Buying goods from Lazada - Southeast Asia marketplace, 6 countries, international brands
Lazada is a leading e-commerce marketplace in Southeast Asia, founded in 2012. The platform operates in 6 countries: Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. Features: Each country has its own separate Lazada website, millions of products from international and local brands. OZTA helps to buy goods on Lazada, organizes payment through payment systems of Southeast Asian countries, quality control at a warehouse in Southeast Asian countries and delivery with customs clearance.
- We work with sellers in local languages of 6 Southeast Asian countries
- Secure payment through payment systems of Southeast Asian countries
- Checking the quality of goods from international and local brands before shipment
- Fast consolidation of orders from different sellers and delivery from Southeast Asian countries
https://lazada.com
The largest marketplace in Southeast Asia
Search for products...
Popular categories
Electronics
$99
Fashion
$49
House
$79
Platform Features
6 countries
Millions of clients
Fast delivery
80M+
Clients
6
Countries
#1
in Southeast Asia
Lazada is Southeast Asia's leading marketplace
Lazada is a leading e-commerce marketplace in Southeast Asia, founded in 2012. Since 2016, it has been the regional flagship of the Alibaba Group.
Specialization: Electronics, Fashion, Beauty, Homeware, Advanced Technology
Geography
Southeast Asia (6 countries)
Type
B2C Marketplace
Categories
18+ categories
Payment
Cards, electronic wallets
What is important to know about the platform
Coverage
80M+
buyers
Lazada serves more than 80 million active shoppers annually across 6 countries in Southeast Asia using Alibaba Group's advanced technologies.
- Regional presence: work in 6 countries of Southeast Asia
- Alibaba Technologies: Using Alibaba Group's Advanced Technologies
- Scale: more than 80 million active buyers annually
Pricing
up to 40%
cheaper
Prices on Lazada are often lower than in brick-and-mortar stores, especially on electronics and fashion. Regular promotions and sales.
- Electronics: often 30-40% cheaper than retail stores
- Fashion: competitive prices with regular sales
- Lazada Sale: Big Sales with Maximum Discounts
Assortment
40M+
goods
More than 40 million products in 18+ categories: from electronics and fashion to home and sports goods.
- Electronics: equipment and gadgets from leading manufacturers
- Fashion and beauty: clothes, shoes, cosmetics
- Household goods: furniture, decor, household appliances
Delivery
1-7 days
term
Fast delivery throughout Southeast Asia. Free delivery for orders over a certain amount. Pickup points throughout the region.
- Fast delivery: 1-7 days depending on the country
- Free delivery: when ordering over a certain amount
- Pickup points: more than 1000 points throughout the region
What do people buy most often on Lazada?
The most popular product categories among our clients
Electronics
Fashion and clothing
Beauty and health
Household goods
Sports and fitness
Mobile devices
Products for children
Books
Musical instruments
Automotive products
Health
Toys
Why is it difficult to buy directly?
Typical difficulties when buying on Lazada and how OZTA solves them
Typical problems
- Language barrier - interface and communication with sellers in English and local languages of Southeast Asian countries
- Difficulties with payment - you need a card or e-wallet that supports the currencies of Southeast Asian countries
- Delivery problems - many sellers do not ship goods outside of Southeast Asian countries
- Risk of getting defective - there is no way to check the goods before shipping
- Complex returns - returning a defective product requires knowledge of procedures and language
OZTA Solutions
- We work in local languages - our specialists are fluent in English and communicate with sellers
- Convenient payment - pay in any convenient way, we will transfer the funds to the seller
- Delivery to any point - we organize delivery from Southeast Asian countries to your country with parcel consolidation
- Checking the product - we check the quality, completeness and compliance with the description
- Return guarantee - we resolve all issues with sellers and arrange returns if necessary
What do you get with OZTA
Full cycle of agent buyout with Lazada
Agent buyout
We buy goods on your behalf, communicate with sellers in English and local languages
- Search and select products according to your parameters
- Negotiations with sellers in English
- Control of delivery times from the seller’s warehouse
Quality check
We check the goods before sending: quality, completeness, compliance
- Detailed check for marriage and defects
- Checking the completeness and compliance with the description
- Photo and video report upon request
Secure payment
Pay in a convenient way, we will transfer the funds to the seller
- Payment in a convenient currency (RUB, USD, EUR, KGS)
- Transfer of funds to the seller through payment systems in Southeast Asia
- Transparent calculation of commission and rate
Consolidation
We combine several orders into one package to save on shipping costs
- Free storage up to 60 days in warehouse
- Combining orders from different sellers
- Save up to 70% on shipping costs
Delivery
We organize delivery from Southeast Asian countries to your country in a convenient way
- Choosing the optimal delivery method
- Turnkey customs clearance
- Parcel tracking at all stages
Guarantee
We resolve all issues with sellers and arrange returns if necessary.
