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Books from Dangdang
We help buy books from Dangdang and arrange delivery. We check ISBN, language, edition and binding: the same title and cover do not always mean the same book.
What you entrust to OZTA
You choose the product and approve the order terms. We handle the agreed purchase: communicating with the seller, agreeing the invoice, arranging payment and providing status updates. Sourcing, separate inspections and onward delivery are discussed according to your needs.
- 1
Product purchasing
We agree the selected product, option and quantity with the seller, and check their company and payment details and invoice. After your confirmation, we arrange payment and handle order correspondence. Arranging payment of this invoice is already included in the standard purchase-service fee.
- 2
Sourcing and selection
We will find the required edition by ISBN, author or subject and suggest alternatives if it is out of print. Standalone sourcing is charged separately. The published package applies to China; for another market or an extended brief, we will prepare an estimate before work begins.
Supplier search scope and price - 3
Quality inspection
We will clarify whether photographs and checks of the cover, binding and completeness are available. We agree on the inspection scope, contractor, price and actions in the event of discrepancies before payment.
- 4
Arrange delivery
We agree packaging and carrier based on the book and route. Transport and insurance terms appear in the calculation.
- 5
Import documents
We will clarify the documents and import charges required for your product in the destination country. Clearance costs will be shown separately in the estimate.
- 6
Order status
A paid order has a responsible coordinator. We agree on a communication channel and pass on confirmed status updates from the seller and contractors. If conditions change, we explain why and discuss the next step; tracking depends on the carrier.
Order assistance
We check the product, seller, payment and delivery from Dangdang before ordering.
We check the payment method
We check payment method and purchase availability based on the seller, order and available channel. Terms and separate expenses are agreed before payment.
We clarify seller terms
We clarify availability, print run and contents. We resolve issues with the seller if something is wrong.
Consolidate purchases
If the goods can be stored and transported together, we agree consolidation at one warehouse and compare the total shipment cost.
Fixed exchange rate
Before payment, we show the exchange rate, source and validity period. Any bank expenses are shown separately.
Agreed working procedure
Before purchase, we agree how order statuses are reported and seller issues handled.
Returns policy
If a discrepancy is found before international shipment, we will document it and agree the available steps under the seller's rules and the request terms.
Dangdang: the exact edition without substitution
For a book from Dangdang, it is best to send ISBN, language and binding type. The cover and title do not always distinguish different editions.
dangdang.com(opens in a new tab)- Country
- China
For a series, list volumes separately and check whether the whole set is sold together.
If collectible condition matters, set cover, spine and packaging requirements in advance.
How your order proceeds
We first establish the product and purchase terms, then agree the estimate and the steps after purchase. You decide before paying for each stage; product substitutions or budget changes require separate approval.
Link or item number
Send a link or item number. If you have no link, photos and a description are sufficient; specify the option and quantity you need.
Seller and availability
We will clarify availability, included items, condition and shipping from the seller. We will discuss any differences from your request before purchase.
Region and restrictions
We will check whether the product can be purchased and shipped to your country, and which documents and packaging are required.
Price before payment
We will show the product price, delivery to the first warehouse, the OZTA fee and known subsequent costs. We will identify amounts that still depend on weighing, measurement or an external quote. Purchasing begins after your approval and payment for the relevant stage.
From purchase to shipment
After agreement, we arrange the purchase, communicate with the seller and provide updates. Only the agreed checks and packaging are carried out before onward shipment. We record the procedure for discrepancies or returns in advance.
Purchasing, quality inspection and transport involve different work. We record what is included in the order, who performs individual actions and which documents you will receive. Returns depend on the seller, stage of fulfilment and agreed terms.
How to calculate the purchase-on-behalf fee
We use the agreed goods price from the seller and apply the rate from the table. Delivery is not part of the fee calculation.
Rate by product price
Minimum OZTA purchasing fee: $20
- Less than $1,000
- 10%
- From $1,000, but less than $5,000
- 9%
- From $5,000, but less than $10,000
- 8%
- From $10,000, but less than $20,000
- 7%
- From $20,000
- 6%
The minimum OZTA purchasing fee is $20. For example: goods at $50 + fee of $20 = $70, excluding delivery, import costs, insurance and bank costs.
