Buying goods from ZOZOTOWN - Japanese fashion, 9000+ brands, 1+ million products
ZOZOTOWN is the largest fashion e-commerce marketplace in Japan, specializing in fashion and style. Features: 9000+ brands and 1+ million products, focus exclusively on fashion categories, Japanese fashion, current trends, quality products. Assortment: clothing, shoes, accessories, cosmetics. OZTA helps to buy goods on ZOZOTOWN, organizes payment for goods by an agent (through local payment systems), checks the quality of fashion goods in the warehouse and delivers them with customs clearance to different countries.
- We work with Japanese fashion brands in Japanese
- Payment for goods by an agent - secure payments through local payment systems
- Checking the quality of fashion products and sizing before shipping
- Fast consolidation of orders from different brands and delivery
https://zozo.jp
Japanese fashion
Search for products...
Popular categories
Fashion
¥2,980
Streetwear
¥1,980
Accessories
¥980
Platform Features
Japanese fashion
Trends
Style
9K+
Brands
1M+
Products
№1
in Japan
ZOZOTOWN - fashion marketplace in Japan
ZOZOTOWN (ゾゾタウン) is the largest fashion e-commerce marketplace in Japan, launched in 2004. Unites more than 9,000 brands in more than 1,600 stores.
Specialization: Japanese fashion, women's and men's clothing, shoes, accessories, cosmetics, luxury brands
Geography
Japan
Type
B2C Fashion Marketplace
Categories
More than 9000 brands
Payment
Cards, bank transfers
What is important to know about the platform
Brands
9000+
brands
ZOZOTOWN brings together more than 9,000 brands in more than 1,600 stores, offering more than 1 million products. Wide selection of Japanese and international fashion.
- Japanese brands: unique Japanese fashion
- International brands: popular international brands
- Luxury brands: premium segment with a guarantee of authenticity
Japanese fashion
1M+
goods
ZOZOTOWN specializes in Japanese fashion, offering the latest J-fashion trends. The platform is known for high quality products and current trends.
- J-fashion: current trends in Japanese fashion
- High quality: All products meet Japanese standards
- Relevance: the latest trends in Japanese fashion
Pricing
up to 35%
cheaper
Prices at ZOZOTOWN are often lower than in regular stores, especially for Japanese brands. Regular promotions and sales.
- Japanese brands: often 30-35% cheaper than retail stores
- International brands: competitive prices with regular sales
- Seasonal discounts: up to 70% at the end of the season
Assortment
1600+
shops
More than 1,600 stores offer more than 1 million products: women's and men's clothing, shoes, accessories, cosmetics and luxury brands.
- Women's fashion: clothes, shoes, accessories
- Men's fashion: clothes, shoes, accessories
- Cosmetics: Japanese cosmetics J-beauty
- Luxury: luxury brands and products
What is most often purchased on ZOZOTOWN
The most popular product categories among our clients
Women's clothing
Men's clothing
Shoes
Accessories
Cosmetics
Bags
Watch
Decorations
Luxury brands
Sportswear
Why is it difficult to buy directly?