- Return guarantee if defective or non-conforming
- Resolving disputes with sellers in English
- Compensation for loss or damage to cargo
How does the ransom work?
Simple process from application to receipt of goods
1
Bid
Send us links to products from Lazada or describe what you need to find
2
Check and calculation
We check availability from the seller, clarify details, calculate the cost
3
Ransom
After payment we buy the goods and communicate with the sellers in English
4
Product check
The product arrives at our warehouse in the seller’s country, we check the quality and completeness
5
Delivery
We consolidate orders and send them to you using a convenient delivery method.
Frequently Asked Questions
Answers to popular questions about redeeming goods from Lazada
Lazada is a leading e-commerce marketplace in Southeast Asia, founded in 2012. The platform operates in 6 countries: Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. Each country has its own separate Lazada website. The platform features millions of products from international and local brands. Lazada is especially popular among shoppers looking for Southeast Asian products from international and local brands. The platform is known for its wide range and convenient payment system.
The following categories are especially popular on Lazada: electronics and appliances (Asian electronics, household appliances), fashion and clothing (from international and local brands, current trends), household and kitchen goods (Asian cookware, household goods), cosmetics and perfumes (Asian cosmetics, care products), sporting goods, toys and children's goods, beauty and health products. The platform is especially beneficial for purchasing goods from international and local brands, as it offers a wide selection of millions of products.
Features of purchasing on Lazada: leading e-commerce marketplace in Southeast Asia (founded in 2012), work in 6 countries (Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam), each country has its own separate Lazada website, millions of products from international and local brands, work mainly in local languages of Southeast Asia (language knowledge or agent purchase required), purchase from 1 unit of goods (no minimum quantity required), various sellers (Lazada directly, international and local brands, marketplace), a system of ratings and reviews for selecting quality products, the possibility of returning within a certain period for most products, various payment methods (payment systems of Southeast Asian countries, bank cards), delivery mainly within Southeast Asian countries (an agent is required for international delivery).
The redemption process with Lazada includes: you send a link to the product and indicate the quantity, we check the availability of the product and the possibility of delivery, calculate the cost (product price + commission + delivery), you pay for the order, we buy the goods on your behalf through the payment systems of Southeast Asian countries, receive the goods to our warehouse in Southeast Asian countries, check the quality of goods from international and local brands, make a photo report, consolidate with other orders and send them to you with customs clearance. The entire process takes 12-28 days depending on the shipping method.
To redeem goods from Lazada, special documents are usually not required. All you need to do is provide a link to the product, quantity and your contact information. During customs clearance, we will prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (for electronics, cosmetics, children's goods, if necessary), documents for customs clearance. Some categories of goods may require additional certificates, which we will help you obtain.
No, we can only purchase items that the seller has in stock at the time of placing the order. If an item is out of stock, we will notify you and offer alternatives from other sellers or similar items. Some products may be available for pre-order, in which case we can place the order, but delivery will occur after the product goes on sale. We recommend checking product availability before placing your order, as popular items may run out quickly.
We provide complete information about the status of your order at every stage: confirmation of the application and calculation of the cost, purchase of goods on Lazada, receipt of goods at our warehouse in Southeast Asian countries, checking the quality of goods from international and local brands, photo report, sending by international delivery with a track number, customs clearance and delivery to you. You receive notifications at every stage and can track your parcel using the track number after dispatch. We can also provide a Lazada tracking number to track delivery to our warehouse.
Lazada operates in 6 countries: Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. Each country has its own separate Lazada website with products from international and local brands. We work with Lazada in all these countries to help you redeem items no matter what country the seller is located in. This allows you to access a wide range of products from international and local brands from different countries in Southeast Asia.
Delivery from Southeast Asian countries from Lazada takes an average of 12-28 days: 3-7 days for purchase of goods and delivery to our warehouse in Southeast Asian countries, 9-21 days for international delivery, depending on the chosen method and destination country. Express delivery (DHL, FedEx) takes 9-14 days, regular air delivery - 14-21 days, sea delivery for large shipments - 21-28 days. For small shipments, air delivery is usually used.
Several delivery methods are available from Southeast Asian countries: express delivery (DHL, FedEx, UPS) - 9-14 days, fast and reliable, suitable for small quantities and urgent orders; regular air delivery - 14-21 days, optimal in terms of price and speed; sea delivery - 21-28 days, most profitable for large shipments and heavy goods (saving up to 50-70% compared to air). We will help you choose the optimal delivery method depending on the weight, volume, cost and urgency of your order.
Customs clearance of goods from Southeast Asian countries occurs automatically upon international delivery. We prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (if necessary for electronics, cosmetics, children's goods). Depending on the product category and destination country, different customs duties and VAT may apply. Asian cosmetics and electronics may require additional certifications. We inform you in advance about possible customs payments and help to minimize them through the correct execution of documents.
