Loading
Clothing and footwear from El Corte Inglés
We help buy selected items from El Corte Inglés and agree delivery. We record colour, size and set contents before payment: an image does not replace a list of what is included in the order.
What you entrust to OZTA
You choose the product and approve the order terms. We handle the agreed purchase: communicating with the seller, agreeing the invoice, arranging payment and providing status updates. Sourcing, separate inspections and onward delivery are discussed according to your needs.
- 1
Product purchasing
We agree the selected product, option and quantity with the seller, and check their company and payment details and invoice. After your confirmation, we arrange payment and handle order correspondence. Arranging payment of this invoice is already included in the standard purchase-service fee.
- 2
Selection and advice
We will help find the required brand, select a size and compare with alternatives in other stores. Standalone sourcing is charged separately. The published package applies to China; for another market or an extended brief, we will prepare an estimate before work begins.
Supplier search scope and price - 3
Product inspection
We agree on inspection of packaging and contents on receipt. For expert authentication, we separately define the provider, scope and cost.
- 4
Arrange delivery
We select a delivery method from Spain; timing and route are provided after checking the order.
- 5
Import documents
We will clarify the documents and import charges required for your product in the destination country. Clearance costs will be shown separately in the estimate.
- 6
Order status
A paid order has a responsible coordinator. We agree on a communication channel and pass on confirmed status updates from the seller and contractors. If conditions change, we explain why and discuss the next step; tracking depends on the carrier.
Order assistance
We check the product, seller, payment and delivery from El Corte Inglés before ordering.
We check the payment method
We select an available payment method in Spain and check restrictions for the specific order before checkout.
We clarify seller terms
We translate the product description and size chart, and explain returns terms.
Consolidate purchases
If the goods can be stored and transported together, we agree consolidation at one warehouse and compare the total shipment cost.
Fixed euro exchange rate
Before payment, we show the product cost, fee and known external expenses. If the calculation depends on weight or documents, we state these conditions separately.
Order status support
For the specific goods, we check the available route, documents and import restrictions.
Inspection and returns
Before purchase, we check returns rules for the selected goods. Availability and expenses depend on category, seller and order stage.
El Corte Inglés: the exact product option
For an El Corte Inglés order, save the link with the selected colour, size or configuration. Check set contents: an image does not replace a product list.
elcorteingles.es(opens in a new tab)- Country
- Spain
Choose clothing size using the specific brand's measurements.
For perfumes and cosmetics, specify volume, concentration or shade without abbreviations.
How your order proceeds
We first establish the product and purchase terms, then agree the estimate and the steps after purchase. You decide before paying for each stage; product substitutions or budget changes require separate approval.
Link or item number
Send a link or item number. If you have no link, photos and a description are sufficient; specify the option and quantity you need.
Seller and availability
We will clarify availability, included items, condition and shipping from the seller. We will discuss any differences from your request before purchase.
Region and restrictions
We will check whether the product can be purchased and shipped to your country, and which documents and packaging are required.
Price before payment
We will show the product price, delivery to the first warehouse, the OZTA fee and known subsequent costs. We will identify amounts that still depend on weighing, measurement or an external quote. Purchasing begins after your approval and payment for the relevant stage.
From purchase to shipment
After agreement, we arrange the purchase, communicate with the seller and provide updates. Only the agreed checks and packaging are carried out before onward shipment. We record the procedure for discrepancies or returns in advance.
Purchasing, quality inspection and transport involve different work. We record what is included in the order, who performs individual actions and which documents you will receive. Returns depend on the seller, stage of fulfilment and agreed terms.
How to calculate the purchase-on-behalf fee
We use the agreed goods price from the seller and apply the rate from the table. Delivery is not part of the fee calculation.
Rate by product price
Minimum OZTA purchasing fee: $20
- Less than $1,000
- 10%
- From $1,000, but less than $5,000
- 9%
- From $5,000, but less than $10,000
- 8%
- From $10,000, but less than $20,000
- 7%
- From $20,000
- 6%
The minimum OZTA purchasing fee is $20. For example: goods at $50 + fee of $20 = $70, excluding delivery, import costs, insurance and bank costs.