Typical difficulties when purchasing on ZOZOTOWN and how OZTA solves them
Typical problems
- Language barrier - the entire interface and communication with sellers is only in Japanese
- Payment difficulties - requires a Japanese bank account or card with international payments
- Shipping Issues - Many sellers do not ship outside of Japan
- Risk of getting defective - there is no way to check the goods before shipping
- Complex returns - returning a defective product requires knowledge of the language and procedures
OZTA Solutions
- We work in Japanese - our specialists are fluent in the language and communicate with sellers
- Convenient payment - pay in any convenient way, we will transfer the funds to the seller
- Delivery to any location - we will organize delivery from Japan to your country with parcel consolidation
- Checking the product - we check the quality, completeness and compliance with the description
- Return guarantee - we resolve all issues with sellers and arrange returns if necessary
What do you get with OZTA
Full cycle of agent buyout with ZOZOTOWN
Agent buyout
We buy goods on your behalf and communicate with sellers in Japanese
- Search and select products according to your parameters
- Negotiations with sellers in Japanese
- Control of delivery times from the seller’s warehouse
Quality check
We check the goods before sending: quality, completeness, compliance
- Detailed check for marriage and defects
- Checking the completeness and compliance with the description
- Photo and video report upon request
Secure payment
Pay in a convenient way, we will transfer the funds to the seller
- Payment in a convenient currency (RUB, USD, EUR, KGS)
- Transfer of funds to the seller through local payment systems
- Transparent calculation of commission and rate
Consolidation
We combine several orders into one package to save on shipping costs
- Free storage up to 60 days in warehouse
- Combining orders from different sellers
- Save up to 70% on shipping costs
Delivery
We will arrange delivery from Japan to your country in a convenient way
- Choosing the optimal delivery method
- Turnkey customs clearance
- Parcel tracking at all stages
Guarantee
We resolve all issues with sellers and arrange returns if necessary.
- Return guarantee if defective or non-conforming
- Resolving disputes with sellers in Japanese
- Compensation for loss or damage to cargo
How does the ransom work?
Simple process from application to receipt of goods
1
Bid
Send us links to products from ZOZOTOWN or describe what you need to find
2
Check and calculation
We check availability from the seller, clarify details, calculate the cost
3
Ransom
After payment, we buy the goods and communicate with the sellers in Japanese
4
Product check
The product arrives at our warehouse in Japan, we check the quality and completeness
5
Delivery
We consolidate orders and send them to you using a convenient delivery method.
Frequently Asked Questions
Answers to popular questions about purchasing goods from ZOZOTOWN
ZOZOTOWN is the largest fashion e-commerce marketplace in Japan, specializing in fashion and style. The platform brings together more than 9,000 brands and offers more than 1 million products. Unlike universal marketplaces (Rakuten Ichiba, Amazon Japan), ZOZOTOWN focuses exclusively on fashion categories: clothing, shoes, accessories, cosmetics. The platform is especially popular among lovers of Japanese fashion, streetwear and current trends. ZOZOTOWN is known for current trends and quality products from Japanese and international fashion brands.
The following categories are especially popular on ZOZOTOWN: Japanese fashion and clothing (from Japanese brands, current trends), streetwear (sneakers, sportswear, accessories), shoes and accessories (bags, shoes, hats), cosmetics and perfumes (Japanese cosmetics, care products), beauty and style products. The platform is especially beneficial for purchasing Japanese fashion and streetwear, as it offers a wide selection of current trends and quality products from more than 9,000 brands.
Features of purchasing on ZOZOTOWN: specialization in fashion and style (fashion categories: clothing, shoes, accessories, cosmetics), more than 9,000 brands on one platform, more than 1 million products, current trends and quality products, work primarily in Japanese (language knowledge or agent purchase required), purchase from 1 item (no minimum quantity required), various brands (Japanese and international fashion brands), rating system and reviews to select quality products, the possibility of returning within a certain period for most products, various payment methods (local payment systems, bank cards), delivery mainly within Japan (an agent is required for international delivery).
The redemption process with ZOZOTOWN includes: you send a link to the product and indicate the quantity and size, we check the availability of the product and the possibility of delivery, calculate the cost (product price + commission + delivery), you pay for the order, we buy the goods on your behalf through local payment systems, receive the goods at our warehouse in Japan, check the quality of fashion goods and sizing, make a photo report, consolidate with other orders and send them to you with customs clearance. The entire process takes 12-28 days depending on the shipping method.
To purchase goods from ZOZOTOWN, special documents are usually not required. All you need to do is provide a link to the product, quantity, size and your contact information. During customs clearance, we will prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (if necessary for children's goods), documents for customs clearance. Some categories of goods may require additional certificates, which we will help you obtain.