Fee calculation example
- Seller's goods price
- $2 000
- OZTA fee
- $180
- $2 000 × 9% = $180
- Goods + fee
- $2 180
This covers only the goods and fee. Seller delivery and onward freight, import charges, insurance, banking and foreign-exchange costs are separate.
What the fee includes
- One seller, up to 10 agreed items and one planned shipment.
- Checking company and payment details and purchasing terms, and agreeing the seller’s invoice.
- Payment of the seller’s invoice is already included in the fee; we do not charge a second percentage for it.
- Seller communication, order statuses and OZTA report.
What is paid separately
- Seller delivery to our warehouse and onward transport.
- Import charges, insurance and warehouse operations, when needed.
- Bank and foreign-exchange costs, and any additional work after agreement.
If additional contractor work is needed
For additional work: the provider’s price + 10% for OZTA, with a minimum OZTA coordination fee of $20 per agreed assignment. If coordination is already included in a paid package, there is no second fee. Samples and their delivery are paid separately. We do not apply this percentage to government charges, import taxes or the insurance premium.
What people order from Dangdang
Books form the core of the catalogue; we also check related goods and available sections.
Books and stationery
Textbooks, fiction, business books and children's publications. Notebooks, pens and planners.
HSK textbooks, manga, calligraphy, planners
Electronics and gadgets
E-readers, headphones and gadget accessories. All subject to Dangdang terms.
E-readers, Bluetooth speakers, cables, cases
Clothing
We compare casual clothing and home textiles by size, composition and total cost. We check the Dangdang discount in the specific listing before comparing it with the Taobao price.
T-shirts, pyjamas, sweatshirts, scarves
Children's products
For children's books, specify age, language and edition; toys and clothing require labelling and composition information.
Picture books, puzzles, construction sets, jumpsuits
How we deliver from Dangdang
Book weight affects transport cost. We compare available options for the selected quantity and address.
Timing and route after checking
For an urgent book order, we consider air freight using actual weight and packaging. If arrival is needed for the start of term, provide the date before purchasing.
Road freight
For a heavy consignment of books, we compare available ground transport with other options. Cost depends on weight, packaging and route.
Combining orders at the warehouse
We collect books from different sellers into one batch. One delivery instead of five.
Reinforced packaging
For books, we agree on rigid packaging and corner protection. If collectible condition matters, specify acceptable cover damage before ordering.
Insurance on request
Insurance for rare editions is calculated separately under agreed terms.
Door delivery
Courier, collection or delivery by a transport company.
What is important to know before ordering
Answers about checking the product, seller, payment and delivery from Dangdang.
Are the books only in Chinese?
Dangdang's main range is Chinese literature. It also has English books, Chinese textbooks including HSK and New Practical Chinese Reader series, manga in the original language and business literature. Send the ISBN, author or topic so we can search for the required edition.
How do I compare the same edition on Dangdang and JD?
Use the ISBN, language, publisher, year and binding type. For a series, check the number of volumes, then compare stock, packaging and full cost including delivery.
Which books are best to order from Dangdang?
Dangdang can be searched for textbooks, Chinese-language literature and books on traditional medicine, calligraphy and cooking. Stock, edition and cost are checked for the specific listing.
Does Dangdang hold sales?
Promotions and discounts depend on Dangdang's calendar, the listing and seller terms. Send your list and target budget in advance: we check availability, the price on the order date and the risk of stock changes before checkout.
What if a book arrives damaged?
We agree on photographs of the cover, binding and accessible pages before dispatch. If damage is found, we contact the seller under the return terms. Transport risks and the insurer's claims procedure depend on the selected policy.
How do I find the book I need if I do not know Chinese?
Provide the ISBN, author, title or a cover photograph. We use these details to find the edition and clarify publication year and publisher before purchasing.
How can I order a product from Dangdang through OZTA?
Send a link, the required option, quantity and destination city. We will clarify availability and the seller's terms, prepare an estimate and explain the returns policy. We begin purchasing after your agreement and payment.
Can a legal entity pay for an order by bank transfer?
Yes. A company can pay an agreed OZTA order by bank transfer against an invoice. We agree on the currency, bank details and order documents before payment.
Other Chinese marketplaces
We will compare platforms by product, seller, shipping terms and purchasing availability.
Calculate the purchase cost
Send a link, the selected option, quantity and destination city. We will clarify the details with the seller and prepare an estimate. If the order is unavailable, we will tell you before payment.
Tell us about the task