Buying goods from Saturn - electronics, appliances, 150+ stores in Germany
Saturn and MediaMarkt are two chains of electronics stores that are part of the MediaMarktSaturn Retail Group. Since 2023, they have been operating under the single MediaMarktSaturn brand, combining their sales channels. Features: Saturn specializes in electronics and home appliances, with 150+ stores throughout Germany. Assortment: smartphones, laptops, tablets, household appliances, gaming devices. OZTA helps to buy goods on Saturn, organizes payment via SEPA/cards, quality control of electronics and equipment in a warehouse in Germany and delivery with customs clearance.
- We work with sellers in German
- Secure payment via SEPA and cards
- Checking the quality of electronics and equipment before shipment at our warehouse in Germany
- Fast order consolidation and delivery from Germany
https://saturn.de
German electronics and technology
Search for products...
Popular categories
Electronics
€299
TVs
€599
Computers
€899
Accessories
€199
Platform Features
Electronics
Quality
Service
150+
Stores
100K+
Products
№1
in Germany
Saturn is Germany's largest electronics chain
Saturn is the largest chain of electronics and household appliance stores in Germany, part of the MediaMarktSaturn Retail Group. With over 150 stores nationwide.
Specialization: consumer electronics, computers, phones, televisions, photo and video equipment, household appliances
Geography
Germany
Type
B2C Retailer / Marketplace
Categories
Electronics and technology
Payment
Cards, PayPal, SEPA
What is important to know about the platform
Physical stores
150+
shops
Saturn has more than 150 stores throughout Germany, including its 18,000 m² flagship store in Hamburg, one of the largest electronics stores in Europe.
- Wide network: more than 150 stores throughout Germany
- Flagship store: 18,000 m² in Hamburg
- Omnichannel: working through stores and online
Pricing
up to 30%
cheaper
Saturn prices are often lower than brick-and-mortar stores, especially on electronics and appliances. Regular promotions and discounts.
- Electronics: often 25-30% cheaper than retail stores
- Household appliances: competitive prices with regular sales
- Seasonal discounts: up to 60% at the end of the season
Assortment
All
categories
A wide range of consumer electronics, computers, phones, televisions, photo and video equipment, as well as household appliances.
- Consumer electronics: equipment and gadgets from leading manufacturers
- Computers and IT: laptops, PCs, peripherals
- Household appliances: a wide selection of appliances for the home
Service
100%
support
Saturn provides a full service: from consultations in stores to installation and maintenance of equipment.
- Consultations: assistance in choosing equipment in stores
- Installation: equipment installation services
- Maintenance: equipment maintenance
What are the most popular things to buy on Saturn?
The most popular product categories among our clients
Smartphones and phones
Laptops and computers
TVs and audio
Photo and video equipment
Game consoles
Household appliances
Smart home
Audio equipment
Tablets
Accessories for equipment
Why is it difficult to buy directly?
Typical difficulties when buying on Saturn and how OZTA solves them
Typical problems
- Language barrier - the entire interface and communication with sellers is only in German
- Difficulties with payment - a German bank account or card with a European payment system is required
- Delivery problems - many items do not ship outside of Germany or the EU
- Risk of getting defective - there is no way to check the goods before shipping
- Complex returns - returning a defective product requires knowledge of the language and procedures
OZTA Solutions
- We work in German - our specialists are fluent in the language and communicate with sellers
- Convenient payment - pay in any convenient way, we will transfer the funds to the seller
- Delivery to any point - we will organize delivery from Germany to your country with parcel consolidation
- Checking the product - we check the quality, completeness and compliance with the description
- Return guarantee - we resolve all issues with sellers and arrange returns if necessary
What do you get with OZTA
Full cycle of agent buyout with Saturn
Agent buyout
We buy goods on your behalf, communicate with sellers in German
- Search and select products according to your parameters
- Negotiations with sellers in German
- Control of delivery times from the seller’s warehouse
Quality check
We check the goods before sending: quality, completeness, compliance
- Detailed check for marriage and defects
- Checking the completeness and compliance with the description
- Photo and video report upon request
Secure payment
Pay in a convenient way, we will transfer the funds to the seller
- Payment in a convenient currency (RUB, USD, EUR, KGS)
- Transfer funds to the seller via SEPA/cards
- Transparent calculation of commission and rate
Consolidation
We combine several orders into one package to save on shipping costs
- Free storage up to 60 days in warehouse
- Combining orders from different sellers
- Save up to 70% on shipping costs
Delivery
We will arrange delivery from Germany to your country in a convenient way
- Choosing the optimal delivery method
- Turnkey customs clearance
- Parcel tracking at all stages
Guarantee
We resolve all issues with sellers and arrange returns if necessary.
- Return guarantee if defective or non-conforming
- Resolving disputes with sellers in German
- Compensation for loss or damage to cargo
How does the ransom work?
