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Purchasing goods
from Vietnam
We help arrange purchases from a supplier in Vietnam. For clothing and footwear, we agree on the assortment and sizes; for furniture, material and contents; for food, the batch and storage conditions. We show the estimate before payment.
You choose the product; we manage the transaction with the seller
Purchasing works for a single item, a sample or a business batch when you need a clear process for buying from an overseas seller. You do not need to gather every document in advance: start with a link or product description.
A standard purchase includes one seller, up to 10 agreed items and one planned shipment. For a different scope, we agree the work, full price and timeframe in advance.
Review the order before payment
We clarify the product, availability, seller terms, invoice and whether the purchase can be delivered to the chosen address. If the scenario does not work, we tell you before payment.
Agree the invoice and payment
We agree the invoice and payment to the seller, stay in contact about the order and provide status updates. In a standard purchase, payment of the same invoice is already included in the fee.
You choose the product and budget
You choose the model, quantity and purchasing terms and set the budget. Before payment, we show the estimate and agree what OZTA will handle.
Agree additional work in advance
If you need supplier sourcing, quality checks, samples, transport, storage or clearance, we first agree the work, price and terms.
Where to find goods in Vietnam
For clothing and footwear from Vietnam, specify item numbers, composition, sizes and quantity. Furniture requires material and dimensions; coffee and other food require batch details and storage conditions.
We check the platform link, supplier contact or specification; availability, documents and route depend on the specific item.
- Clothing and textiles: composition, size range, sample and labelling are needed
- Footwear: product code, sizes, origin and authenticity evidence if needed
- Furniture and wood: material, dimensions, origin, packaging and route are needed
- Coffee, food, electronics and equipment undergo separate checks of composition, documents and purpose
Sendo, Shopee Vietnam or another marketplace
Using the link, we check the seller, model, availability, condition, payment and returns terms, documents and delivery availability to the destination country.
- Link and product listing
- Model and configuration
- Warehouse, packaging and route
Lazada Vietnam
Using the listing or contact, we clarify the seller, specifications, origin, availability, local delivery, documents and returns terms.
- Seller and origin
- Furniture, home goods and electronics
- Availability, packaging and receiving location
Manufacturer or supplier by contact
Using a contact or specification, we clarify material, composition, quantity, origin, sample, quality criteria, documents, labelling and dispatch readiness.
- Material, dimensions and palletisation
- Composition, size range and sample
- Batch, storage and documents
Order data for a purchase from Vietnam
For your initial enquiry, a product link or description, quantity and destination city are sufficient. If specifications or documents are needed, we will help obtain them from the seller.
Tell us about the taskView all product categoriesRequest
Product link, contact or specification, item number, model, material, composition, condition and quantity.
Destination
Destination country and city, private individual or business, purpose and end use.
Can it be purchased and delivered?
Seller, availability, origin, compatibility, documents, transit and route restrictions.
Next steps
Price before payment
The calculation separately shows goods, delivery to the first warehouse, OZTA's fee and onward costs. Purchasing begins after price and terms are agreed.
Purchasing and dispatch
We will agree payment, product inspection, packaging and delivery. We will keep you updated on the order; you will receive the cancellation, returns and claims terms before payment.
What to send for an estimate
Food, coffee, seafood, timber, textiles, electronics, batteries, chemicals, equipment, automotive goods, branded and fragile goods require a separate review of eligibility, origin, documents, transit and transport.
- A Shopee/Lazada/Sendo link, contact or supplier
- Model/product code, material, composition, size, condition, origin
- Quantity, weight, budget, consignment or sample
- Country, city, recipient type and end use
All data for calculation
- Photos/videos, sample, quality control, tolerances, labelling and packaging, if already known
- Invoice, transport, veterinary, phytosanitary and permit documents as needed
- Food, seafood, coffee, timber, furniture, electronics, batteries, chemicals, automotive, branded and fragile goods
How to calculate the purchase-on-behalf fee
We use the agreed goods price from the seller and apply the rate from the table. Delivery is not part of the fee calculation.
Rate by product price
Minimum OZTA purchasing fee: $20
- Less than $1,000
- 10%
- From $1,000, but less than $5,000
- 9%
- From $5,000, but less than $10,000
- 8%
- From $10,000, but less than $20,000
- 7%
- From $20,000
- 6%
The minimum OZTA purchasing fee is $20. For example: goods at $50 + fee of $20 = $70, excluding delivery, import costs, insurance and bank costs.
