Otto.de
Order with Otto. we will deliver from Germany
15 million customers, 6,500+ brands. Fashion, furniture, equipment - we will buy it and bring it to you without a German address.
from 4%
redemption fee
14–25 d
delivery time
from €20
minimum order
100%
payment guarantee
About the platform
Otto is the second largest online retailer in Germany
Founded in 1949 as a mail order catalogue, today Otto is Amazon.de's biggest competitor. 6,500+ brands: from German quality furniture to premium clothing. Own logistics and strict control of sellers.
- country
- Germany
- currency
- Euro (EUR/€)
- language
- German
- payment
- Bank card, PayPal
- sellers
- 6,500+ brands
- founded
- 1949
15 million+ active customers - No. 2 in Germany after Amazon
Regular sales with 40–70% discount on seasonal collections
German quality standard - all products are tested
30-day return and buyer guarantee according to EU laws
Services OZTA
What we do for shopping on Otto
Full cycle: from placing an order to international delivery.
Redemption of goods
We will pay to Otto from a European account. The German delivery address is our warehouse in Germany.
Search and selection
Let's select analogues, compare by price and reviews. Navigating in German is not a problem.
Quality check
We will check the contents and condition of the warehouse in the EU. Photo before shipping.
Delivery to your door
Air from Germany - 14–25 days. Furniture and large items are included as separate cargo.
Customs clearance
We will fill out the declaration and calculate the duty. No paperwork.
Tracking
Status from a warehouse in Germany to your address - in real time.
Advantages
Why order through us and not directly
Otto does not deliver only within Germany. We are solving this problem.
German delivery address
We have a warehouse in Germany. Otto sends there, we send you to you.
Payment in euros
We pay from a European account. You don't need a European card or PayPal.
Navigation in German
The Otto website is entirely in German. We will place your order and clarify the details.
Consolidation of orders
We collect purchases from Otto and other German stores in one package.
Return without headache
If the product does not fit, we will return it to Otto from our German address.
EU guarantee
German products with full manufacturer's warranty. We will help you with a warranty claim.
Product categories
What is most often ordered from Otto
German quality at reasonable prices. We will buy anything from the catalog.
Clothes and shoes
European brands: s.Oliver, Tom Tailor, Tamaris. EU size chart - we'll help you choose.
Jackets, jeans, dresses, sneakers, boots
Furniture and interior
Sofas, wardrobes, kitchens, lighting. German build quality and materials.
Upholstered furniture, mattresses, curtains, decor
Electronics and technology
Household appliances, smartphones, laptops. With European guarantee.
Vacuum cleaners, coffee machines, tablets, headphones
Children's products
Clothes, toys, strollers, car seats. German safety standards.
Children's clothing, construction sets, school bags
Cosmetics and perfumes
German pharmaceutical cosmetics and perfumes. Only originals.
Weleda, Nivea, Hugo Boss, creams, serums
Delivery
How we deliver with Otto
From Germany to you - quickly and reliably.
Air – 14–25 days
Standard option for parcels up to 30 kg. From Germany via Istanbul to you.
Auto – 30–45 days
An economical option for furniture and large items. No weight restrictions.
Consolidation in warehouse
We combine orders with Otto, Zalando, MediaMarkt and other German stores.
Reinforced packaging
We pack furniture and fragile goods additionally - polystyrene foam, lathing, protective film.
Cargo insurance
We insure against loss and damage. 1.5% of the cost of the goods.
Delivery throughout the country
Pickup, courier or delivery by transport company.
How does this work
Four steps - from application to result
A personal manager accompanies the task from the first request to completion.
- 01
Bid
Describe the task: what needs to be bought, paid for, or delivered. We will answer within an hour.
1 hour - 02
Calculation
We will calculate the cost, terms and commission. Everything in one offer, no hidden extras.
1 day - 03
Payment
Transfer to us - we pay the supplier or service from a local account on the same day.
1 day - 04
Execution
Redemption, replenishment or delivery - depends on the task. Tracking at every stage.
from 1 hour
Barriers
Typical difficulties with Otto
We know all the pitfalls - and we avoid them.
Typical problems
Otto only delivers within Germany. There is no international delivery.
You need a German card or PayPal with a European account.
The entire site is in German - descriptions, sizes, conditions.
Returns are only possible to an address in Germany.
It is not clear what duty you will have to pay at customs.
Solutions OZTA
We receive it at our warehouse in Germany and deliver it to you.
We pay from the European account OZTA. You only need a transfer in a convenient currency.
We place the order ourselves. We specify sizes, colors, availability.
We return from our address in Germany - free of charge for you.
We calculate the fee in advance. Customs clearance is included in the price.
Lifehacks
Tips for shopping on Otto
Secrets of profitable orders from Germany.
Discounts
Catch seasonal sales
Otto has big sales in January and July. Discounts up to 70% on past collections.
Dimensions
European sizes are different
German 38 is not Russian 38. Check the table in centimeters on the product page.
Brands
Otto's own brands are more profitable
Otto brands - s.Oliver, Tamaris - are cheaper than their analogues with the same German quality.
Saving
Combine orders from different stores
Order from Otto, Zalando and MediaMarkt - we will send it in one parcel. Save 30–50% on delivery.
FAQ
Frequently Asked Questions
Frequently asked questions about orders with Otto through OZTA.
What is the minimum order?
How long does delivery take?
How to pay for an order?
Do I need to go through customs myself?
Is it possible to return an item?
Can I order furniture?
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