Simple process from application to receipt of goods
1
Bid
Send us links to Saturn products or describe what you need to find
2
Check and calculation
We check availability from the seller, clarify details, calculate the cost
3
Ransom
After payment, we buy the goods and communicate with the sellers in German
4
Product check
The product arrives at our warehouse in Germany, we check the quality and completeness
5
Delivery
We consolidate orders and send them to you using a convenient delivery method.
Frequently Asked Questions
Answers to popular questions about buying back goods from Saturn
Saturn and MediaMarkt are two chains of electronics stores that are part of the MediaMarktSaturn Retail Group. Since 2023, they have been operating under the single MediaMarktSaturn brand, combining their sales channels. Saturn specializes in electronics and home appliances and has more than 150 stores throughout Germany. Unlike traditional marketplaces, Saturn has a network of physical stores and specializes exclusively in electronics and home appliances, making it ideal for purchasing these product categories. The platform is especially popular among buyers who are looking for electronics and home appliances with a guarantee of quality and a wide selection.
The following categories are especially popular on Saturn: electronics (smartphones, laptops, tablets, headphones, smart devices, photographic equipment), household appliances (refrigerators, washing machines, vacuum cleaners, air conditioners, kitchen appliances), IT equipment (computers, monitors, printers, scanners, webcams), gaming devices (game consoles, gamepads, gaming mice and keyboards), accessories for equipment (cases, chargers devices, cables, stands), software and licenses. The platform is especially beneficial for purchasing electronics and household appliances, as it offers a wide selection and a quality guarantee.
Features of purchasing on Saturn: a network of electronics stores, part of the MediaMarktSaturn Retail Group, more than 150 stores throughout Germany, work under a single MediaMarktSaturn brand since 2023, specialization in electronics and household appliances, work primarily in German (language knowledge or agent purchase required), purchase from 1 unit of goods (no minimum quantity required), various sellers (Saturn directly, third-party sellers, marketplace), rating system and reviews for choosing quality products, professional advice on choosing electronics and appliances, the possibility of returning within a certain period for most products, various payment methods (bank cards, e-wallets), delivery mainly within Germany (an agent is required for international delivery), specialization in electronics and household appliances.
The redemption process with Saturn includes: you send a link to the product and indicate the quantity, we check the availability of the product and the possibility of delivery, calculate the cost (product price + commission + delivery), you pay for the order, we buy the product on your behalf through local payment systems (SEPA, cards), receive the goods at our warehouse in Germany, check the quality of electronics and equipment, make a photo report, consolidate with other orders and send it to you with customs clearance. The entire process takes 10-25 days depending on the shipping method.
Redemption of Saturn items usually does not require special documents. All you need to do is provide a link to the product, quantity and your contact information. During customs clearance, we will prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (for electronics, household appliances, children's goods, if necessary), documents for customs clearance. Electronics and household appliances may require additional certificates, which we will help you obtain.
No, we can only redeem items that are in stock at the Saturn store at the time you place your order. If an item is out of stock, we will notify you and offer alternatives or similar items. Some products may be available for pre-order, in which case we can place the order, but delivery will occur after the product goes on sale. We recommend checking product availability before placing your order, as popular items (especially electronics) may run out quickly.
We provide complete information about the status of your order at every stage: confirmation of the application and calculation of the cost, purchase of the goods on Saturn, receipt of the goods at our warehouse in Germany, checking the quality of electronics and equipment, photo report, sending by international delivery with a track number, customs clearance and delivery to you. You receive notifications at every stage and can track your parcel using the track number after dispatch. We can also provide a Saturn tracking number to track delivery to our warehouse.
Since 2023, Saturn and MediaMarkt have been operating under the single MediaMarktSaturn brand, combining their sales channels. This means that both store chains use a single platform and sales system, allowing access to a wider range of products. We can buy products from both Saturn and MediaMarkt through a single MediaMarktSaturn platform. This is one of the benefits - access to a wider range of electronics and home appliances from both store chains.
Delivery from Germany from Saturn takes an average of 10-25 days: 3-5 days for purchase of goods and delivery to our warehouse in Germany, 7-20 days for international delivery, depending on the chosen method and country of destination. Express delivery (DHL, FedEx) takes 7-14 days, regular air delivery - 14-18 days, sea delivery for large shipments - 18-25 days. For household appliances and large electronics, sea shipping is often used due to their large size and weight.
Several delivery methods are available from Germany: express delivery (DHL, FedEx, UPS) - 7-14 days, fast and reliable, suitable for small quantities and urgent orders; regular air delivery - 14-18 days, optimal in terms of price and speed; sea delivery - 18-25 days, most profitable for large shipments and heavy goods (saving up to 50-70% compared to air). For household appliances and large electronics, sea shipping is often used due to their large size and weight. We will help you choose the optimal delivery method depending on the weight, volume, cost and urgency of your order.
Customs clearance of goods from Germany occurs automatically during international delivery. We prepare all the necessary documents: an invoice indicating the cost of goods, a packing list with a description of the goods, certificates of conformity (if necessary for electronics, household appliances, children's goods). Depending on the product category and destination country, different customs duties and VAT may apply. Electronics and appliances may require additional certifications. We inform you in advance about possible customs payments and help to minimize them through the correct execution of documents.