No, we can only purchase items that the seller has in stock at the time of placing the order. If an item is out of stock, we will notify you and offer alternatives from other brands or similar products. Some products may be available for pre-order, in which case we can place the order, but delivery will occur after the product goes on sale. We recommend checking product availability and sizes before placing your order as popular fashion items may run out quickly.
We provide complete information about the status of your order at every stage: confirmation of the application and calculation of the cost, purchase of the goods on ZOZOTOWN, receipt of the goods at our warehouse in Japan, checking the quality of fashion goods and size compliance, photo report, sending by international delivery with a track number, customs clearance and delivery to you. You receive notifications at every stage and can track your parcel using the track number after dispatch. We can also provide a tracking number from ZOZOTOWN to track delivery to our warehouse.
At ZOZOTOWN, sizes may differ from European and American standards. Japanese sizes tend to be smaller, so it is recommended to size 1-2 sizes larger than your usual size. We help with sizing, advising on Japanese sizes and specific brand sizes. When checking an item in our warehouse, we check for sizing and inform you if the size is not as expected. We recommend that you carefully check the size chart on the product page and reviews from other customers before ordering, especially since Japanese sizes may differ from European sizes.
Japanese fashion trends are especially popular at ZOZOTOWN: minimalist style (clean lines, neutral colors), streetwear (sneakers, sportswear, accessories), Japanese cosmetics and beauty products, accessories and shoes from Japanese brands, oversize style (loose clothing). The platform is known for current trends and quality products from more than 9,000 brands. We help you find current trends and quality products by advising on Japanese fashion and style.
Delivery from Japan from ZOZOTOWN takes an average of 12-28 days: 3-7 days for purchase of goods and delivery to our warehouse in Japan, 9-21 days for international delivery, depending on the chosen method and destination country. Express delivery (DHL, FedEx) takes 9-14 days, regular air delivery - 14-21 days, sea delivery for large shipments - 21-28 days. For small shipments, air delivery is usually used.
Several delivery methods are available from Japan: express delivery (DHL, FedEx, UPS) - 9-14 days, fast and reliable, suitable for small quantities and urgent orders; regular air delivery - 14-21 days, optimal in terms of price and speed; sea delivery - 21-28 days, most profitable for large shipments and heavy goods (saving up to 50-70% compared to air). We will help you choose the optimal delivery method depending on the weight, volume, cost and urgency of your order.
Customs clearance of goods from Japan occurs automatically upon international delivery. We prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (if necessary for children's goods). Depending on the product category and destination country, different customs duties and VAT may apply. Fashion products generally do not require special certifications. We inform you in advance about possible customs payments and help to minimize them through the correct execution of documents.
Yes, we consolidate all your orders from different brands on ZOZOTOWN in our warehouse in Japan into one package. This allows you to save a lot on shipping since you pay for one package instead of several. Consolidation takes 1-3 days after receiving all goods at the warehouse. We pack all goods together, ensuring their safety, and send them in one parcel with a full set of documents. This is especially beneficial when ordering from several brands at the same time or when purchasing different categories of goods (clothing, shoes, accessories).
Yes, we make sure to check the quality of all ZOZOTOWN products in our Japan warehouse before shipping. The check includes: appearance of the product and packaging, completeness (presence of all elements, accessories, instructions), compliance with the description on the website (size, color, model, characteristics), checking for size compliance (Japanese sizes may differ from European ones), checking for defects or damage. For fashion products, we check sizing and quality especially carefully. If we detect a defect or discrepancy, we take detailed photos and videos, contact the seller to resolve the issue (return, replacement) and inform you about the situation.
If the product does not match the description or size on ZOZOTOWN, we will resolve the issue during the inspection stage at our warehouse in Japan. We take photos and videos of discrepancies and contact the seller to return or replace the product. ZOZOTOWN has a return policy within a certain period, so if the seller agrees to the return, we return the product and receive a full refund. If a replacement is needed (eg a different size), we will arrange for a replacement item. If the seller refuses to return, we will use the ZOZOTOWN buyer protection system to resolve the issue. After sending the goods to you, returns are possible only in warranty cases and in agreement with the seller.
