Buying goods from Kaspi.kz - fintech ecosystem of Kazakhstan, 8+ million products
Kaspi.kz is the largest fintech ecosystem and marketplace in Kazakhstan, uniting 8+ million products. Unique feature: includes not only a store, but also banking services (Kaspi Red), payments, transfers, tickets, a convenient mobile application, free delivery throughout Kazakhstan, purchases in installments. Assortment: electronics, household appliances, fashion, household goods, cosmetics. OZTA helps to purchase goods on Kaspi.kz using convenient payment systems of the platform (Kaspi Red), organizes payment through Kazakh payment systems, quality control at a warehouse in Kazakhstan and delivery with customs clearance.
- We work with Kazakh sellers in Kazakh and Russian languages
- Secure payment through Kaspi Red and Kazakhstani payment systems
- Checking the quality of goods before shipment at our warehouse in Kazakhstan
- Using free platform delivery to our warehouse and fast consolidation
https://kaspi.kz
The largest marketplace in Kazakhstan
Search for products...
Popular categories
Smartphones
from 50,000 ₸
Cloth
from 5,000 ₸
Household goods
from 10,000 ₸
Platform Features
Wide range
24/7 support
Kazakhstan market
8M+
Products
№1
in Kazakhstan
24/7
Support
Kaspi.kz - fintech ecosystem and marketplace
Kaspi.kz is the largest fintech ecosystem and marketplace in Kazakhstan, uniting more than 8 million products. Includes Store, Payments, Banking Services.
Specialization: purchases in installments, payments without commissions, banking services, all categories of goods
Geography
Kazakhstan
Type
B2C Marketplace + Fintech
Categories
More than 50
Payment
Kaspi Red, cards, installments
What is important to know about the platform
Installment purchases
0%
overpayment
Kaspi.kz offers purchases in installments without overpayment. You can buy goods and pay in installments without additional interest.
- Installment plan without overpayment: payment in installments without additional interest
- Flexible terms: various installment plans for different products
- Simple registration: installments are issued directly in the application
Payments without commissions
0%
commission
Kaspi.kz provides payment services without commissions. You can pay utilities, top up accounts and transfer money without commissions.
- Payments without commissions: payment of utilities and replenishment of accounts
- Transfers: transfer money between users without commissions
- Integration: all services in one application
Pricing
up to 30%
cheaper
Prices on Kaspi.kz are often lower than in regular stores, especially for electronics and household appliances. Regular promotions and discounts.
- Electronics: often 25-30% cheaper than retail stores
- Household appliances: competitive prices with regular sales
- Seasonal discounts: up to 60% at the end of the season
Delivery
1-3 days
term
Fast delivery throughout Kazakhstan. Free delivery for orders over a certain amount. Distribution points throughout the country.
- Fast delivery: 1-3 days depending on region
- Free delivery: when ordering over a certain amount
- Issue points: more than 1000 points throughout Kazakhstan
What is most often purchased on Kaspi.kz
The most popular product categories among our clients
Phones and gadgets
Computers
Clothes and shoes
Beauty and health
TV, audio, video
Furniture and household appliances
Goods for home and garden
Children's products
Automotive products
Sports and tourism
Food
Books and leisure
Why is it difficult to buy directly?
Typical difficulties when purchasing on Kaspi.kz and how OZTA solves them
Typical problems
- Regional restrictions - many sellers do not ship goods outside of Kazakhstan
- Difficulties with payment - a Kazakh bank card or Kaspi Red with verification is required
- Language barrier - part of the interface and communication with sellers in Kazakh
- Delivery problems - international shipping is not always available or is very expensive
- Complex returns - returning a defective product requires knowledge of procedures and can be difficult
OZTA Solutions
- Delivery to any point - we will organize delivery from Kazakhstan to your country with parcel consolidation
- Convenient payment - pay in any convenient way, we will transfer the funds to the seller
- We work in Kazakh and Russian - our specialists are fluent in the languages and communicate with sellers
- Optimal delivery - choose the best delivery method with turnkey customs clearance
- Return guarantee - we resolve all issues with sellers and arrange returns if necessary
What do you get with OZTA
Full cycle of agent buyout from Kaspi.kz
Agent buyout
We buy goods on your behalf, communicate with sellers in Kazakh and Russian
- Search and select products according to your parameters
- Negotiations with sellers in Kazakh and Russian languages
- Control of delivery times from the seller’s warehouse
Quality check
We check the goods before sending: quality, completeness, compliance
- Detailed check for marriage and defects
- Checking the completeness and compliance with the description
- Photo and video report upon request
Secure payment
Pay in a convenient way, we will transfer the funds to the seller
- Payment in a convenient currency (RUB, USD, EUR, KGS, KZT)
- Transfer funds to the seller via Kaspi Red or bank cards
- Transparent calculation of commission and rate
Consolidation
We combine several orders into one package to save on shipping costs
- Free storage up to 60 days in warehouse
- Combining orders from different sellers
- Save up to 70% on shipping costs
Delivery
We will organize delivery from Kazakhstan to your country in a convenient way
- Choosing the optimal delivery method
- Turnkey customs clearance
- Parcel tracking at all stages
Guarantee
We resolve all issues with sellers and arrange returns if necessary.
