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Purchasing goods from 11Street
We help arrange a purchase from 11Street by agreeing the required option, invoice and receipt from the seller. A search-result price may refer to a different configuration, so we clarify the selected product's terms before payment.
What you entrust to OZTA
You choose the product and approve the order terms. We handle the agreed purchase: communicating with the seller, agreeing the invoice, arranging payment and providing status updates. Sourcing, separate inspections and onward delivery are discussed according to your needs.
- 1
Product purchasing
We agree the selected product, option and quantity with the seller, and check their company and payment details and invoice. After your confirmation, we arrange payment and handle order correspondence. Arranging payment of this invoice is already included in the standard purchase-service fee.
- 2
Sourcing and selection
We will find the required model, compare sellers and compare the total cost using available listings. Standalone sourcing is charged separately. The published package applies to China; for another market or an extended brief, we will prepare an estimate before work begins.
Supplier search scope and price - 3
Quality inspection
When agreeing the order, we record condition, contents and appearance at the warehouse before shipment.
- 4
Arrange delivery
We select a route from Korea after checking shipment details and destination-country restrictions.
- 5
Import documents
We explain which documents and calculations are required; customs clearance follows agreed terms.
- 6
Order status
A paid order has a responsible coordinator. We agree on a communication channel and pass on confirmed status updates from the seller and contractors. If conditions change, we explain why and discuss the next step; tracking depends on the carrier.
Order assistance
We check the product, seller, payment and delivery from 11Street before ordering.
We check the payment method
Korean bank account, Naver Pay, KakaoPay. The seller receives payment under agreed terms.
We clarify seller terms
We translate and explain descriptions, specifications and seller terms before checkout.
Electronics inspection
Using the agreed checklist, we check power-on, contents and serial numbers; the result is recorded before shipment.
Consolidate purchases
If the goods can be stored and transported together, we agree consolidation at one warehouse and compare the total shipment cost.
Order status support
We know the specifics of Korean marketplaces, logistics and customs rules.
Returns policy
If goods do not meet agreed terms, we help record the discrepancy and agree further actions.
11Street: product, option and seller
An 11Street order requires a link with the selected option: the search-result price may refer to a different configuration. Specify the model, quantity and destination city.
11st.co.kr(opens in a new tab)- Country
- South Korea
For electronics, we check regional version, power supply and accessory set.
Cosmetics require the exact name, volume and expiry information.
How your order proceeds
We first establish the product and purchase terms, then agree the estimate and the steps after purchase. You decide before paying for each stage; product substitutions or budget changes require separate approval.
Link or article number
Send the link or article number. If there is no link, photos and a description are enough; state the required option and quantity.
Seller and availability
We will clarify availability, included items, condition and shipping from the seller. We will discuss any differences from your request before purchase.
Region and restrictions
We check whether the goods can be purchased and sent to your country and which documents and packaging are required.
Price before payment
We will show the product price, delivery to the first warehouse, the OZTA fee and known subsequent costs. We will identify amounts that still depend on weighing, measurement or an external quote. Purchasing begins after your approval and payment for the relevant stage.
From purchase to dispatch
After approval, we arrange the purchase and seller communication and provide status updates. Before onward dispatch, only the agreed checks and packing are performed. We record the procedure for discrepancies or returns in advance.
Purchasing, quality inspection and transport involve different work. We record what is included in the order, who performs individual actions and which documents you will receive. Returns depend on the seller, stage of fulfilment and agreed terms.
How to calculate the purchase-on-behalf fee
We use the agreed goods price from the seller and apply the rate from the table. Delivery is not part of the fee calculation.
Rate by product price
Minimum OZTA purchasing fee: $20
- Less than $1,000
- 10%
- From $1,000, but less than $5,000
- 9%
- From $5,000, but less than $10,000
- 8%
- From $10,000, but less than $20,000
- 7%
- From $20,000
- 6%
The minimum OZTA purchasing fee is $20. For example: goods at $50 + fee of $20 = $70, excluding delivery, import costs, insurance and bank costs.
Fee calculation example
- Seller's goods price
- $2 000
- OZTA fee
- $180
- $2 000 × 9% = $180
- Goods + fee
- $2 180
This covers only the goods and fee. Seller delivery and onward freight, import charges, insurance, banking and foreign-exchange costs are separate.
