Buying goods from About You - European fashion, 500+ brands, premium brands
About You is a European fashion marketplace specializing in fashionable clothes, shoes and accessories. Features: 500+ brands, including premium brands and exclusive collections, personalized recommendations, focus on European brands. OZTA helps to buy goods on About You, organizes payment for goods by an agent (through local payment systems), checks the quality of fashion goods in the warehouse and delivers them with customs clearance to different countries.
- Access to 500+ European brands, including premium brands
- Payment for goods by an agent - secure payments through local payment systems
- Checking the quality of fashion products and sizing before shipping
- Fast consolidation of orders from different brands and delivery from Europe
https://aboutyou.com
Fashion trends
Search for products...
Fashion categories
Cloth
€49
Shoes
€79
Accessories
€29
Trends
New items
Popular
Sale
500+
Brands
EU
Marketplace
#1
Marketplace
About You - fashion clothing marketplace
About You is Europe's leading online marketplace for fashion clothing, shoes and accessories. Offers more than 500 brands, including premium brands and streetwear.
Specialties: Fashion, Shoes, Accessories, Personalized Shopping, Style Based Recommendations
Geography
Europe
Type
B2C Marketplace
Categories
More than 20
Payment
Cards, PayPal, Klarna
What is important to know about the platform
Personalization
A.I.
recommendations
About You specializes in personalized shopping with recommendations based on shoppers' style and preferences using artificial intelligence.
- AI recommendations: recommendations based on style and preferences
- Personalization: individual offers for each buyer
- Style: Recommendations based on your style
Brands
500+
brands
More than 500 brands, including premium brands, streetwear and exclusive collections. Wide selection to suit all styles and budgets.
- Premium Brands: Luxury Brands with Guaranteed Authenticity
- Streetwear: streetwear and accessories
- Exclusive collections: products only available on About You
Pricing
up to 50%
discounts
Regular sales and discounts up to 50% on various product categories. Seasonal sales at the end of the season with maximum discounts.
- Seasonal sales: discounts up to 70% at the end of the season
- Daily discounts: regular promotions for various categories
- About You Club: additional discounts for club members
Returns
100 days
term
About You offers an extended returns policy with up to 100 days to return items. Free returns on most items.
- Extended period: up to 100 days for returning goods
- Free Returns: For Most Items
- Simple process: returns via app or website
What people buy most often on About You
The most popular product categories among our clients
Women's clothing
Men's clothing
Shoes
Accessories
Bags
Decorations
Sportswear
Streetwear
Premium brands
Second hand
Why is it difficult to buy directly?
Typical difficulties when purchasing on About You and how OZTA solves them
Typical problems
- Geographical restrictions - delivery only to EU countries, difficulties with international delivery
- Difficulties with payment - a European card or PayPal with verification is required
- High shipping costs – international shipping is expensive or unavailable
- Risk of getting defective - there is no way to check the goods before shipping
- Complex returns - returning a defective product requires knowledge of procedures and language
OZTA Solutions
- Delivery to any country - we will organize delivery from Europe to your country with customs clearance
- Convenient payment - pay in any convenient way, we will transfer the funds to the seller
- Delivery savings - order consolidation reduces delivery costs by up to 70%
- Checking the product - we check the quality, completeness and compliance with the description
- Return guarantee - we resolve all issues with sellers and arrange returns if necessary
What do you get with OZTA
Full cycle of agency buyout with About You
Agent buyout
We buy goods on your behalf, work with European sellers
- Search and select products according to your parameters
- Negotiations with sellers in English and other European languages
- Control of delivery times from the seller’s warehouse
Quality check
We check the goods before sending: quality, completeness, compliance
- Detailed check for marriage and defects
- Checking the completeness and compliance with the description
- Photo and video report upon request
Secure payment
Pay in a convenient way, we will transfer the funds to the seller
- Payment in a convenient currency (RUB, USD, EUR, KGS)
- Transfer of funds to the seller through local payment systems
- Transparent calculation of commission and rate
Consolidation
We combine several orders into one package to save on shipping costs
- Free storage up to 60 days in warehouse
- Combining orders from different sellers
- Save up to 70% on shipping costs
Delivery
We will arrange delivery from Europe to your country in a convenient way
- Choosing the optimal delivery method
- Turnkey customs clearance
- Parcel tracking at all stages
Guarantee
We resolve all issues with sellers and arrange returns if necessary.
- Return guarantee if defective or non-conforming
- Resolving disputes with sellers in European languages
- Compensation for loss or damage to cargo
How does the ransom work?