- Return guarantee if defective or non-conforming
- Resolving disputes with sellers in Kazakh and Russian
- Compensation for loss or damage to cargo
How does the ransom work?
Simple process from application to receipt of goods
1
Bid
Send us links to products from Kaspi.kz or describe what you need to find
2
Check and calculation
We check availability from the seller, clarify details, calculate the cost
3
Ransom
After payment, we buy the goods, communicate with sellers in Kazakh and Russian
4
Product check
The goods arrive at our warehouse in Kazakhstan, we check the quality and completeness
5
Delivery
We consolidate orders and send them to you using a convenient delivery method.
Frequently Asked Questions
Answers to popular questions about purchasing goods from Kaspi.kz
Kaspi.kz is the largest fintech ecosystem and marketplace in Kazakhstan, uniting more than 8 million products. The platform includes not only a store, but also banking services (Kaspi Red), payments, transfers, tickets. Known for its convenient mobile application, free delivery throughout Kazakhstan and purchases in installments. Unlike conventional marketplaces, Kaspi.kz is a full-fledged fintech ecosystem that combines purchases, payments and banking services. The platform is especially popular among buyers who value convenience and integration of various services in one application.
The following categories are especially popular on Kaspi.kz: electronics and technology (smartphones, laptops, tablets, headphones, smart devices), household appliances (refrigerators, washing machines, vacuum cleaners, air conditioners), fashion and clothing (from Kazakh and international brands, current trends), household and kitchen goods (furniture, dishes, textiles), cosmetics and perfumes (Kazakh and international cosmetics, products for care), sporting goods, toys and children's goods, beauty and health products. The platform is especially beneficial for purchasing electronics and household appliances, as it offers a wide selection and purchases in installments.
Features of purchasing on Kaspi.kz: the largest fintech ecosystem and marketplace in Kazakhstan, more than 8 million products, a convenient mobile application for purchases, free delivery throughout Kazakhstan, purchases in installments through Kaspi Red, work primarily in Kazakh and Russian languages (language knowledge or agent purchase required), purchase from 1 unit of goods (no minimum quantity required), various sellers (Kaspi.kz directly, third-party sellers, marketplace), a system of ratings and reviews for selecting quality goods, the possibility of returning within a certain period for most goods, various payment methods (Kaspi Red, bank cards, electronic wallets), delivery mainly within Kazakhstan (an agent is required for international delivery), integration with banking services.
The redemption process with Kaspi.kz includes: you send a link to the product and indicate the quantity, we check the availability of the product and the possibility of delivery, calculate the cost (price of the product + commission + delivery), you pay for the order, we buy the product on your behalf through Kazakh payment systems (Kaspi Red, bank cards), we receive the goods at our warehouse in Kazakhstan (thanks to the free delivery of the platform, delivery to the warehouse can be fast), we check the quality of the goods, we photo report, consolidate with other orders and send to you with customs clearance. The entire process takes 10-25 days depending on the shipping method.
To purchase goods from Kaspi.kz, special documents are usually not required. All you need to do is provide a link to the product, quantity and your contact information. During customs clearance, we will prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (for electronics, household appliances, children's goods, if necessary), documents for customs clearance. Electronics and household appliances may require additional certificates, which we will help you obtain.