What the fee includes
- One seller, up to 10 agreed items and one planned shipment.
- Checking company and payment details and purchasing terms, and agreeing the seller’s invoice.
- Payment of the seller’s invoice is already included in the fee; we do not charge a second percentage for it.
- Seller communication, order statuses and OZTA report.
What is paid separately
- Seller delivery to our warehouse and onward transport.
- Import charges, insurance and warehouse operations, when needed.
- Bank and foreign-exchange costs, and any additional work after agreement.
If additional contractor work is needed
For additional work: the provider’s price + 10% for OZTA, with a minimum OZTA coordination fee of $20 per agreed assignment. If coordination is already included in a paid package, there is no second fee. Samples and their delivery are paid separately. We do not apply this percentage to government charges, import taxes or the insurance premium.
What people order from 11Street
Before ordering, check the appliance model and contents, clothing colour and size, and cosmetics volume and expiry date.
Electronics
Samsung, LG and other brands; we check availability, price and specifications in the specific listing before shipment.
Smartphones, tablets, headphones, household appliances
Clothing and fashion
Korean brands and mass-market clothing; we check the size chart, composition and price in the listing.
Jackets, jeans, trainers, accessories
Automotive products
Parts for Korean cars, including Hyundai, Kia and SsangYong; compatibility and part type are checked on request.
Filters, brake pads, lighting, oils
Cosmetics and personal care
K-beauty brands; we check ingredients, seller and product origin information in the listing.
Innisfree, Laneige, Sulwhasoo, Missha
Home goods
Korean tableware, textiles and kitchen appliances; we clarify specifications and delivery restrictions before payment.
Frying pans, containers, bed linen, humidifiers
Children’s goods
Clothing, toys and school supplies; we clarify composition, age restrictions and availability in the listing.
Children's clothing, backpacks, stationery
How we deliver from 11Street
Calculating delivery from Korea requires goods, quantity, package weight and dimensions, and receiving city.
Air freight
We consider air delivery from South Korea after checking product category, address, weight and packaging.
Road freight
Delivery cost depends on route and shipment details.
Warehouse consolidation
We check whether orders from 11Street and other platforms can be combined. Warehouse address, receiving dates and handling cost are agreed in advance.
Protective packaging
Protection requirements for electronics and fragile items are agreed by product and route. If separate packaging is needed, its cost is shown in the estimate.
Insurance on request
Insurance is calculated separately under the agreed terms.
Domestic delivery
We confirm the receiving method in your city and address-delivery availability for the selected route.
What is important to know before ordering
Answers about checking the product, seller, payment and delivery from 11Street.
What is best to buy from 11Street?
11Street has electronics, automotive goods, cosmetics, clothing and home goods. We compare suitable options by listing, seller, price and delivery restrictions.
Can I order Hyundai/Kia parts?
We check selection by VIN or catalogue, comparing compatibility and part type using the specific offer's data.
Do I need a Korean card to make a purchase?
Available payment methods depend on the listing, seller and account region. We check the payment option before confirming the order; payment details from the customer’s account are not required.
How does delivery from 11Street work?
If a warehouse arrangement is selected, the seller sends the goods to the agreed address in Korea. After receipt, we follow the agreed checklist and select an available international route.
How do returns work when purchasing through OZTA?
The return procedure depends on the listing, seller and delivery stage. We record discrepancies, check 11Street rules and agree on available actions before dispatch.
Can an order from Korea be tracked?
If the carrier provides tracking, we pass on the number and available status updates for the route.
How do I order from 11Street through OZTA, step by step?
1) Send the product link and quantity. 2) We will check availability, total cost and the available route. 3) We will agree the terms before payment. 4) After placing the order, we will confirm the result and provide the available delivery status.
Can a legal entity pay for an order by bank transfer?
Yes. A company can pay an agreed OZTA order by bank transfer against an invoice. We agree on the currency, bank details and order documents before payment.
Other Korean and Asian marketplaces
We will compare platforms by product, seller, shipping terms and purchasing availability.
Calculate the purchase cost
Send a link, the selected option, quantity and destination city. We will clarify the details with the seller and prepare an estimate. If the order is unavailable, we will tell you before payment.
Tell us about the task