Simple process from application to receipt of goods
1
Bid
Send us links to products from About You or describe what you need to find
2
Check and calculation
We check availability from the seller, clarify details, calculate the cost
3
Ransom
After payment we buy the goods, work with sellers in European languages
4
Product check
The goods arrive at our warehouse in Europe, we check the quality and completeness
5
Delivery
We consolidate orders and send them to you using a convenient delivery method.
Frequently Asked Questions
Answers to popular questions about purchasing goods from About You
About You is a European fashion marketplace specializing in fashionable clothes, shoes and accessories. The platform offers more than 500 brands, including premium brands and exclusive collections. Unlike universal marketplaces (Amazon, eBay) and other fashion platforms (Zalando), About You is distinguished by personalized recommendations and a focus on European brands. The platform is especially popular among lovers of European fashion and current trends. About You is known for premium brands and exclusive collections.
The categories that are especially popular on About You are: fashionable clothing (from European brands, premium brands, current trends), shoes and accessories (bags, shoes, hats), exclusive collections (limited editions, premium brands), beauty and style products. The platform is especially beneficial for purchasing European fashion and premium brands, as it offers a wide selection of current trends and quality products from more than 500 brands, including exclusive collections.
Features of purchasing on About You: specialization in fashion and style (fashion categories: clothing, shoes, accessories), more than 500 brands on one platform, premium brands and exclusive collections, personalized recommendations for choosing products, focus on European brands, work primarily in European languages (language knowledge or agent purchase required), purchase from 1 unit of goods (no minimum quantity required), various brands (European and international fashion brands), rating system and reviews to select quality products, the possibility of returning within a certain period for most products, various payment methods (local payment systems, bank cards), delivery mainly within Europe (an agent is required for international delivery).
The redemption process with About You includes: you send a link to the product and indicate the quantity and size, we check the availability of the product and the possibility of delivery, calculate the cost (product price + commission + delivery), you pay for the order, we buy the goods on your behalf through local payment systems, receive the goods at our warehouse in Europe, check the quality of fashion goods and sizing, make a photo report, consolidate with other orders and send them to you with customs clearance. The entire process takes 10-25 days depending on the shipping method.
To redeem goods from About You, special documents are usually not required. All you need to do is provide a link to the product, quantity, size and your contact information. During customs clearance, we will prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (if necessary for children's goods), documents for customs clearance. Some categories of goods may require additional certificates, which we will help you obtain.
No, we can only purchase items that the seller has in stock at the time of placing the order. If an item is out of stock, we will notify you and offer alternatives from other brands or similar products. Some products may be available for pre-order, in which case we can place the order, but delivery will occur after the product goes on sale. We recommend checking product availability and sizes before placing your order, as popular fashion items and exclusive collections may run out quickly.
We provide complete information about the status of your order at every stage: confirmation of the application and calculation of the cost, purchasing the goods on About You, receiving the goods at our warehouse in Europe, checking the quality of fashion goods and size compliance, photo report, sending by international delivery with a track number, customs clearance and delivery to you. You receive notifications at every stage and can track your parcel using the track number after dispatch. We can also provide a track number from About You to track delivery to our warehouse.
About You offers personalized recommendations based on your preferences and purchase history. This allows you to find products that suit your style and taste. We may use this feature when sourcing products for you, advising you on product selection based on your preferences. Personalized recommendations are especially useful when shopping for fashion and accessories, helping you find products that are right for you.
Delivery from Europe from About You takes an average of 10-25 days: 3-5 days for purchase of goods and delivery to our warehouse in Europe, 7-20 days for international delivery, depending on the chosen method and destination country. Express delivery (DHL, FedEx) takes 7-12 days, regular air delivery - 12-18 days, ground delivery for EU countries - 5-10 days. For EU countries, delivery may be faster due to the absence of customs formalities.
Several delivery methods are available from Europe: express delivery (DHL, FedEx, UPS) - 7-12 days, fast and reliable, suitable for small quantities and urgent orders; regular air delivery - 12-18 days, optimal in terms of price and speed; ground delivery for EU countries - 5-10 days, most profitable for European countries due to the absence of customs formalities. We will help you choose the optimal delivery method depending on weight, volume, cost and country of destination.
Customs clearance of goods from Europe depends on the country of destination: for EU countries - customs clearance is not required, goods are delivered without additional formalities; for countries outside the EU - customs clearance occurs automatically upon international delivery. We prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (if necessary). Depending on the product category and destination country, different customs duties and VAT may apply. We inform you in advance about possible customs payments.
