We help buy a selected used device through Rebuy. We record battery and screen condition, memory and included items in the order requirements, then agree the purchase and delivery.
You choose the product and approve the order terms. We handle the agreed purchase: communicating with the seller, agreeing the invoice, arranging payment and providing status updates. Sourcing, separate inspections and onward delivery are discussed according to your needs.
We agree the specific item, condition, included accessories and transaction terms. For auctions, we separately record the bidding limit: participation does not guarantee a purchase. We arrange payment only within the agreed order.
We will help you choose between Like New, Very Good and Good and explain the actual differences. Standalone sourcing is charged separately. The published package applies to China; for another market or an extended brief, we will prepare an estimate before work begins.
Supplier search scope and priceWe will clarify whether photographs and checks of the screen, battery and casing are available before dispatch. We agree on the inspection scope, contractor, price and actions in the event of discrepancies before payment.
Delivery from Germany is calculated after checking the product. We agree on any additional packaging based on the device's condition and type.
We will clarify the documents and import charges required for your product in the destination country. Clearance costs will be shown separately in the estimate.
A paid order has a responsible coordinator. We agree on a communication channel and pass on confirmed status updates from the seller and contractors. If conditions change, we explain why and discuss the next step; tracking depends on the carrier.
We check the product, seller, payment and delivery from Rebuy before ordering.
We will check the available payment method and transaction terms before confirmation. Payment completion depends on the parties involved and is not guaranteed.
The Rebuy interface is in German. We help you understand the description and stated product condition.
If the goods can be stored and transported together, we agree consolidation at one warehouse and compare the total shipment cost.
We clarify warranty terms and the available claim procedure for the specific device before ordering.
We work with Rebuy, BackMarket and other platforms. We know which grades offer value for money.
If an additional inspection is needed, we agree on the features to check and the format on receipt. If there is a discrepancy, we record the problem and claims procedure before dispatch.
To buy a used device through Rebuy, specify the model and acceptable condition. Separately list battery, screen, memory and included-item requirements.
rebuy.de(opens in a new tab)A cosmetic casing grade does not replace functional information.
Repair and returns procedures need checking with the device's country of use in mind.
We first establish the product and purchase terms, then agree the estimate and the steps after purchase. You decide before paying for each stage; product substitutions or budget changes require separate approval.
Send a link or item number. If you have no link, photos and a description are sufficient; specify the option and quantity you need.
We will clarify availability, included items, condition and shipping from the seller. We will discuss any differences from your request before purchase.
We will check whether the product can be purchased and shipped to your country, and which documents and packaging are required.
We will show the product price, delivery to the first warehouse, the OZTA fee and known subsequent costs. We will identify amounts that still depend on weighing, measurement or an external quote. Purchasing begins after your approval and payment for the relevant stage.
After agreement, we arrange the purchase, communicate with the seller and provide updates. Only the agreed checks and packaging are carried out before onward shipment. We record the procedure for discrepancies or returns in advance.
Purchasing, quality inspection and transport involve different work. We record what is included in the order, who performs individual actions and which documents you will receive. Returns depend on the seller, stage of fulfilment and agreed terms.
We use the agreed goods price from the seller and apply the rate from the table. Delivery is not part of the fee calculation.
Minimum OZTA purchasing fee: $20
The minimum OZTA purchasing fee is $20. For example: goods at $50 + fee of $20 = $70, excluding delivery, import costs, insurance and bank costs.
This covers only the goods and fee. Seller delivery and onward freight, import charges, insurance, banking and foreign-exchange costs are separate.
For additional work: the provider’s price + 10% for OZTA, with a minimum OZTA coordination fee of $20 per agreed assignment. If coordination is already included in a paid package, there is no second fee. Samples and their delivery are paid separately. We do not apply this percentage to government charges, import taxes or the insurance premium.
We compare devices by model, condition, battery and contents.
For a smartphone or tablet, specify the model, memory and acceptable condition. We check the condition label against the seller's description.
iPhone 15, Samsung S24, iPad Air, Pixel
For a laptop, specify the processor, memory, keyboard layout and battery and screen requirements.
MacBook Air, Dell XPS, Lenovo ThinkPad
PlayStation, Xbox and Nintendo Switch. With all ports and controllers checked.
PS5, Xbox Series X, Nintendo Switch OLED
Headphones, speakers and soundbars require the model, included items, battery information and a description of defects.
AirPods, Sony WH-1000XM5, JBL
Printed books, Blu-ray and vinyl records. All in excellent condition.
Novels, textbooks, collectible editions
Packaging and route must suit the device and its battery.
Air freight can be considered for electronics after checking the device, battery, packaging and available route.
An option for laptops, consoles and monitors. We compare cost, condition and packaging requirements.
We will check whether purchases can be combined based on the products, packaging and route. We will compare the total cost, including warehouse handling, before agreeing shipment.
We agree the necessary protective packaging, its extent and cost based on the product and the carrier's requirements.
We agree coverage, insured amount, deductible and exclusions under the selected policy before shipment.
Collection, courier or freight carrier delivery.
Answers about checking the product, seller, payment and delivery from Rebuy.
Before purchasing, we clarify the return deadline and address, shipping cost and required evidence. If a defect is found, we help submit the claim under the agreed procedure.
Like New usually describes a nearly new device without noticeable wear. Very Good allows minor scratches. Good may have visible signs of use. For the specific device, we check the description, photographs and contents.
We will compare the specific model on both platforms: condition, contents, documents, full price and returns. The stated condition grade must be checked against the selected device's description.
We will request a condition description, information about checks performed and included items. If your decision requires particular tests or battery data, specify these before ordering.
For a phone, laptop or console, start with the model and condition requirements. Specify acceptable battery wear, storage capacity and essential accessories, and we will compare offers against them.
Rebuy states that it purchases, refurbishes and sells devices itself rather than matching private sellers with buyers. We still check the specific device's condition and contents before ordering.
Send a link, the required option, quantity and destination city. We will clarify availability and the seller's terms, prepare an estimate and explain the returns policy. We begin purchasing after your agreement and payment.
Yes. A company can pay an agreed OZTA order by bank transfer against an invoice. We agree on the currency, bank details and order documents before payment.
We will compare platforms by product, seller, shipping terms and purchasing availability.
Send a link, the selected option, quantity and destination city. We will clarify the details with the seller and prepare an estimate. If the order is unavailable, we will tell you before payment.
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