Buying goods from Tiki - 10+ million products, fast delivery, 95% satisfaction
Tiki is Vietnam's leading marketplace, founded in 2010. The platform offers 10+ million products in 16 main categories. Features: fast delivery of the platform, high level of customer satisfaction (95%), convenient payment system, specialization in B2C sales, works only in Vietnam. Assortment: electronics, fashion, household goods, cosmetics. OZTA helps you buy goods on Tiki using the platform's fast delivery, arranges payment via VNPAY/mobile banking/e-wallets, quality control at a warehouse in Vietnam and delivery with customs clearance.
- We work with sellers in Vietnamese
- Secure payment via VNPAY, mobile banking and e-wallets
- Checking the quality of goods before shipment at our warehouse in Vietnam
- Leveraging fast platform delivery and rapid consolidation
https://tiki.vn
Vietnamese marketplace
Search for products...
Popular categories
Electronics
₫299K
Fashion
₫199K
House
₫99K
Platform Features
Marketplace
Wide range
Service
20M+
Users
100K+
Products
№1
in Vietnam
Tiki - Vietnam's leading marketplace
Tiki is Vietnam's leading marketplace, founded in March 2010. In April 2017, the platform switched to the Marketplace model. Offers more than 10 million products.
Specialization: fast delivery, wide range, high quality service (95% satisfaction)
Geography
Vietnam
Type
B2C Marketplace
Categories
16 main
Payment
VNPAY-QR, mobile banking, e-wallets
What is important to know about the platform
Satisfaction
95%
clients
Tiki serves millions of customers across the country with a 95% customer satisfaction rate, indicating high quality service.
- High quality: 95% customer satisfaction
- Reliability: reliable shopping platform
- Support: Excellent customer support
Pricing
up to 35%
cheaper
Tiki prices are often lower than in regular stores, especially for electronics and fashion clothing. Regular promotions and sales.
- Electronics: often 30-35% cheaper than retail stores
- Fashion: competitive prices with regular sales
- Tiki Sale: big sales with maximum discounts
Delivery
fast
delivery
Tiki is known for fast delivery nationwide. Free delivery for orders over a certain amount. Distribution points throughout the country.
- Fast Delivery: Delivery within 1-3 days
- Free delivery: when ordering over a certain amount
- Pickup points: more than 1000 points throughout the country
Assortment
10M+
goods
More than 10 million products in 16 main categories. Wide selection for all needs.
- All categories: from electronics to food
- Wide selection: more than 10 million products
- Quality: All products are tested
What are the most popular things to buy on Tiki?
The most popular product categories among our clients
Electronics
Household goods
Clothing and fashion
Cosmetics and care
Products for children
Food
Books
Sports and fitness
Automotive products
Health
Office
Entertainment
Why is it difficult to buy directly?
Typical difficulties when buying on Tiki and how OZTA solves them
Typical problems
- Language barrier - the entire interface and communication with sellers is only in Vietnamese
- Difficulties with payment - a Vietnamese bank account or VNPAY with verification is required
- Shipping Issues - Many sellers do not ship outside of Vietnam
- Risk of getting defective - there is no way to check the goods before shipping
- Complex returns - returning a defective product requires knowledge of the language and procedures
OZTA Solutions
- We work in Vietnamese - our specialists are fluent in the language and communicate with sellers
- Convenient payment - pay in any convenient way, we will transfer the funds to the seller
- Delivery to any point - we will organize delivery from Vietnam to your country with parcel consolidation
- Checking the product - we check the quality, completeness and compliance with the description
- Return guarantee - we resolve all issues with sellers and arrange returns if necessary
What do you get with OZTA
Full cycle of agent buyout with Tiki
Agent buyout
We buy goods on your behalf, communicate with sellers in Vietnamese
- Search and select products according to your parameters
- Negotiations with sellers in Vietnamese
- Control of delivery times from the seller’s warehouse
Quality check
We check the goods before sending: quality, completeness, compliance
- Detailed check for marriage and defects
- Checking the completeness and compliance with the description
- Photo and video report upon request
Secure payment
Pay in a convenient way, we will transfer the funds to the seller
- Payment in a convenient currency (RUB, USD, EUR, KGS)
- Transfer of funds to the seller via VNPAY and local payment systems
- Transparent calculation of commission and rate
Consolidation
We combine several orders into one package to save on shipping costs
- Free storage up to 60 days in warehouse
- Combining orders from different sellers
- Save up to 70% on shipping costs
Delivery
We will arrange delivery from Vietnam to your country in a convenient way
- Choosing the optimal delivery method
- Turnkey customs clearance
- Parcel tracking at all stages
Guarantee
We resolve all issues with sellers and arrange returns if necessary.
- Return guarantee if defective or non-conforming
- Resolving disputes with sellers in Vietnamese
- Compensation for loss or damage to cargo
How does the ransom work?