Yes, we consolidate all your orders from different sellers on Lazada in our warehouse in Southeast Asia into one package. This allows you to save a lot on shipping since you pay for one package instead of several. Consolidation takes 1-3 days after receiving all goods at the warehouse. We pack all goods together, ensuring their safety, and send them in one parcel with a full set of documents. This is especially beneficial when ordering from multiple sellers at the same time or when purchasing different product categories (electronics, fashion, home goods).
Yes, we make sure to check the quality of all Lazada products at our warehouse in Southeast Asia before shipping. The check includes: appearance of the product and packaging, completeness (presence of all elements, accessories, instructions, warranty cards), compliance with the description on the website (size, color, model, characteristics), operability of electronic devices (if possible), checking for defects or damage. If we detect a defect or discrepancy, we take detailed photos and videos, contact the seller to resolve the issue (return, replacement) and inform you about the situation.
If the product does not match the description on Lazada, we resolve this issue during the inspection stage at our warehouse in Southeast Asia. We take photos and videos of discrepancies and contact the seller to return or replace the product. Lazada has a return policy within a certain period, so if the seller agrees to the return, we return the item and receive a full refund. If a replacement is needed, we will arrange for a replacement item. If the seller refuses to return, we will use Lazada Buyer Protection to resolve the issue. After sending the goods to you, returns are possible only in warranty cases and in agreement with the seller.
Returning a product from Lazada is possible in two cases: before shipment to you - if we find a defect or discrepancy with the description in our warehouse in Southeast Asia, we will arrange a return to the seller through the Lazada returns system and a full refund; after receipt by you - return is possible only in warranty cases (defects, malfunctions) and by agreement with the seller. The usual reasons for returns (size, color did not fit, changed your mind) after shipment are not accepted, since the goods have already undergone customs clearance and delivery. We recommend that you carefully check the product description and reviews before ordering.
We provide the following guarantees: guarantee of purchasing the goods exactly according to your request (link, quantity, characteristics), guarantee of working with sellers in local languages of 6 Southeast Asian countries, guarantee of checking the quality of goods from international and local brands in our warehouse in Southeast Asian countries before shipping, guarantee of safe payment through payment systems of Southeast Asian countries, guarantee of consolidation of all orders from different sellers into one package to save on delivery, guarantee of customs clearance and delivery to your address, guarantee of solving problems with sellers through the buyer protection system Lazada. In case of problems, we take upon ourselves the resolution of issues with sellers and customs authorities.
The following payment methods are available for redemption from Lazada: bank transfer to our account (ruble, dollar, euro), bank cards (Visa, Mastercard, MIR), electronic wallets (UMoney, Qiwi, WebMoney), cryptocurrencies (as agreed). We accept payment in a currency convenient for you, and we transfer funds to sellers through payment systems of Southeast Asian countries. All payments are secure and go through trusted channels. Some items may require prepayment as Lazada requires payment at checkout.
The commission for redemption services from Lazada depends on the value of the product and the complexity of the order, usually ranging from 5% to 15% of the cost of the product. Discounts apply for large quantities and regular orders. The commission includes: purchasing goods through payment systems of Southeast Asian countries, working with sellers in local languages of 6 Southeast Asian countries, checking the quality of goods from international and local brands in a warehouse in Southeast Asian countries, consolidating orders from different sellers, customs clearance, organizing delivery. Delivery is paid separately depending on weight, volume and chosen method. We calculate the exact cost after receiving your application indicating the goods and quantity.
Advantages of working with OZTA for purchase from Lazada: we work with sellers in local languages of 6 Southeast Asian countries without a language barrier, access to millions of products from international and local brands from 6 countries, secure payment through payment systems of Southeast Asian countries, quality control of all goods from international and local brands in our warehouse in Southeast Asian countries before shipping, consolidation of all orders from different sellers into one package to save on delivery, full customs clearance and delivery to your addresses, resolving all issues with sellers through the Lazada buyer protection system, transparent reporting at each stage of the order. We take the hassle out of shopping on Lazada to ensure you receive products from international and local brands in Southeast Asia quickly and safely.
Yes, our team works with sellers on Lazada in local languages of Southeast Asian countries (Indonesian, Malay, Tagalog, English, Thai, Vietnamese). We correspond with sellers, clarify order details, resolve issues with returns and replacement of goods - all in local languages. This avoids a language barrier and ensures an accurate understanding of all order details. You communicate with us in Russian, and we translate and communicate with sellers in local languages, ensuring full understanding on both sides. We also work with Lazada's support system in local languages to resolve issues.
We process redemption requests from Lazada within 1-2 business hours during business hours (Mon-Fri, 9:00-18:00 Moscow time). After receiving the application, we check the availability of goods, the possibility of delivery and calculate the cost (product price + commission + delivery), and send you an invoice for payment. After payment, the purchase of goods occurs within 1-3 business days. Urgent orders are processed with priority. The entire process from application to dispatch takes 12-28 days depending on the delivery method.