Yes, we consolidate all your orders from different brands on About You in our warehouse in Europe into one package. This allows you to save a lot on shipping since you pay for one package instead of several. Consolidation takes 1-3 days after receiving all goods at the warehouse. We pack all goods together, ensuring their safety, and send them in one parcel with a full set of documents. This is especially beneficial when ordering from several brands at the same time or when purchasing different categories of goods (clothing, shoes, accessories).
Yes, we make sure to check the quality of all About You products in our warehouse in Europe before shipping. The check includes: appearance of the product and packaging, completeness (presence of all elements, accessories, instructions, warranty cards), compliance with the description on the website (size, color, model, characteristics), checking for compliance with sizes (European sizes may differ from other standards), checking for defects or damage. For fashion products, we take particular care to check fit and quality, especially for premium brands. If we detect a defect or discrepancy, we take detailed photos and videos, contact the seller to resolve the issue (return, replacement) and inform you about the situation.
If an item does not match the description or size on About You, we will resolve the issue during the inspection phase at our warehouse in Europe. We take photos and videos of discrepancies and contact the seller to return or replace the product. About You has a time frame return policy, so if the seller agrees to the return, we return the item and receive a full refund. If a replacement is needed (eg a different size), we will arrange for a replacement item. If the seller refuses to return the item, we will use the About You buyer protection system to resolve the issue. After sending the goods to you, returns are possible only in warranty cases and in agreement with the seller.
Returning a product from About You is possible in two cases: before sending it to you - if we find a defect, discrepancy with the description or size in our warehouse in Europe, we will arrange a return to the seller through the About You returns system and a full refund; after receipt by you - return is possible only in warranty cases (defects, malfunctions) and by agreement with the seller. The usual reasons for returns (size, color did not fit, changed your mind) after shipment are not accepted, since the goods have already undergone customs clearance and delivery. We recommend that you carefully check the product description, size chart and reviews before ordering.
We provide the following guarantees: a guarantee of purchasing goods exactly according to your request (link, quantity, size, characteristics), a guarantee of working with European fashion brands in European languages, a guarantee of checking the quality of fashion goods and compliance with sizes in our warehouse in Europe before shipping, a guarantee of secure payment through local payment systems, a guarantee of consolidating all orders from different brands into one package to save on delivery, a guarantee of customs clearance and delivery to your address, a guarantee of solving problems with sellers through the buyer protection system About You. In case of problems, we take upon ourselves the resolution of issues with sellers and customs authorities.
The following payment methods are available for redemption from About You: bank transfer to our account (ruble, dollar, euro), bank cards (Visa, Mastercard, MIR), electronic wallets (UMoney, Qiwi, WebMoney), cryptocurrencies (as agreed). We accept payment in a currency convenient for you, and we transfer funds to sellers through local payment systems. All payments are secure and go through trusted channels. Some items may require prepayment as About You requires payment at checkout.
The commission for redemption services from About You depends on the cost of the product and the complexity of the order, usually ranging from 5% to 15% of the cost of the product. Discounts apply for large quantities and regular orders. The commission includes: purchasing goods through local payment systems, working with European fashion brands in European languages, checking the quality of fashion goods and size compliance in a warehouse in Europe, consolidating orders from different brands, customs clearance, organizing delivery. Delivery is paid separately depending on weight, volume and chosen method. We calculate the exact cost after receiving your application indicating the goods, quantity and size.
Advantages of working with OZTA to buy from About You: we work with European fashion brands in European languages without a language barrier, access to premium brands and exclusive collections, the use of personalized recommendations for choosing products, secure payment through local payment systems, checking the quality of all fashion products and size compliance in our warehouse in Europe before shipping, consolidation of all orders from different brands into one package to save on shipping, full customs clearance and delivery to your addresses, resolving all issues with sellers through the About You buyer protection system, transparent reporting at each stage of the order. We take care of all the hassles of shopping on About You so that you get the latest European fashion trends and premium brands quickly and safely.
Yes, our team works with European fashion brands on About You in European languages (English, German, French, etc.). We correspond with sellers, clarify order details, advise on sizes, resolve issues with returns and replacement of goods - all in European languages. This avoids language barriers and ensures that all order details are accurately understood, especially when working with sizes. You communicate with us in Russian, and we translate and communicate with sellers in European languages, ensuring full understanding on both sides. We also work with the About You support system in European languages to resolve issues.
We process redemption requests from About You within 1-2 business hours during business hours (Mon-Fri, 9:00-18:00 Moscow time). After receiving the application, we check the availability of goods, the possibility of delivery and calculate the cost (product price + commission + delivery), and send you an invoice for payment. After payment, the purchase of goods occurs within 1-3 business days. Urgent orders are processed with priority. The entire process from application to dispatch takes 10-25 days depending on the delivery method.