Legal documents

Terms for entering into and performing contracts, settlements, personal data processing and OZTA transaction screening.

The client order is governed by the agreed individual terms and applicable documents. Partner relationships are governed separately. Mandatory statutory requirements take priority.

For clients

General terms of service
Contract formation, scope and changes to the assignment, suspension and the parties’ liability

Personal data

Payment, cancellation and refunds

Payment terms
Estimate, rates, stage payments, foreign-currency settlement and reporting
Refund policy
Calculation of completed work and expenses, refund timeframes and procedure
Cancellation policy
Change, suspension and termination of an order

Compliance and checks

For partners and agents

Partner terms
Partners’ authority, forwarding enquiries, remuneration and termination of cooperation