Buying goods from Mercari - used goods, rare finds
Mercari is the largest Japanese C2C marketplace for buying and selling used goods. Features: Specializing in pre-owned items from private sellers, allowing you to find rare, collectible and branded items at great prices, millions of items from private sellers. OZTA helps to buy goods on Mercari, organizes payment for goods by an agent (through local payment systems), checking the condition of used goods in the warehouse and delivery with customs clearance to different countries.
- We work with Japanese sellers in Japanese
- Payment for goods by an agent - secure payments through local payment systems
- Checking the condition of used goods before shipping
- Quick consolidation of orders from different sellers
https://mercari.com
Japanese marketplace
Search for products...
Popular categories
Fashion
Electronics
Accessories
NEW
Fashion
¥1,980
Electronics
¥5,980
Accessories
¥980
Platform Features
Japanese market
Used goods
Community
16M+
Users
100M+
Products
№1
in Japan
Mercari - C2C marketplace for used goods
Mercari (メルカリ) is the largest Japanese C2C marketplace for buying and selling used goods. Launched in 2013, it has over 16 million monthly active users.
Specialization: second-hand goods, C2C trade, convenient mobile application
Geography
Japan, USA, UK
Type
C2C Marketplace
Categories
More than 50
Payment
Cards, PayPal, Apple Pay
What is important to know about the platform
Used goods
up to 70%
cheaper
Mercari specializes in used goods that cost significantly less than new but are in good condition.
- Significant savings: up to 70% cheaper than new products
- Good Condition: Items are in good condition
- Condition Check: Description of the condition of the item before purchase
Mobile application
#1
in Japan
Mercari offers a convenient mobile application for selling and buying products. Most transactions happen through the app.
- User-friendly app: easy to use
- Quick sale: selling products in a few minutes
- Notifications: notifications about new offers and messages
Pricing
up to 70%
cheaper
Used items on Mercari are significantly cheaper than new ones, but are in good condition. Prices are formed based on supply and demand.
- Market price: price depends on supply and demand
- Negotiations: possibility of price negotiations
- Savings: Significant savings compared to new products
Assortment
16M+
users
With over 16 million monthly active users, they offer a wide range of used products, from clothing and electronics to cosmetics and home appliances.
- Clothes: used clothes in good condition
- Electronics: equipment and gadgets
- Cosmetics: cosmetics and care products
- Household appliances: home appliances
What are the most popular items purchased on Mercari?
The most popular product categories among our clients
Women's clothing
Men's clothing
Shoes
Bags and backpacks
Electronics
Figures and collections
Toys
Cosmetics
Household goods
Household appliances
Books
Accessories
Why is it difficult to buy directly?
Typical difficulties when buying on Mercari and how OZTA solves them
Typical problems
- Language barrier - the entire interface and communication with sellers is only in Japanese
- Difficulties with payment - a Japanese bank card or local payment systems are required
- Shipping Issues - Many sellers do not ship outside of Japan
- Risk of getting defective - there is no way to check the goods before shipping, especially for used goods
- Complex returns - returning a defective product requires knowledge of the platform's language and procedures
OZTA Solutions
- We work in Japanese - our specialists are fluent in the language and communicate with sellers
- Convenient payment - pay in any convenient way, we will transfer the funds to the seller
- Delivery to any location - we will organize delivery from Japan to your country with parcel consolidation
- Product check - we check the quality, completeness and compliance with the description before shipping
- Return guarantee - we resolve all issues with sellers and arrange returns if necessary
What do you get with OZTA
Full cycle of agency buyout with Mercari
Agent buyout
We buy goods on your behalf and communicate with sellers in Japanese
- Search and select products according to your parameters
- Negotiations with sellers in Japanese
- Control of delivery times from the seller’s warehouse
Quality check
We check the goods before sending: quality, completeness, compliance
- Detailed check for marriage and defects
- Checking the completeness and compliance with the description
- Photo and video report upon request
Secure payment
Pay in a convenient way, we will transfer the funds to the seller
- Payment in a convenient currency (RUB, USD, EUR, KGS)
- Transfer of funds to the seller through local payment systems
- Transparent calculation of commission and rate
Consolidation
We combine several orders into one package to save on shipping costs
- Free storage up to 60 days in warehouse
- Combining orders from different sellers
- Save up to 70% on shipping costs
Delivery
We will arrange delivery from Japan to your country in a convenient way
- Choosing the optimal delivery method
- Turnkey customs clearance
- Parcel tracking at all stages
Guarantee
We resolve all issues with sellers and arrange returns if necessary.
- Return guarantee if defective or non-conforming
- Resolving disputes with sellers in Japanese
- Compensation for loss or damage to cargo
How does the ransom work?