No, we can only purchase items that the seller has in stock at the time of placing the order. If an item is out of stock, we will notify you and offer alternatives from other sellers or similar items. Some products may be available for pre-order, in which case we can place the order, but delivery will occur after the product goes on sale. We recommend checking product availability before placing your order, as popular items (especially electronics) may run out quickly.
We provide complete information about the status of your order at each stage: confirmation of the application and calculation of the cost, purchase of goods on Kaspi.kz, receipt of goods at our warehouse in Kazakhstan (thanks to the free delivery of the platform, delivery to the warehouse can be fast), checking the quality of goods, photo report, sending by international delivery with a track number, customs clearance and delivery to you. You receive notifications at every stage and can track your parcel using the track number after dispatch. We can also provide a track number from Kaspi.kz to track delivery to our warehouse.
Kaspi Red is a banking service of the Kaspi.kz platform, which allows you to pay for purchases and receive various banking services. It is part of the Kaspi fintech ecosystem, which integrates shopping, payments and banking services. We use Kaspi Red when purchasing goods, which allows you to quickly and safely pay for purchases on the platform. Kaspi Red is especially popular in Kazakhstan and is one of the main payment methods on the platform. Purchases in installments are also available through Kaspi Red, which can be convenient for large purchases.
Yes, the Kaspi.kz platform offers installment purchases through Kaspi Red. This is one of the features of the platform - you can buy a product and pay for it in installments. We can use this opportunity when purchasing goods, but installments do not apply for international delivery, since we pay for the goods in full upon redemption. However, it can be useful for understanding the overall cost of an item on the platform. For international delivery, you pay us the full cost of the goods and services, and we buy the goods on the platform.
Delivery from Kazakhstan from Kaspi.kz takes an average of 10-25 days: 3-5 days for the purchase of goods and delivery to our warehouse in Kazakhstan (thanks to the free delivery of the platform, delivery to the warehouse can be fast), 7-20 days for international delivery, depending on the chosen method and country of destination. Express delivery (DHL, FedEx) takes 7-12 days, regular air delivery - 12-18 days, sea delivery for large shipments - 18-25 days. For small shipments, air delivery is usually used.
Several delivery methods are available from Kazakhstan: express delivery (DHL, FedEx, UPS) - 7-12 days, fast and reliable, suitable for small quantities and urgent orders; regular air delivery - 12-18 days, optimal in terms of price and speed; sea delivery - 18-25 days, most profitable for large shipments and heavy goods (saving up to 50-70% compared to air). For household appliances and large electronics, sea shipping is often used due to their large size and weight. We will help you choose the optimal delivery method depending on the weight, volume, cost and urgency of your order.
Customs clearance of goods from Kazakhstan occurs automatically during international delivery. We prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (if necessary for electronics, household appliances, children's goods). Depending on the product category and destination country, different customs duties and VAT may apply. Electronics and appliances may require additional certifications. We inform you in advance about possible customs payments and help to minimize them through the correct execution of documents.
Yes, we consolidate all your orders from different sellers on Kaspi.kz at our warehouse in Kazakhstan into one package. This allows you to save a lot on shipping since you pay for one package instead of several. Consolidation takes 1-3 days after receiving all goods at the warehouse. Thanks to the platform's free shipping, all products can be delivered to our warehouse quickly. We pack all goods together, ensuring their safety, and send them in one parcel with a full set of documents. This is especially beneficial when ordering from several sellers at the same time or when purchasing different categories of goods (electronics, household appliances, household goods).
Yes, we definitely check the quality of all goods from Kaspi.kz at our warehouse in Kazakhstan before shipping. The check includes: appearance of the product and packaging, completeness (presence of all elements, accessories, instructions, warranty cards), compliance with the description on the website (size, color, model, characteristics), operability of electronic devices and household appliances (if possible), checking for defects or damage. For electronics and household appliances, we especially carefully check the functionality and completeness. If we detect a defect or discrepancy, we take detailed photos and videos, contact the seller to resolve the issue (return, replacement) and inform you about the situation.
If the product does not correspond to the description on Kaspi.kz, we resolve this issue at the inspection stage at our warehouse in Kazakhstan. We take photos and videos of discrepancies and contact the seller to return or replace the product. Kaspi.kz has a return policy within a certain period, so if the seller agrees to the return, we return the product and receive a full refund. If a replacement is needed, we will arrange for a replacement item. If the seller refuses to return, we use the Kaspi.kz buyer protection system to resolve the issue. After sending the goods to you, returns are possible only in warranty cases and in agreement with the seller.
