ZOZOTOWN
Order with ZOZOTOWN. Japanese fashion without borders
8,500+ brands, 10M+ users. The largest fashion marketplace in Japan - streetwear, designer items and exclusive collaborations. We will buy and deliver.
from 4%
redemption fee
14–25 d
delivery times
from $20
minimum order
100%
payment guarantee
About the platform
ZOZOTOWN - the main fashion platform in Japan
Launched in 2004 by Start Today (now ZOZO Inc.). More than 8,500 brands - from Comme des Garçons and Sacai to UNIQLO and GU. ZOZOTOWN is known for its ZOZOSUIT technology: 3D body scanning for a perfect fit. Annual revenue exceeds $3 billion.
- country
- Japan
- currency
- Yen (JPY/¥)
- language
- Japanese
- payment
- Credit cards / PayPay / NP後払い
- sellers
- 8,500+ brands
- founded
- 2004
Exclusive collaborations - ZOZOTOWN × designers not found anywhere else
ZOZOSUIT - 3D sizing technology, minimum returns
From streetwear to haute couture - all Japanese fashion in one place
ZOZO Sale - discounts up to 90% on past collections, 4 times a year
Services OZTA
What we do for shopping on ZOZOTOWN
Full cycle: from purchase to delivery to you.
Redemption of goods
We will pay with a Japanese card. ZOZOTOWN only accepts local payment methods - we will resolve this issue.
Search and selection
We will select the item you need, convert the size chart and fabric composition. We will help you choose between analogues.
Warehouse check
We will take a photo of the item, check the size on the tag and check for defects before shipping.
Delivery
Air delivery from Japan - 14–25 days. We fold clothes carefully and protect shoes from deformation.
Customs clearance
We will prepare the documents and calculate the fee in advance. No unexpected payments.
Tracking
Parcel status at every stage - from the warehouse in Japan to your address.
Advantages
Why order through us
ZOZOTOWN does not ship outside of Japan. Most of the brands on the site are not available in international stores. We are your gateway to Japanese fashion.
Access to 8,500+ brands
ZOZOTOWN sells only in Japan. We buy local and ship to you.
Help with Japanese sizes
The Japanese size chart is different from the European one. We will translate and select the correct size.
Limited collections
ZOZOTOWN-exclusives and collaborations with designers - we will buy them on the day of release.
Consolidation of orders
Ordered from 5 brands? We will collect everything in a warehouse in Japan and send it in one parcel.
Hunting for sales
ZOZO Sale - discounts up to 90%. We monitor promotions and inform you about the best offers.
We know Japanese fashion
We understand brands, seasonal collections and features of Japanese style.
Product categories
What to order from ZOZOTOWN
Japanese fashion is not only minimalism. There is everything here: from avant-garde to classic.
Streetwear and casual
Japanese streetwear is a separate universe. Multi-layering, oversized, unique prints.
BAPE, Human Made, WTAPS, Neighborhood, sacai
Designer clothes
Avant-garde and deconstructivism are Japanese designers who are changing fashion.
Comme des Garçons, Yohji Yamamoto, Issey Miyake, UNDERCOVER
Shoes and sneakers
Japan-exclusive colors and collaborations. They often do not go outside of Japan.
Asics Japan, Mizuno, New Balance Japan, Nike JP
Accessories and bags
Japanese leather goods, jewelry and handmade bags.
Porter, Master-Piece, visvim, Chrome Hearts Japan
Basic clothing
UNIQLO +J, GU, MUJI are Japanese bases that beat the mass market in quality.
UNIQLO limited editions, GU, nano universe, GLOBAL WORK
Cosmetics and care
A separate section of ZOZOCOSME - Japanese beauty brands and exclusive sets.
SUQQU, RMK, THREE, Shiseido Limited
Delivery
How we deliver from ZOZOTOWN
From Japan to you - carefully and on time.
Air – 14–25 days
Standard route for clothing and accessories. Optimal for price and speed.
Express – 7–12 days
For urgent orders and limited items. Priority processing surcharge.
Consolidation in warehouse
We are accumulating orders from different ZOZOTOWN brands in our warehouse. We ship when ready.
Neat packaging
We fold clothes without creases and protect shoes from deformation. We save the tags.
Cargo insurance
For designer items and expensive orders - insurance against loss. 1% of the cost.
Full tracking
Track number from the warehouse in Japan to your door. The status is updated at each stage.
How does this work
Four steps - from application to result
A personal manager accompanies the task from the first request to completion.
- 01
Bid
Describe the task: what needs to be bought, paid for, or delivered. We will answer within an hour.
1 hour - 02
Calculation
We will calculate the cost, terms and commission. Everything in one offer, no hidden extras.
1 day - 03
Payment
Transfer to us - we pay the supplier or service from a local account on the same day.
1 day - 04
Execution
Redemption, replenishment or delivery - depends on the task. Tracking at every stage.
from 1 hour
Barriers
Typical difficulties with ZOZOTOWN
The site is focused only on the Japanese market - but we bypass all restrictions.
Typical problems
ZOZOTOWN does not accept orders from outside Japan. The site blocks foreign IPs.
Payment only with Japanese cards and local payment systems.
Japanese sizes are different from international sizes. S in Japan = XS in Europe.
Fabric composition, care instructions - everything is in Japanese. Auto translation is confusing.
Returns can only be made to a Japanese address within 7 days.
Solutions OZTA
We buy from a Japanese account and IP. For ZOZOTOWN, we are ordinary local customers.
We pay with a Japanese card. You pay us in a convenient currency.
We translate the size chart and check the measurements. If necessary, we request exact measurements.
We will translate the description, composition and care. If something is unclear, we’ll check with the brand.
We check the item in a warehouse in Japan. If the size does not fit, we will return it before international shipping.
Lifehacks
Tips for shopping on ZOZOTOWN
How to get the best things at the best prices.
Sales
ZOZO Sale - discounts up to 90%
Major sales take place in January, July and November. Limited items are sold out within hours - we'll warn you in advance.
Dimensions
Check measurements, not letters
Japanese M ≠ European M. ZOZOTOWN shows exact measurements in cm - use them as a guide, not S/M/L.
New items
New collections - on Tuesdays
Brands on ZOZOTOWN update their range at the beginning of the week. The best sizes are sold out in a couple of days.
Saving
ZOZO coupons - real discount
ZOZOTOWN regularly gives out coupons worth ¥500-2000. We track and apply them to your orders.
FAQ
Frequently Asked Questions
Frequently asked questions about orders from ZOZOTOWN through OZTA.
What is the minimum order?
How long does delivery take?
How not to make a mistake with the size?
What if the size doesn't fit?
What brands are there on ZOZOTOWN?
How to pay?
Similar platforms
Other sites with Japanese and Asian fashion
We work with all major marketplaces in Asia.