Yes, we will consolidate all your orders from different Saturn sellers in our warehouse in Germany into one package. This allows you to save a lot on shipping since you pay for one package instead of several. Consolidation takes 1-3 days after receiving all goods at the warehouse. We pack all goods together, ensuring their safety, and send them in one parcel with a full set of documents. This is especially beneficial when ordering from several sellers at the same time or when purchasing different categories of goods (electronics, household appliances, IT equipment).
Yes, we make sure to check the quality of all Saturn products in our warehouse in Germany before shipping. The check includes: appearance of the product and packaging, completeness (presence of all elements, accessories, instructions, warranty cards), compliance with the description on the website (size, color, model, characteristics), operability of electronic devices and household appliances (if possible), checking for defects or damage. For electronics and household appliances, we especially carefully check the functionality and completeness. If we detect a defect or discrepancy, we take detailed photos and videos, contact Saturn to resolve the issue (return, replacement) and inform you about the situation.
If the product does not match the description on Saturn, we resolve the issue during the inspection phase at our warehouse in Germany. We take photos and videos of discrepancies and contact Saturn to return or replace the item. Saturn has a time limit return policy, so if the item can be returned, we will return the item and receive a full refund. If a replacement is needed, we will arrange for a replacement item. If a return is refused, we will use Saturn's Buyer Protection system to resolve the issue. After sending the goods to you, returns are possible only in warranty cases and by agreement.
Returning an item from Saturn is possible in two cases: before shipment to you - if we find a defect or non-description in our warehouse in Germany, we will arrange a return through the Saturn returns system and a full refund; after receipt by you - return is possible only in warranty cases (defects, malfunction) and by agreement. The usual reasons for returns (size, color did not fit, changed your mind) after shipment are not accepted, since the goods have already undergone customs clearance and delivery. We recommend that you carefully check the product description and reviews before ordering, especially for electronics and home appliances.
We provide the following guarantees: a guarantee of purchasing the goods exactly according to your request (link, quantity, characteristics), a guarantee of working with sellers in German, a guarantee of checking the quality of electronics and equipment in our warehouse in Germany before shipping, a guarantee of secure payment via SEPA and cards, a guarantee of consolidating all orders from different sellers into one package to save on delivery, a guarantee of customs clearance and delivery to your address, a guarantee of solving problems through the Saturn buyer protection system. In case of problems, we take upon ourselves the resolution of issues with Saturn and customs authorities.
The following payment methods are available for redemption from Saturn: bank transfer to our account (ruble, dollar, euro), bank cards (Visa, Mastercard, MIR), electronic wallets (UMoney, Qiwi, WebMoney), cryptocurrencies (as agreed). We accept payment in a currency convenient for you, and we transfer funds through local payment systems (SEPA, cards). All payments are secure and go through trusted channels. Some items may require prepayment as Saturn requires payment at checkout.
The commission for redemption services from Saturn depends on the cost of the product and the complexity of the order, usually ranging from 5% to 15% of the cost of the product. Discounts apply for large quantities and regular orders. The commission includes: purchasing goods through local payment systems (SEPA, cards), working with sellers in German, checking the quality of electronics and equipment in a warehouse in Germany, consolidating orders from different sellers, customs clearance, organizing delivery. Delivery is paid separately depending on weight, volume and chosen method. We calculate the exact cost after receiving your application indicating the goods and quantity.
Advantages of working with OZTA to buy back from Saturn: we work with sellers in German without a language barrier, access to electronics and household appliances from a network of stores with more than 150 stores throughout Germany, use of a single MediaMarktSaturn platform to access a wider range, secure payment via SEPA and cards, quality control of all goods, especially electronics and household appliances, in our warehouse in Germany before shipping, consolidation of all orders from different sellers into one parcel to save on delivery, full customs clearance and delivery to your address, resolution of all issues through the Saturn buyer protection system, transparent reporting at each stage of the order. We take care of all the hassles of purchasing on Saturn so that you receive electronics and equipment from Germany quickly and safely.
Yes, our team works with Saturn sellers in German. We correspond with sellers, clarify order details, resolve issues with returns and replacement of goods - all in German. This avoids a language barrier and ensures an accurate understanding of all order details. You communicate with us in Russian, and we translate and communicate with sellers in German, ensuring full understanding on both sides. We also work with the Saturn support system in German to resolve issues.
We process requests for redemption from Saturn within 1-2 business hours during business hours (Mon-Fri, 9:00-18:00 Moscow time). After receiving the application, we check the availability of goods, the possibility of delivery and calculate the cost (product price + commission + delivery), and send you an invoice for payment. After payment, the purchase of goods occurs within 1-3 business days. Urgent orders are processed with priority. The entire process from application to dispatch takes 10-25 days depending on the delivery method.