Returning goods from Kaspi.kz is possible in two cases: before shipment to you - if we find a defect or discrepancy with the description in our warehouse in Kazakhstan, we will arrange a return to the seller through the Kaspi.kz returns system and a full refund; after receipt by you - return is possible only in warranty cases (defects, malfunctions) and by agreement with the seller. The usual reasons for returns (size, color did not fit, changed your mind) after shipment are not accepted, since the goods have already undergone customs clearance and delivery. We recommend that you carefully check the product description and reviews before ordering, especially for electronics and home appliances.
We provide the following guarantees: a guarantee of purchasing the goods exactly according to your request (link, quantity, characteristics), a guarantee of working with Kazakh sellers in Kazakh and Russian languages, a guarantee of checking the quality of goods at our warehouse in Kazakhstan before shipping, a guarantee of safe payment through Kaspi Red and Kazakh payment systems, a guarantee of using a free delivery platform for delivery to our warehouse, a guarantee of consolidation of all orders from different sellers into one package to save on delivery, a guarantee of customs registration and delivery to your address, guarantee of solving problems with sellers through the Kaspi.kz buyer protection system. In case of problems, we take upon ourselves the resolution of issues with sellers and customs authorities.
The following payment methods are available for redemption from Kaspi.kz: bank transfer to our account (ruble, dollar, euro, tenge), bank cards (Visa, Mastercard, MIR), electronic wallets (UMoney, Qiwi, WebMoney), cryptocurrencies (as agreed). We accept payment in a currency convenient for you, and we transfer funds to sellers through Kazakh payment systems (Kaspi Red, bank cards). All payments are secure and go through trusted channels. Some items may require prepayment, as Kaspi.kz requires payment when placing an order.
The commission for redemption services from Kaspi.kz depends on the cost of the goods and the complexity of the order, usually ranging from 5% to 15% of the cost of the goods. Discounts apply for large quantities and regular orders. The commission includes: purchasing goods through Kaspi Red and Kazakh payment systems, working with Kazakh sellers in Kazakh and Russian languages, using the free delivery platform for delivery to our warehouse, checking the quality of goods in a warehouse in Kazakhstan, consolidating orders from different sellers, customs clearance, organizing delivery. Delivery is paid separately depending on weight, volume and chosen method. We calculate the exact cost after receiving your application indicating the goods and quantity.
Advantages of working with OZTA for redemption from Kaspi.kz: we work with Kazakh sellers in Kazakh and Russian languages without a language barrier, use of convenient payment systems of the platform (Kaspi Red) for fast payment, use of the free delivery platform for delivery to our warehouse, access to more than 8 million products at competitive prices, secure payment through Kaspi Red and Kazakh payment systems, quality control of all goods, especially electronics and household appliances, in our warehouse in Kazakhstan before shipping, consolidation of all orders from different sellers into one package to save on delivery, full customs clearance and delivery to your address, resolution of all issues with sellers through the Kaspi.kz buyer protection system, transparent reporting at each stage of the order. We take care of all the difficulties of purchasing on Kaspi.kz so that you receive goods from Kazakhstan quickly and safely.
Yes, our team works with Kazakh sellers on Kaspi.kz in Kazakh and Russian languages. We correspond with sellers, clarify order details, resolve issues with returns and replacement of goods - all in Kazakh and Russian. This avoids a language barrier and ensures an accurate understanding of all order details. You communicate with us in Russian, and we translate and communicate with sellers in Kazakh and Russian, ensuring full understanding on both sides. We also work with the Kaspi.kz support system in Kazakh and Russian when resolving issues.
We process redemption applications from Kaspi.kz within 1-2 business hours during business hours (Mon-Fri, 9:00-18:00 Moscow time). After receiving the application, we check the availability of goods, the possibility of delivery and calculate the cost (product price + commission + delivery), and send you an invoice for payment. After payment, the purchase of goods occurs within 1-3 business days. Thanks to the platform's free shipping, delivery to our warehouse can be fast. Urgent orders are processed with priority. The entire process from application to dispatch takes 10-25 days depending on the delivery method.