Simple process from application to receipt of goods
1
Bid
Send us links to products from Tiki or describe what you need to find
2
Check and calculation
We check availability from the seller, clarify details, calculate the cost
3
Ransom
After payment, we buy the goods and communicate with the sellers in Vietnamese
4
Product check
The product arrives at our warehouse in Vietnam, we check the quality and completeness
5
Delivery
We consolidate orders and send them to you using a convenient delivery method.
Frequently Asked Questions
Answers to popular questions about redeeming goods from Tiki
Tiki is Vietnam's leading marketplace, founded in 2010. The platform offers more than 10 million products in 16 major categories and is known for the platform's fast delivery, high customer satisfaction rate (95%) and convenient payment system. Tiki specializes in B2C sales and operates only in Vietnam. Unlike regular marketplaces, Tiki specializes in fast delivery and high customer satisfaction, making it ideal for sourcing goods from Vietnam. The platform is especially popular among buyers who value fast delivery and quality service.
The following categories are especially popular on Tiki: electronics (smartphones, laptops, tablets, headphones, smart devices), fashion and clothing (clothing, shoes, accessories from Vietnamese and international brands), household goods (furniture, dishes, textiles, decor), cosmetics and perfumes (Vietnamese cosmetics, care products, perfumes), household appliances (refrigerators, washing machines, vacuum cleaners, air conditioners), beauty and health products. The platform is especially beneficial for purchasing goods from Vietnam, as it offers fast delivery and a high level of customer satisfaction (95%).
Features of purchasing on Tiki: leading marketplace in Vietnam (founded in 2010), more than 10 million products in 16 main categories, fast platform delivery, high level of customer satisfaction (95%), work primarily in Vietnamese (language knowledge or agent buyout required), purchase from 1 item (no minimum quantity required), various sellers (Tiki directly, third-party sellers, marketplace), ratings and reviews system for choosing quality goods, convenient payment system, the possibility of returning within a certain period for most goods, various payment methods (VNPAY, mobile banking, e-wallets), delivery mainly within Vietnam (an agent is required for international delivery), specialization in B2C sales.
The redemption process with Tiki includes: you send a link to the product and indicate the quantity, we check the availability of the product and the possibility of delivery, use the fast delivery platform for delivery to our warehouse, calculate the cost (product price + commission + delivery), you pay for the order, we buy the product on your behalf through Vietnamese payment systems (VNPAY, mobile banking, e-wallets), receive the goods to our warehouse in Vietnam, check the quality of the goods, make a photo report, We consolidate with other orders and send to you with customs clearance. The entire process takes 12-28 days depending on the shipping method.
To redeem goods from Tiki, special documents are usually not required. All you need to do is provide a link to the product, quantity and your contact information. During customs clearance, we will prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (for electronics, children's goods, if necessary), documents for customs clearance. Electronics may require additional certificates, which we will help you obtain.
No, we can only redeem items that are in stock at the Tiki store at the time you place your order. If an item is out of stock, we will notify you and offer alternatives or similar items. Some products may be available for pre-order, in which case we can place the order, but delivery will occur after the product goes on sale. We recommend checking product availability before placing your order, as popular items may run out quickly.
We provide complete information about the status of your order at every stage: confirmation of the application and calculation of the cost, use of the fast delivery platform for delivery to our warehouse, purchase of goods on Tiki, receipt of goods at our warehouse in Vietnam, checking the quality of goods, photo report, sending by international delivery with a track number, customs clearance and delivery to you. You receive notifications at every stage and can track your parcel using the track number after dispatch. We can also provide a tracking number from Tiki to track delivery to our warehouse.
Tiki is known for its fast delivery platform, which means that the platform ensures fast delivery of goods within Vietnam. We use a fast shipping platform to deliver goods to our warehouse in Vietnam, ensuring fast and reliable delivery. This is one of the advantages of Tiki - fast delivery thanks to the platform's own logistics infrastructure. We then consolidate the goods and ship them to you with customs clearance.
Delivery from Vietnam with Tiki takes on average 12-28 days: 3-7 days for purchase of goods and delivery to our warehouse in Vietnam (thanks to the fast delivery of the platform, delivery to the warehouse can be fast), 9-21 days for international delivery, depending on the chosen method and destination country. Express delivery (DHL, FedEx) takes 9-15 days, regular air delivery - 15-20 days, sea delivery for large shipments - 20-28 days. For small shipments, air delivery is usually used.
Several delivery methods are available from Vietnam: express delivery (DHL, FedEx, UPS) - 9-15 days, fast and reliable, suitable for small quantities and urgent orders; regular air delivery - 15-20 days, optimal in terms of price and speed; sea delivery - 20-28 days, most profitable for large shipments and heavy goods (savings up to 50-70% compared to air). We will help you choose the optimal delivery method depending on the weight, volume, cost and urgency of your order.
Customs clearance of goods from Vietnam occurs automatically upon international delivery. We prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (if necessary for electronics, children's goods). Depending on the product category and destination country, different customs duties and VAT may apply. Electronics may require additional certifications. We inform you in advance about possible customs payments and help to minimize them through the correct execution of documents.
