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Purchasing goods from Ymatou
We help buy a selected product from Ymatou and agree delivery. We clarify the seller, option and actual dispatch location: the brand's country alone does not determine the route.
What you entrust to OZTA
You choose the product and approve the order terms. We handle the agreed purchase: communicating with the seller, agreeing the invoice, arranging payment and providing status updates. Sourcing, separate inspections and onward delivery are discussed according to your needs.
- 1
Product purchasing
We agree the selected product, option and quantity with the seller, and check their company and payment details and invoice. After your confirmation, we arrange payment and handle order correspondence. Arranging payment of this invoice is already included in the standard purchase-service fee.
- 2
Sourcing and selection
We will compare the product with other sellers' offers by model, volume, markings and final cost. Standalone sourcing is charged separately. The published package applies to China; for another market or an extended brief, we will prepare an estimate before work begins.
Supplier search scope and price - 3
Checking available materials
We will clarify whether photographs of packaging, labelling and shelf life are available. We agree on the inspection scope, contractor, price and actions in the event of discrepancies before payment.
- 4
Arrange delivery
We will check air delivery availability for cosmetics and vitamins. Packaging, timing and necessary temperature conditions are agreed for the chosen product.
- 5
Import documents
We will clarify the documents and import charges required for your product in the destination country. Clearance costs will be shown separately in the estimate.
- 6
Order status
A paid order has a responsible coordinator. We agree on a communication channel and pass on confirmed status updates from the seller and contractors. If conditions change, we explain why and discuss the next step; tracking depends on the carrier.
Order assistance
We check the product, seller, payment and delivery from Ymatou before ordering.
We check the payment method
Before ordering, we check the available payment method, platform restrictions and the specific seller's terms. Transaction timing is confirmed after this review.
We clarify seller terms
We clarify the description and terms using seller materials. If unclear, we request confirmation before purchase.
Consolidate purchases
If the goods can be stored and transported together, we agree consolidation at one warehouse and compare the total shipment cost.
Expiry date and inspection terms
For cosmetics and dietary supplements, we request shelf life. Additional inspection availability, scope and actions in the event of discrepancies are agreed before payment.
Seller's materials
We check the product description and available supporting evidence. If it is insufficient, we explain this before purchasing; authentication may require a separate inspection.
Checking signs of authenticity
Before purchasing, we check available product and seller information. Claims and returns depend on the specific transaction terms.
Ymatou: product option and shipping origin
To order from Ymatou, provide the seller's listing, exact option and quantity. For imported products, the brand's country and actual dispatch location may differ.
ymatou.com(opens in a new tab)- Country
- China
For cosmetics and children's goods, request labelling, composition and expiry date.
Documents and transport terms are determined for the selected goods and destination country.
How your order proceeds
We first establish the product and purchase terms, then agree the estimate and the steps after purchase. You decide before paying for each stage; product substitutions or budget changes require separate approval.
Link or item number
Send a link or item number. If you have no link, photos and a description are sufficient; specify the option and quantity you need.
Seller and availability
We will clarify availability, included items, condition and shipping from the seller. We will discuss any differences from your request before purchase.
Region and restrictions
We will check whether the product can be purchased and shipped to your country, and which documents and packaging are required.
Price before payment
We will show the product price, delivery to the first warehouse, the OZTA fee and known subsequent costs. We will identify amounts that still depend on weighing, measurement or an external quote. Purchasing begins after your approval and payment for the relevant stage.
From purchase to shipment
After agreement, we arrange the purchase, communicate with the seller and provide updates. Only the agreed checks and packaging are carried out before onward shipment. We record the procedure for discrepancies or returns in advance.
Purchasing, quality inspection and transport involve different work. We record what is included in the order, who performs individual actions and which documents you will receive. Returns depend on the seller, stage of fulfilment and agreed terms.
How to calculate the purchase-on-behalf fee
We use the agreed goods price from the seller and apply the rate from the table. Delivery is not part of the fee calculation.
Rate by product price
Minimum OZTA purchasing fee: $20
- Less than $1,000
- 10%
- From $1,000, but less than $5,000
- 9%
- From $5,000, but less than $10,000
- 8%
- From $10,000, but less than $20,000
- 7%
- From $20,000
- 6%
The minimum OZTA purchasing fee is $20. For example: goods at $50 + fee of $20 = $70, excluding delivery, import costs, insurance and bank costs.
