goods.
Yes, we make sure to check the quality of all Qoo10 products in our Asia warehouse before shipping. The check includes: appearance of the product and packaging, completeness (presence of all elements, accessories, instructions, warranty cards), compliance with the description on the website (size, color, model, characteristics), operability of electronic devices (if possible), checking for defects or damage. If we detect a defect or discrepancy, we take detailed photos and videos, contact the seller to resolve the issue (return, replacement) and inform you about the situation.
If the product does not match the description on Qoo10, we resolve this issue during the inspection stage at our warehouse in Asia. We take photos and videos of discrepancies and contact the seller to return or replace the product. Qoo10 has a return policy within a certain period, so if the seller agrees to the return, we return the product and receive a full refund. If a replacement is needed, we will arrange for a replacement item. If the seller refuses to return, we use the Qoo10 buyer protection system to resolve the issue. After sending the goods to you, returns are possible only in warranty cases and in agreement with the seller.
Returning goods from Qoo10 is possible in two cases: before shipment to you - if we find a defect or discrepancy with the description in our warehouse in Asia, we will arrange a return to the seller through the Qoo10 returns system and a full refund; after receipt by you - return is possible only in warranty cases (defects, malfunctions) and by agreement with the seller. The usual reasons for returns (size, color did not fit, changed your mind) after shipment are not accepted, since the goods have already undergone customs clearance and delivery. We recommend that you carefully check the product description and reviews before ordering.
We provide the following guarantees: guarantee of purchasing the goods exactly according to your request (link, quantity, characteristics), guarantee of working with sellers from different Asian countries (Japan, Korea, Singapore and others), guarantee of checking the quality of goods in our warehouse in Asia before shipping, guarantee of safe payment via QPay, PayPal and credit cards, guarantee of consolidation of all orders from sellers from different countries into one package to save on delivery, guarantee of customs clearance and delivery to your address, guarantee of solving problems with sellers through the system Buyer Protection Qoo10. In case of problems, we take upon ourselves the resolution of issues with sellers and customs authorities.
The following payment methods are available for redemption from Qoo10: bank transfer to our account (ruble, dollar, euro), bank cards (Visa, Mastercard, MIR), electronic wallets (UMoney, Qiwi, WebMoney), cryptocurrencies (as agreed). We accept payment in a currency convenient for you, and we transfer funds to sellers through local payment systems (QPay, PayPal, credit cards). All payments are secure and go through trusted channels. Some items may require prepayment as Qoo10 requires payment at checkout.
The commission for redemption services from Qoo10 depends on the cost of the product and the complexity of the order, usually ranging from 5% to 15% of the cost of the product. Discounts apply for large quantities and regular orders. The commission includes: purchasing goods through local payment systems (QPay, PayPal, credit cards), working with sellers from different Asian countries, checking the quality of goods in a warehouse in Asia, consolidating orders from sellers from different countries, customs clearance, organizing delivery. Delivery is paid separately depending on weight, volume and chosen method. We calculate the exact cost after receiving your application indicating the goods and quantity.
Advantages of working with OZTA for purchase from Qoo10: we work with sellers from different Asian countries (Japan, Korea, Singapore and others) without a language barrier, access to more than 17 million products from different Asian countries at competitive prices, use of multi-country platform access for purchases from different countries, secure payment via QPay, PayPal and credit cards, quality check of all goods in our warehouse in Asia before shipping, consolidation of all orders from sellers from different countries in one parcel to save on delivery, full customs clearance and delivery to your address, resolution of all issues with sellers through the Qoo10 buyer protection system, transparent reporting at each stage of the order. We take care of all the hassles of purchasing on Qoo10 so that you receive goods from Asia quickly and safely.
Yes, our team works with sellers on Qoo10 in Japanese, Korean, Chinese and English. We correspond with sellers, clarify order details, resolve issues with returns and replacement of goods - all in Japanese, Korean, Chinese and English. This avoids a language barrier and ensures an accurate understanding of all order details. You communicate with us in Russian, and we translate and communicate with sellers in Japanese, Korean, Chinese and English, ensuring full understanding on both sides. We also work with the Qoo10 support system in relevant languages to resolve issues.
We process redemption requests from Qoo10 within 1-2 business hours during business hours (Mon-Fri, 9:00-18:00 Moscow time). After receiving the application, we determine the seller’s country, check the availability of goods, the possibility of delivery and calculate the cost (product price + commission + delivery), and send you an invoice for payment. After payment, the purchase of goods occurs within 1-3 business days (depending on the seller’s country). Urgent orders are processed with priority. The entire process from application to shipment takes 12-28 days depending on the seller’s country and delivery method.