Fee calculation example
- Seller's goods price
- $2 000
- OZTA fee
- $180
- $2 000 × 9% = $180
- Goods + fee
- $2 180
This covers only the goods and fee. Seller delivery and onward freight, import charges, insurance, banking and foreign-exchange costs are separate.
What the fee includes
- One seller, up to 10 agreed items and one planned shipment.
- Checking company and payment details and purchasing terms, and agreeing the seller’s invoice.
- Payment of the seller’s invoice is already included in the fee; we do not charge a second percentage for it.
- Seller communication, order statuses and OZTA report.
What is paid separately
- Seller delivery to our warehouse and onward transport.
- Import charges, insurance and warehouse operations, when needed.
- Bank and foreign-exchange costs, and any additional work after agreement.
If additional contractor work is needed
For additional work: the provider’s price + 10% for OZTA, with a minimum OZTA coordination fee of $20 per agreed assignment. If coordination is already included in a paid package, there is no second fee. Samples and their delivery are paid separately. We do not apply this percentage to government charges, import taxes or the insurance premium.
What to check before buying from Vietnam
Requirements depend on the product, seller, origin, destination country, transit and selected route.
Export, transit and documents
We check the product code and origin, seller status, export and transit documents, import procedure and destination country requirements; exact charges are determined after verification.
Payment and returns
Before payment, we agree the currency, channel, payment purpose, cancellation or refund terms and confirmation from the seller. Availability depends on the bank, product and route.
Availability, seasonality and storage
For coffee, food, seafood, textiles and furniture, we clarify consignment readiness, season, shelf life or production lead time, storage conditions and permitted transport conditions.
Quantity and consignment
Before calculating, we clarify the minimum quantity, sample availability, production time and shipment terms with the specific seller or manufacturer.
Certification and labelling
The required permits and labelling depend on the product's composition, intended use, origin, destination country and commercial status; we record the list after checking.
Typical mistakes
We do not pay for the order until the seller, specifications, origin, quantity, destination, packaging, documents, transit, route, estimate and cancellation procedure have been checked.
What is important to know before ordering
Answers to questions about checking and purchasing products from Vietnam.
How long does delivery from Vietnam take?
The timeframe depends on the product, seller, destination country and city, transit, transport method, documents, packaging and cargo readiness. For large, fragile, temperature-sensitive and special goods, we check the permitted handling conditions separately; we do not promise a fixed timeframe before that.
What should be checked for furniture and wood?
We need material, origin, dimensions, weight, quantity, a sample or quality criteria, packaging, palletisation, documents and destination country. For timber and wood products, we separately check restrictions and evidence of origin.
Can Vietnamese coffee or food be delivered?
For coffee and food, we need ingredients, batch, shelf life, origin, seller and destination country. We check documents, storage, packaging, temperature conditions and route eligibility; requirements depend on the specific product.
What information is needed for clothing and textiles?
We need composition, fabric weight, size range, variant, quantity, origin, seller, sample, labelling and destination country. For branded goods, we also check sales rights and proof of authenticity.
Do you have a warehouse or agent in Vietnam?
Receiving, inspection, consolidation or site visits depend on the specific request and agreed scope of work. Before payment, we separately confirm the available address, checks, packaging, status updates and responsibility.
Which food products can be delivered from Vietnam?
For cashews, coffee, dry foods and seafood, we check ingredients, batch, shelf life, origin, storage, packaging and documents. For temperature-sensitive cargo, we also agree on permitted temperature conditions and route.
What duties apply to imports from Vietnam?
Rates and requirements depend on the product code, origin, destination country, recipient's status, transit and current rules. Before payment, we check documents, restrictions and charges; we do not quote exact amounts without these details.
Can I order from a manufacturer in Vietnam?
We can check a manufacturer or supplier using your link, contact or specification. Before payment, we confirm availability, sample, quality criteria, origin, documents, packaging, route and available support scope.
What cannot be imported from Vietnam, or is difficult to import?
Additional review is needed for food and agricultural goods, seafood, timber, textiles, electronics, batteries, chemicals, equipment, automotive goods, knives, cultural objects, jewellery, branded and fragile goods. Restrictions and documents are determined by composition, intended use, origin and import country.
What documents are needed for imports from Vietnam?
Start with a product link or description, quantity and destination country. There is no need to collect a full set of documents in advance: after reviewing the order, we will explain what you and the seller need to provide for purchase, transport and import. The list depends on the product, route and whether you are buying for personal or business use.
We also source outside Vietnam
If the seller you need is in another country, select it from the list.
We will calculate your order
Send a link or describe the product, specify the quantity and destination. We will clarify missing details together. You will receive the estimate and purchase terms before payment.
Tell us about the task