Fee calculation example
- Seller's goods price
- $2 000
- OZTA fee
- $180
- $2 000 × 9% = $180
- Goods + fee
- $2 180
This covers only the goods and fee. Seller delivery and onward freight, import charges, insurance, banking and foreign-exchange costs are separate.
What the fee includes
- One seller, up to 10 agreed items and one planned shipment.
- Checking company and payment details and purchasing terms, and agreeing the seller’s invoice.
- Payment of the seller’s invoice is already included in the fee; we do not charge a second percentage for it.
- Seller communication, order statuses and OZTA report.
What is paid separately
- Seller delivery to our warehouse and onward transport.
- Import charges, insurance and warehouse operations, when needed.
- Bank and foreign-exchange costs, and any additional work after agreement.
If additional contractor work is needed
For additional work: the provider’s price + 10% for OZTA, with a minimum OZTA coordination fee of $20 per agreed assignment. If coordination is already included in a paid package, there is no second fee. Samples and their delivery are paid separately. We do not apply this percentage to government charges, import taxes or the insurance premium.
What people order from Ymatou
The exact option, labelling and dispatch location matter for the selected goods.
Cosmetics and personal care
Cosmetics and personal care products. Checks require ingredients, labelling and seller information.
SK-II, Sulwhasoo, La Mer, Innisfree, serums, masks
Children's products
Baby food, clothing and care products require composition, age labelling, expiry date and available documents.
Aptamil, Merries, Pigeon, children's vitamins
Health and vitamins
Vitamins and dietary supplements. Checks require ingredients, labelling, expiry date and available documents.
Swisse, Blackmores, DHC, fish oil, collagen
Clothing and accessories
Imported clothing brands, bags and accessories. European and Japanese brands.
Clothing, bags and scarves; we check the seller and description for the selected product
How we deliver from Ymatou
The brand's country may differ from the dispatch location. Calculation requires the seller's address and final delivery city.
Air freight
For cosmetics and vitamins, we separately check transport eligibility, packaging and temperature requirements.
Road freight
For large orders; we agree whether temperature control is necessary and the suitable conditions before shipment.
Combining orders by agreement
We clarify whether purchases from the selected sellers can be combined, considering goods, packaging and route. Warehouse handling, price and terms are agreed before payment.
Additional packaging
For glass, tubes and liquids, we agree on packaging according to the product and route. Transport conditions, insurance and its exclusions are stated in the calculation.
Insurance on request
We agree insurance availability, risks, policy cost and exclusions before shipment.
Door delivery
Collection, courier or freight carrier delivery.
What is important to know before ordering
Answers about checking the product, seller, payment and delivery from Ymatou.
How can I verify that a product from Ymatou is authentic?
For the selected product, we request seller details, labelling and supporting evidence. If separate authentication is needed, we first agree on availability, the expert, price and limitations. We explain any lack of evidence before purchasing.
How does Ymatou differ from Kaola?
Both platforms feature imported goods and different seller types. For a specific purchase, we compare the listing, seller, documents, stock, return terms and full cost without a general promise of the best price.
What is best to order from Ymatou?
Ymatou has cosmetics, vitamins, dietary supplements and children's goods. We check ingredients, documents, shelf life and import restrictions; for electronics and clothing, we compare other platforms.
How does Ymatou's seller system work?
Ymatou has different seller types. We check store status, documents, rating and history; authenticity is not guaranteed without supporting evidence.
Will cosmetics spoil during delivery?
For liquids and vitamins, we separately agree on transport conditions, packaging, volume and seasonal restrictions; availability depends on the route and carrier rules.
How can I order a product from Ymatou through OZTA?
Send a link, the required option, quantity and destination city. We will clarify availability and the seller's terms, prepare an estimate and explain the returns policy. We begin purchasing after your agreement and payment.
Can a legal entity pay for an order by bank transfer?
Yes. A company can pay an agreed OZTA order by bank transfer against an invoice. We agree on the currency, bank details and order documents before payment.
Other Chinese marketplaces
We will compare platforms by product, seller, shipping terms and purchasing availability.
Calculate the purchase cost
Send a link, the selected option, quantity and destination city. We will clarify the details with the seller and prepare an estimate. If the order is unavailable, we will tell you before payment.
Tell us about the task