Yes, we will consolidate all your orders from different sellers on Tiki in our warehouse in Vietnam into one package. This allows you to save a lot on shipping since you pay for one package instead of several. Consolidation takes 1-3 days after receiving all goods at the warehouse. Thanks to the fast delivery platform, all goods can be delivered to our warehouse quickly. We pack all goods together, ensuring their safety, and send them in one parcel with a full set of documents. This is especially beneficial when ordering from multiple sellers at the same time or when purchasing different product categories (electronics, fashion, home goods).
Yes, we make sure to check the quality of all Tiki products in our Vietnam warehouse before shipping. The check includes: appearance of the product and packaging, completeness (presence of all elements, accessories, instructions, warranty cards), compliance with the description on the website (size, color, model, characteristics), operability of electronic devices (if possible), checking for defects or damage. If we detect a defect or discrepancy, we take detailed photos and videos, contact Tiki to resolve the issue (return, replacement) and inform you about the situation.
If the product does not match the description on Tiki, we will resolve the issue during the inspection phase at our warehouse in Vietnam. We take photos and videos of discrepancies and contact Tiki to return or replace the item. Tiki has a time frame return policy, so if the item can be returned, we will return the item and receive a full refund. If a replacement is needed, we will arrange for a replacement item. If a return is refused, we will use Tiki Buyer Protection to resolve the issue. After sending the goods to you, returns are possible only in warranty cases and by agreement.
Returning goods from Tiki is possible in two cases: before shipment to you - if we find a defect or discrepancy with the description in our warehouse in Vietnam, we will arrange a return through the Tiki returns system and a full refund; after receipt by you - return is possible only in warranty cases (defects, malfunction) and by agreement. The usual reasons for returns (size, color did not fit, changed your mind) after shipment are not accepted, since the goods have already undergone customs clearance and delivery. We recommend that you carefully check the product description and reviews before ordering.
We provide the following guarantees: a guarantee of using a fast delivery platform for delivery to our warehouse, a guarantee of purchasing goods exactly according to your request (link, quantity, characteristics), a guarantee of working with sellers in the Vietnamese language, a guarantee of checking the quality of goods in our warehouse in Vietnam before shipping, a guarantee of safe payment through VNPAY, mobile banking and e-wallets, a guarantee of consolidation of all orders from different sellers into one package to save on delivery, a guarantee of customs clearance and delivery to your address, a solution guarantee problems through Tiki's buyer protection system. In case of problems, we take care of resolving issues with Tiki and customs authorities.
The following payment methods are available for redemption from Tiki: bank transfer to our account (ruble, dollar, euro), bank cards (Visa, Mastercard, MIR), electronic wallets (UMoney, Qiwi, WebMoney), cryptocurrencies (as agreed). We accept payment in a currency convenient for you, and we transfer funds to sellers through Vietnamese payment systems (VNPAY, mobile banking, e-wallets). All payments are secure and go through trusted channels. Some items may require prepayment as Tiki requires payment at checkout.
The commission for redemption services with Tiki depends on the cost of the goods and the complexity of the order, usually ranging from 5% to 15% of the cost of the goods. Discounts apply for large quantities and regular orders. The commission includes: using the fast delivery platform for delivery to our warehouse, purchasing goods through Vietnamese payment systems (VNPAY, mobile banking, e-wallets), working with sellers in Vietnamese, checking the quality of goods in a warehouse in Vietnam, consolidating orders from different sellers, customs clearance, organizing delivery. Delivery is paid separately depending on weight, volume and chosen method. We calculate the exact cost after receiving your application indicating the goods and quantity.
Benefits of working with OZTA for Tiki buyout: We work with sellers in Vietnamese without a language barrier, use the platform's fast delivery for fast delivery to our warehouse, access to more than 10 million products from Vietnam at competitive prices, use the platform's high customer satisfaction rate (95%), secure payment through VNPAY, mobile banking and e-wallets, quality check of all goods in our warehouse in Vietnam before shipping, consolidation of all orders from different sellers in one parcel to save on delivery, full customs clearance and delivery to your address, resolution of all issues through the Tiki buyer protection system, transparent reporting at each stage of the order. We take care of all the hassles of purchasing on Tiki so that you receive your goods from Vietnam quickly and safely.
Yes, our team works with Tiki sellers in Vietnamese. We correspond with sellers, clarify order details, resolve issues with returns and replacement of goods - all in Vietnamese. This avoids a language barrier and ensures an accurate understanding of all order details. You communicate with us in Russian, and we translate and communicate with sellers in Vietnamese, ensuring full understanding on both sides. We also work with the Tiki support system in Vietnamese to resolve issues.
We process redemption requests from Tiki within 1-2 business hours during business hours (Mon-Fri, 9:00-18:00 Moscow time). After receiving the application, we check the availability of goods, use the fast delivery platform for delivery to our warehouse, calculate the cost (product price + commission + delivery), and send you an invoice for payment. After payment, the purchase of goods occurs within 1-3 business days. Thanks to the fast delivery of the platform, delivery to our warehouse can be fast. Urgent orders are processed with priority. The entire process from application to dispatch takes 12-28 days depending on the delivery method.