Simple process from application to receipt of goods
1
Bid
Send us links to products from Mercari or describe what you need to find
2
Check and calculation
We check availability from the seller, clarify details, calculate the cost
3
Ransom
After payment, we buy the goods and communicate with the sellers in Japanese
4
Product check
The product arrives at our warehouse in Japan, we check the quality and completeness
5
Delivery
We consolidate orders and send them to you using a convenient delivery method.
Frequently Asked Questions
Answers to popular questions about redeeming goods with Mercari
Mercari is Japan's largest C2C marketplace for buying and selling used goods. Unlike Rakuten Ichiba (a one-stop marketplace for new items from sellers) and Amazon Japan (new items from sellers), Mercari specializes in used items from individuals. The platform is convenient for searching for rare, collectible and branded goods at competitive prices. Mercari is especially popular among shoppers looking for second-hand items, hard-to-find items, or looking to save money on brand name items.
Categories that are especially popular on Mercari are: electronics and technology (used smartphones, laptops, tablets, game consoles), clothing and shoes (branded clothing, used items, unique goods), collectibles (anime, manga, figurines, games), beauty and health products (Japanese cosmetics, care products), home and kitchen products, sporting goods, toys and children's products. The platform is especially beneficial for purchasing second-hand goods, rare finds and collectibles, as it allows you to find unique items at competitive prices.
Features of purchasing on Mercari: specialization in used goods from individuals (C2C trading), the ability to find rare, collectible and branded goods at competitive prices, work primarily in Japanese (language knowledge or agent purchase required), purchase from 1 unit of goods (no minimum quantity required), various sellers (individuals selling used goods), a ratings and reviews system to select reliable sellers, the ability to return within a certain period for most goods, various payment methods (local payment systems, bank cards), delivery mainly within Japan (an agent is required for international delivery), checking the condition of goods before purchase.
The redemption process with Mercari includes: you send a link to the product and indicate the quantity, we check the availability of the product and condition (for used goods), calculate the cost (product price + commission + shipping), you pay for the order, we buy the goods on your behalf through local payment systems, receive the goods at our warehouse in Japan, check the condition of used goods and compliance with the description, make a photo report, consolidate with other orders and send to you with customs clearance. The entire process takes 12-28 days depending on the shipping method.
To redeem goods from Mercari, special documents are usually not required. All you need to do is provide a link to the product, quantity and your contact information. During customs clearance, we will prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (for electronics, children's goods, if necessary), documents for customs clearance. Some categories of goods may require additional certificates, which we will help you obtain.
No, we can only purchase items that the seller has in stock at the time of placing the order. If an item is out of stock, we will notify you and offer alternatives from other sellers or similar items. Some products may be available for pre-order, in which case we can place the order, but delivery will occur after the product goes on sale. We recommend checking product availability before placing your order, as popular items (especially rare and collectible items) may run out quickly.
We provide complete information about the status of your order at every stage: confirmation of the application and calculation of the cost, purchase of goods on Mercari, receipt of goods at our warehouse in Japan, checking the condition of used goods and compliance with the description, photo report, sending by international delivery with a track number, customs clearance and delivery to you. You receive notifications at every stage and can track your parcel using the track number after dispatch. We can also provide a tracking number from Mercari to track delivery to our warehouse.
On Mercari, sellers indicate the condition of the product (new, like new, good condition, fair condition, etc.). We additionally check the condition of used goods in our warehouse in Japan before shipping: appearance of the goods and packaging, completeness (presence of all elements, accessories, instructions), compliance with the condition description on the website, functionality of electronic devices (if possible), checking for defects or damage. For pre-owned items, we take particular care to check the condition description as private sellers may not accurately describe the condition of items. If a discrepancy is detected, we take detailed photos and videos and contact the seller to resolve the issue.
Delivery from Japan with Mercari takes an average of 12-28 days: 3-7 days for purchase of goods and delivery to our warehouse in Japan, 9-21 days for international delivery, depending on the chosen method and destination country. Express delivery (DHL, FedEx) takes 9-14 days, regular air delivery - 14-21 days, sea delivery for large shipments - 21-28 days. For small shipments, air delivery is usually used.
Several delivery methods are available from Japan: express delivery (DHL, FedEx, UPS) - 9-14 days, fast and reliable, suitable for small quantities and urgent orders; regular air delivery - 14-21 days, optimal in terms of price and speed; sea delivery - 21-28 days, most profitable for large shipments and heavy goods (saving up to 50-70% compared to air). We will help you choose the optimal delivery method depending on the weight, volume, cost and urgency of your order.
Customs clearance of goods from Japan occurs automatically upon international delivery. We prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (if necessary for electronics, children's goods). Depending on the product category and destination country, different customs duties and VAT may apply. For used goods, customs duties are calculated based on the actual value of the goods. We inform you in advance about possible customs payments and help to minimize them through the correct execution of documents.