Fee calculation example
- Seller's goods price
- $2 000
- OZTA fee
- $180
- $2 000 × 9% = $180
- Goods + fee
- $2 180
This covers only the goods and fee. Seller delivery and onward freight, import charges, insurance, banking and foreign-exchange costs are separate.
What the fee includes
- One seller, up to 10 agreed items and one planned shipment.
- Checking company and payment details and purchasing terms, and agreeing the seller’s invoice.
- Payment of the seller’s invoice is already included in the fee; we do not charge a second percentage for it.
- Seller communication, order statuses and OZTA report.
What is paid separately
- Seller delivery to our warehouse and onward transport.
- Import charges, insurance and warehouse operations, when needed.
- Bank and foreign-exchange costs, and any additional work after agreement.
If additional contractor work is needed
For additional work: the provider’s price + 10% for OZTA, with a minimum OZTA coordination fee of $20 per agreed assignment. If coordination is already included in a paid package, there is no second fee. Samples and their delivery are paid separately. We do not apply this percentage to government charges, import taxes or the insurance premium.
What people order from El Corte Inglés
Specify the link, required option and quantity. For a set, we separately check which items the price includes.
Fashion and footwear
Spanish and global brands. Loewe, Massimo Dutti, Hugo Boss, Michael Kors. European sizing.
Coats, bags, footwear, accessories
Fragrances and cosmetics
Specify the exact name, volume, concentration or shade; for a gift set, check the contents.
Perfumes, skincare, gift sets
Electronics
Apple, Samsung and Sony: we check the European version, documents and price using the specific listing.
iPhone, iPad, headphones, smartwatches
Home and interiors
Zara Home, bedding, tableware and decor. Spanish style and quality.
Textiles, candles, tableware, kitchen utensils
Children's products
For children's clothing, footwear and toys, we check size, material, age rating and available documents.
Children's clothing, pushchairs, toys, school supplies
Gourmet food
Spanish ham, olive oil, wine and chocolate. Delicacies unavailable in your country.
Ibérico ham, olive oil, turrones, wine
How we deliver from El Corte Inglés
Calculation requires the goods, weight, dimensions and delivery address.
Air freight
We consider air delivery after checking product category, weight, packaging and carrier restrictions.
Road freight
Road delivery may suit a large or heavy order; price and timing are calculated from route and cargo details.
Order consolidation
Purchases from different department-store sections can be collected at a European warehouse. Handling and combined shipment are agreed before consolidation.
Careful packaging
We agree protection requirements for glass, bottles and other fragile goods with the warehouse and carrier before shipment.
Insurance on request
Insurance for luxury goods is calculated separately under agreed terms.
Domestic delivery
Collection, courier or freight carrier delivery.
What is important to know before ordering
Answers about checking the product, seller, payment and delivery from El Corte Inglés.
Can the product be returned?
Before dispatch, we check the available return procedure under the seller's rules; after receipt, the procedure depends on the country and transaction terms.
Is everything authentic?
We check the seller, listing and available documents; we do not claim a universal authenticity guarantee without evidence.
What is best to buy from El Corte Inglés?
Send a link to perfume, cosmetics, clothing or a device. We will check the seller, regional terms, transport restrictions and full cost of the specific product.
Is there a loyalty programme?
Eligibility for a loyalty programme, store card or promotion depends on the account, product and offer terms. We include only a confirmed discount in the calculation.
Why use El Corte Inglés if there is Zalando?
Stores should be compared using the same model. We consider the seller, product variant, price, stock, returns and delivery. Send links to both offers, and we will show the differences in the calculation.
How can I order a product from El Corte Inglés through OZTA?
Send a link, the required option, quantity and destination city. We will clarify availability and the seller's terms, prepare an estimate and explain the returns policy. We begin purchasing after your agreement and payment.
Can a legal entity pay for an order by bank transfer?
Yes. A company can pay an agreed OZTA order by bank transfer against an invoice. We agree on the currency, bank details and order documents before payment.
Other European stores
We will compare platforms by product, seller, shipping terms and purchasing availability.
Calculate the purchase cost
Send a link, the selected option, quantity and destination city. We will clarify the details with the seller and prepare an estimate. If the order is unavailable, we will tell you before payment.
Tell us about the task