Buying goods from Suning - fast, reliable, transparent
Suning is China's largest retailer of electronics and home appliances with 602 million users. OZTA helps to buy goods on Suning, organizes payment via Alipay/WeChat Pay, quality control of electronics and equipment in a warehouse in China and delivery with customs clearance.
- We work with sellers in Chinese
- Secure payment through trusted channels
- Checking the goods before shipping
- Fast consolidation and delivery
Popular categories
Platform Features
Suning - Chinese electronics retailer
Suning (苏宁易购) is China's largest retailer of electronics and home appliances, founded in 1990. Included in the Fortune Global 500 list.
Specialization: electronics, household appliances, O2O model (online-offline), physical stores + online
What is important to know about the platform
O2O model
Suning operates on an O2O (online-to-offline) model, combining an online store, a mobile application and a network of physical stores throughout the country.
- Physical stores: network of stores throughout the country
- Online platform: convenient online platform
- Mobile application: shopping application
- Click & Collect: order online, pick up in store
Pricing
Suning's prices are often lower than regular stores, especially for electronics and home appliances. Regular promotions and discounts.
- Electronics: often 25-30% cheaper than retail stores
- Household appliances: competitive prices with regular sales
- Seasonal discounts: up to 60% at the end of the season
Assortment
Refrigerators, washing machines, air conditioners, TVs, smartphones, computers, kitchen appliances and plumbing fixtures from the world's leading brands.
- Household appliances: refrigerators, washing machines, air conditioners
- Electronics: TVs, smartphones, computers
- Kitchen appliances: kitchen appliances
- Plumbing: plumbing products
Fortune Global 500
Suning is included in the Fortune Global 500 list, which indicates the scale and reliability of the company. Leader in the electronics market in China.
- Scale: one of the largest companies in the world
- Reliability: time-tested company
- Leadership: leader in the electronics market in China
What are the most popular things to buy on Suning?
The most popular product categories among our clients
Why is it difficult to buy directly?
Typical difficulties when buying on Suning and how OZTA solves them
Typical problems
- Language barrier - the entire interface and communication with sellers is only in Chinese
- Difficulties with payment - a Chinese bank account or Alipay with verification is required
- Shipping Issues - Suning does not ship outside of China directly
- Risk of getting defective - there is no way to check the goods before shipping, especially for large equipment
- Complex returns - returning a defective product requires knowledge of the language and procedures
OZTA Solutions
- We work in Chinese - our specialists are fluent in the language and communicate with sellers
- Convenient payment - pay in any convenient way, we will transfer the funds to the seller
- Delivery to any point - we will organize delivery from China to your country with parcel consolidation
- Product inspection - we check the quality, completeness and compliance with the description in our warehouse
- Return guarantee - we resolve all issues with sellers and arrange returns if necessary
What do you get with OZTA
Full cycle of agency buyout with Suning
Agent buyout
We buy goods on your behalf, communicate with sellers in Chinese
- Search and select products according to your parameters on Suning
- Negotiations with sellers in Chinese
- Control of delivery times from the seller’s warehouse
Quality check
We check the goods before sending: quality, completeness, compliance
- Detailed check for marriage and defects
- Checking the completeness and compliance with the description
- Photo and video report upon request
Secure payment
Pay in a convenient way, we will transfer the funds to the seller
- Payment in a convenient currency (RUB, USD, EUR, KGS)
- Transfer funds to the seller via Alipay/WeChat Pay
- Transparent calculation of commission and rate
Consolidation
We combine several orders into one package to save on shipping costs
- Free storage up to 60 days in warehouse
- Combining orders from different sellers
- Save up to 70% on shipping costs
Delivery
We will arrange delivery from China to your country in a convenient way
- Choosing the optimal delivery method
- Turnkey customs clearance
- Parcel tracking at all stages
Guarantee
We resolve all issues with sellers and arrange returns if necessary.
- Return guarantee if defective or non-conforming
- Resolving disputes with sellers in Chinese
- Compensation for loss or damage to cargo
How does the ransom work?
Simple process from application to receipt of goods
Bid
Send us links to products from Suning or describe what you need to find
Check and calculation
We check availability from the seller, clarify details, calculate the cost
Ransom
After payment, we buy the goods and communicate with the sellers in Chinese
Product check
The product arrives at our warehouse in China, we check the quality and completeness
Delivery
We consolidate orders and send them to you using a convenient delivery method.
Frequently Asked Questions
Answers to popular questions about buying back goods from Suning