Loading
Medical
goods
Tell us about the selected item, its intended use and destination country. Using this information, we explain whether supply discussions can continue and what still needs confirmation.
What happens after your enquiry
This is not a regulator's decision or supply confirmation. After the initial review, we explain whether work can continue and which information is still missing.
Enough information for discussion
Model, purpose, receiving country and recipient are clear. We can discuss which confirmations are needed and who will perform the work.
Clarification needed
We request missing information about model, manufacturer, purpose, documents, storage or receiving country.
Unable to proceed for now
If product information conflicts or cannot be confirmed, we do not promise approval, route, price or result.
What needs to be checked before proceeding
The item's intended use, documents, storage conditions and contractor availability determine whether work can continue. There is no single scenario for all medical goods.
Intended use and condition
Equipment, consumables and items with special conditions require different information; new and used equipment are not assessed in the same way.
Documents and recipient
We clarify the documents provided, market and parties' roles. Authorised parties confirm registration, permits and classification.
Packaging and storage
Manufacturer-stated conditions, shelf life, batch and packaging determine which confirmations may be required for the next step.
Contractors and route
Storage and transport feasibility are checked for the specific item and route. A contractor must be confirmed before work is agreed.
What to send about the item
The customer specifies intended use and market; the supplier provides available product information. OZTA organises the preliminary review, while authorised parties confirm approval, registration, transport and servicing for the specific item.
- Model or product code, purpose and contents
- Manufacturer, condition and serial details, if known
- Receiving country and recipient's role
- Available product documents and labelling photos
- Storage, packaging and temperature requirements
Do not send prescriptions, diagnoses, patient details or other personal medical information. Item and proposed-shipment information is sufficient for the initial enquiry.
What we agree before payment
If work can proceed, before payment you receive a proposal with a specific scope and price. There is no single price for preliminary review or supply: it depends on the item, country and contractors.
- Which information and tasks are included in the agreed stage
- Who performs inspection, transport and other agreed work
- Full price of the next stage, its inclusions and separately paid items
- Offer preparation time and conditions requiring renewed agreement
What is important to know before ordering
These answers concern preliminary medical-product review and do not replace a doctor, regulator, service centre or importer. Final terms depend on intended use, class, batch, country and documents.
What information is needed for an initial review?
We need the model or product code, intended use, manufacturer, condition, quantity, destination country, recipient's role and available product documents. Add serial or batch details, storage conditions and labelling photographs if already available.
Is registration required for consumables and equipment?
This depends on intended use, category, quantity and market. A supplier's document alone does not confirm compliance with a specific country's requirements; authorised parties determine the applicability of registers and permit documents.
What should I specify for a product with temperature requirements?
Provide the manufacturer's stated range, period, packaging and storage conditions. Without a confirmed scope of work and participating parties, this does not mean transport or monitoring is available.
Can I import used medical equipment?
First, we need the model, condition, origin, documents, serial details, contents and intended market. These details do not confirm import eligibility, servicing or fitness for purpose; they establish whether there is a basis for further discussion.
How is sterility maintained during transport?
For an initial review, we need the manufacturer's stated storage and packaging conditions and a photograph of the factory packaging, if available. This is not a sterility test, safety assessment or promise of transport conditions.
When should further checks be postponed?
When intended use, model, market or recipient role is unknown, and essential information cannot be confirmed or is contradictory. In this situation, we do not promise approval, a route, price or outcome.
Let’s start with the specific product
Tell us about the model, intended use, market and available product documents. We explain whether there is enough information to consider a possible supply. Do not send prescriptions, diagnoses or patient details.
Tell us about the task