Yes, we will consolidate all your orders from different sellers on Mercari in our warehouse in Japan into one package. This allows you to save a lot on shipping since you pay for one package instead of several. Consolidation takes 1-3 days after receiving all goods at the warehouse. We pack all goods together, ensuring their safety, and send them in one parcel with a full set of documents. This is especially beneficial when ordering from multiple sellers at the same time or when purchasing different categories of goods (electronics, clothing, collectibles).
Yes, we make sure to check the quality and condition of all Mercari items at our Japan warehouse before shipping. The check includes: appearance of the product and packaging, completeness (presence of all elements, accessories, instructions), compliance with the condition description on the website (new, like new, good condition, etc.), operability of electronic devices (if possible), checking for defects or damage. For pre-owned items, we take particular care to check the condition description as private sellers may not accurately describe the condition of items. If a discrepancy is detected, we take detailed photos and videos, contact the seller to resolve the issue (return, replacement, compensation) and inform you about the situation.
If an item does not match the description or condition on Mercari, we will resolve the issue during the inspection phase at our warehouse in Japan. We take photos and videos of discrepancies and contact the seller to return or replace the product. Mercari has a time frame return policy, so if the seller agrees to the return, we return the item and receive a full refund. If a replacement is needed, we will arrange for a replacement item. If the seller refuses to return the item, we will use Mercari Buyer Protection to resolve the issue. After sending the goods to you, returns are possible only in warranty cases and in agreement with the seller.
Returning an item from Mercari is possible in two cases: before shipment to you - if we find a defect, discrepancy with the description or condition in our warehouse in Japan, we will arrange a return to the seller through the Mercari returns system and a full refund; after receipt by you - return is possible only in warranty cases (defects, malfunctions) and by agreement with the seller. The usual reasons for returns (size, color did not fit, changed your mind) after shipment are not accepted, since the goods have already undergone customs clearance and delivery. We recommend that you carefully check the item description, condition and reviews before ordering, especially for used items.
We provide the following guarantees: a guarantee of purchasing the goods exactly according to your request (link, quantity, characteristics), a guarantee of working with Japanese sellers in Japanese, a guarantee of checking the condition of used goods and compliance with the description at our warehouse in Japan before shipping, a guarantee of secure payment through local payment systems, a guarantee of consolidating all orders from different sellers into one package to save on delivery, a guarantee of customs clearance and delivery to your address, a guarantee of solving problems with sellers through the Mercari buyer protection system. In case of problems, we take upon ourselves the resolution of issues with sellers and customs authorities.
The following payment methods are available for redemption with Mercari: bank transfer to our account (ruble, dollar, euro, yen), bank cards (Visa, Mastercard, MIR), electronic wallets (UMoney, Qiwi, WebMoney), cryptocurrencies (as agreed). We accept payment in a currency convenient for you, and we transfer funds to sellers through local payment systems. All payments are secure and go through trusted channels. Some items may require prepayment as Mercari requires payment at checkout.
The commission for redemption services with Mercari depends on the value of the product and the complexity of the order, usually ranging from 5% to 15% of the cost of the product. Discounts apply for large quantities and regular orders. The commission includes: purchasing goods through local payment systems, working with Japanese sellers in Japanese, checking the condition of used goods in a warehouse in Japan, consolidating orders from different sellers, customs clearance, and organizing delivery. Delivery is paid separately depending on weight, volume and chosen method. We calculate the exact cost after receiving your application indicating the goods and quantity.
Advantages of working with OZTA to buy back with Mercari: we work with Japanese sellers in Japanese without a language barrier, the opportunity to find rare, collectible and branded goods at competitive prices, secure payment through local payment systems, checking the condition of all used goods and compliance with the description in our warehouse in Japan before shipping, consolidation of all orders from different sellers into one package to save on shipping, full customs clearance and delivery to your addresses, resolving all issues with sellers through the Mercari buyer protection system, transparent reporting at each stage of the order. We take the hassle out of shopping on Mercari so you get rare finds and used items at great prices, quickly and safely.
Yes, our team works with Japanese sellers on Mercari in Japanese. We correspond with sellers, clarify order details, check the condition of goods, resolve issues with returns and replacement of goods - all in Japanese. This avoids language barriers and ensures that all order details are accurately understood, especially when dealing with used items and checking condition. You communicate with us in Russian, and we translate and communicate with sellers in Japanese, ensuring full understanding on both sides. We also work with Mercari's Japanese support system to resolve issues.
We process redemption requests from Mercari within 1-2 business hours during business hours (Mon-Fri, 9:00-18:00 Moscow time). After receiving the application, we check the availability of goods, condition (for used goods) and the possibility of delivery, calculate the cost (product price + commission + delivery), and send you an invoice for payment. After payment, the purchase of goods occurs within 1-3 business days. Urgent orders are processed with priority. The entire process from application to dispatch takes 12-28 days depending on the delivery method.