Tokopedia
Buy on Tokopedia. we'll deliver to you
12+ million sellers, millions of products at Indonesian prices. We’ll buy it, check it and deliver it – without an IDR account or knowledge of Indonesian.
from 4%
redemption fee
14–30 d
delivery time
from $10
minimum order
100%
payment guarantee
About the platform
Tokopedia is the largest marketplace in Indonesia
Part of the GoTo Group. 12+ million sellers and hundreds of millions of products. Electronics, clothing, cosmetics, food - everything that Indonesia produces and sells. Prices are in rupees, often 2-3 times lower than their European counterparts.
- country
- Indonesia
- currency
- Indonesian Rupiah (IDR/Rp)
- language
- Indonesian
- payment
- OVO, GoPay, bank transfer
- sellers
- 12+ million sellers
- founded
- 2009
Indonesia's largest marketplace - part of GoTo Group (Tokopedia + Gojek)
Indonesian prices for electronics and fashion are 20–50% lower than regional prices
Official Store - section with verified brand stores
Escrow system: money is sent to the seller only after confirmation of receipt
Services OZTA
What we do for shopping on Tokopedia
Full cycle: from searching for goods to delivery to your door.
Redemption of goods
We will pay in rupees through an Indonesian account. The rate is fixed at the time of order.
Search and selection
We'll select a product and compare sellers based on ratings and reviews. Let's translate the description.
Quality check
Photos and videos of the goods in the warehouse before shipment. Non-compliance - we will return it to the seller.
International delivery
From Jakarta by air in 14–21 days or by land in 25–30 days.
Customs clearance
We will fill out the declaration and calculate the duty. You will receive the parcel already cleared through customs.
Tracking
Real-time order status - from the warehouse in Indonesia to you.
Advantages
Why order through us
Tokopedia only operates within Indonesia. We open it for you.
We pay in rupees
We have an account in IDR. The seller receives payment immediately, without delays or conversions.
Communicating in Indonesian
We’ll clarify the specifications, ask about availability, and agree on a wholesale discount.
Parcel consolidation
We collect orders from different sellers in a warehouse in Jakarta. One package means less expenses.
Fixed rate
The IDR rate is fixed upon payment. Rupee fluctuations are not your problem.
We know the Indonesian market
We work with trusted sellers. We know where the original is and where the fake is.
Return Guarantee
The product does not match the description - we will refund or replace it before shipping from Indonesia.
Product categories
What to order from Tokopedia
The most popular categories among our clients. We will buy any product from the site.
Electronics and gadgets
Smartphones, accessories, smart devices. Indonesian prices are pleasantly surprising.
Smartphones, TWS headphones, power banks, cables
Clothes and shoes
Local and international brands. Lightweight fabrics, tropical prints, streetwear.
T-shirts, shorts, sneakers, backpacks
Household goods
Kitchenware, textiles, rattan and bamboo decor. We will pack it carefully.
Dishes, towels, baskets, lamps
Cosmetics and care
Indonesian natural cosmetics are gaining popularity throughout Asia.
Masks, serums, coconut oil, scrubs
Children's products
Clothing, toys, goods for newborns. We will check the quality and certificates.
Children's clothing, educational toys, strollers
Automotive products
Accessories, consumables, auto electronics for popular models in the region.
Filters, LED lamps, covers, flavors
Delivery
How to deliver with Tokopedia
From Indonesia to you - two options to choose from.
Air – 14–21 days
Fast option for small parcels. From Jakarta via transit hub.
By sea + car – 25–30 days
For large and heavy loads. Cheaper than air, no weight restrictions.
Consolidation of orders in warehouse
We collect goods from different sellers in Jakarta. We ship in one batch.
Reliable packaging
We provide additional protection for fragile goods. Foam plastic, film, wooden frame.
Cargo insurance
We insure against loss and damage. 1% of the cost of the goods.
Delivery throughout the country
Pickup, courier or delivery by transport company.
How does this work
Four steps - from application to result
A personal manager accompanies the task from the first request to completion.
- 01
Bid
Describe the task: what needs to be bought, paid for, or delivered. We will answer within an hour.
1 hour - 02
Calculation
We will calculate the cost, terms and commission. Everything in one offer, no hidden extras.
1 day - 03
Payment
Transfer to us - we pay the supplier or service from a local account on the same day.
1 day - 04
Execution
Redemption, replenishment or delivery - depends on the task. Tracking at every stage.
from 1 hour
Barriers
Difficulties with Tokopedia
The platform was created for the Indonesian domestic market. We will adapt it for you.
Typical problems
Tokopedia only accepts Indonesian payment systems - OVO, GoPay, local banks.
Interface in Indonesian. Product descriptions too.
Delivery within Indonesia only. There is no international shipping.
Without knowledge of the market, it is easy to run into fake or overpriced products.
Returning goods from another country is almost impossible without an agent.
Solutions OZTA
We pay from our Indonesian account. Instant credit to the seller.
We translate descriptions and communicate with sellers on bahasa Indonesia.
We receive it at our warehouse in Jakarta and send it to you.
We check the seller's rating and do QC at the warehouse. We do not send anything suspicious.
We resolve issues with the seller before shipping from Indonesia.
Lifehacks
Shopping tips on Tokopedia
Helpful tips to save money and get better quality.
Reliability
Choose Official Store
Stores with the Official Store badge are verified brands. Original guarantee and best service.
Sales
Catch Harbolnas - Indonesian 11.11
Harbolnas (12.12) - the largest sale. Discounts up to 70%. Order in advance to be on time.
Saving
Collect orders in one package
Copy orders a week in advance - consolidation in the warehouse saves 30-50% on delivery.
Cashback
Use promotions with Tokopedia Coins
Sellers often give coupons and cashback in coins. We will apply all available discounts upon purchase.
FAQ
Frequently Asked Questions
Frequently asked questions about orders from Tokopedia through OZTA.
What is the minimum order?
How long does delivery take?
How to pay?
Do I need to go through customs myself?
What if the product is defective?
What is the best way to order from Tokopedia?
Similar platforms
Other marketplaces in Southeast Asia
We work with the largest sites in the region.