Returning goods from ZOZOTOWN is possible in two cases: before shipping to you - if we find a defect, discrepancy with the description or size in our warehouse in Japan, we will arrange a return to the seller through the ZOZOTOWN returns system and a full refund; after receipt by you - return is possible only in warranty cases (defects, malfunctions) and by agreement with the seller. The usual reasons for returns (size, color did not fit, changed your mind) after shipment are not accepted, since the goods have already undergone customs clearance and delivery. We recommend that you carefully check the product description, size chart and reviews before ordering, especially since Japanese sizes may differ from European sizes.
We provide the following guarantees: a guarantee of purchasing goods exactly according to your request (link, quantity, size, characteristics), a guarantee of working with Japanese fashion brands in Japanese, a guarantee of checking the quality of fashion goods and compliance with sizes in our warehouse in Japan before shipping, a guarantee of secure payment through local payment systems, a guarantee of consolidating all orders from different brands into one package to save on delivery, a guarantee of customs clearance and delivery to your address, a guarantee of solving problems with sellers through a security system ZOZOTOWN buyers. In case of problems, we take upon ourselves the resolution of issues with sellers and customs authorities.
The following payment methods are available for redemption from ZOZOTOWN: bank transfer to our account (ruble, dollar, euro, yen), bank cards (Visa, Mastercard, MIR), electronic wallets (UMoney, Qiwi, WebMoney), cryptocurrencies (as agreed). We accept payment in a currency convenient for you, and we transfer funds to sellers through local payment systems. All payments are secure and go through trusted channels. Some items may require prepayment as ZOZOTOWN requires payment at checkout.
The commission for redemption services from ZOZOTOWN depends on the cost of the goods and the complexity of the order, usually ranging from 5% to 15% of the cost of the goods. Discounts apply for large quantities and regular orders. The commission includes: purchasing goods through local payment systems, working with Japanese fashion brands in Japanese, checking the quality of fashion goods and compliance with sizes in a warehouse in Japan, consolidating orders from different brands, customs clearance, and organizing delivery. Delivery is paid separately depending on weight, volume and chosen method. We calculate the exact cost after receiving your application indicating the goods, quantity and size.
Advantages of working with OZTA to buy from ZOZOTOWN: we work with Japanese fashion brands in Japanese without a language barrier, consultations on Japanese sizes and sizes of specific brands, secure payment through local payment systems, checking the quality of all fashion products and size compliance in our warehouse in Japan before shipping, consolidation of all orders from different brands into one package to save on delivery, full customs clearance and delivery to your address, solution all issues with sellers through the ZOZOTOWN buyer protection system, transparent reporting at each stage of the order. We take care of all the hassles of shopping on ZOZOTOWN so that you get the latest trends in Japanese fashion and streetwear quickly and safely.
Yes, our team works with Japanese fashion brands on ZOZOTOWN in Japanese. We correspond with sellers, clarify order details, advise on sizes, resolve issues with returns and replacement of goods - all in Japanese. This avoids language barriers and ensures that all order details are accurately understood, especially when working with Japanese sizes. You communicate with us in Russian, and we translate and communicate with sellers in Japanese, ensuring full understanding on both sides. We also work with ZOZOTOWN's support system in Japanese to resolve issues.
We process applications for redemption from ZOZOTOWN within 1-2 business hours during business hours (Mon-Fri, 9:00-18:00 Moscow time). After receiving the application, we check the availability of goods, the possibility of delivery and calculate the cost (product price + commission + delivery), and send you an invoice for payment. After payment, the purchase of goods occurs within 1-3 business days. Urgent orders are processed with priority. The entire process from application to dispatch takes 12-28 days depending on the delivery method.